Uploaded byDelCor Technology Solutions
DelCor User Group, December 2012
The document discusses using the DelCor IT Maturity Model to assess and improve an organization's use of technology across several domains, including network/infrastructure, online/digital presence, data management, and overall IT management. It provides an overview of the model and how it can be used to conduct a self-assessment snapshot to identify areas for growth. The goal is to help organizations maximize their use of technology to fulfill their missions.
DelCor User Group, December 2012
- 1. Unleash Progress with Mature IT Using the DelCor IT Maturity Model to Improve Your Organization’s Use of Technology Our mission, simply put, is to help your organization fulfill its mission.
- 2. Version 2.0 12/11/2012 |Page 2
- 3. What’s new? 12/11/2012 |Page 3
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- 5. Online/Digital LIFE 12/11/2012 | Page 5
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- 9. Network/Infrastructure Ourmission, simply put, is to help your organization fulfill its mission.
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- 12. Effective HP ProCurve 2824 24 Port J4903A IP: 10.0.1.241 47 47 hp ProCurve 2 4 6 8 10 12 14 16 18 20 Dual Personality Ports 10/100/1000-t or Mini-GBIC - T ports are IEEE Auto MDI/MDI-X 1 3 5 7 9 11 13 15 17 19 Switch 2824 Use only one (T or M) for each Dual-Personality port J4903A 46 Status RPS LED Mode Lnk Act 21 22 23 24 46 Power Fan FDx T T T T Test Spd M M M M Console Reset Clear Fault T M T M T M T M Spd Mode off = 10Mbps flash = 100Mbps on = 1000Mbps 10/100/1000-t Ports (1-20) are IEEE Auto MDI/MDI-X 45 45 SonicWall 2040 Pro Firewall Port 21 Port 22 Port 23 Port 11 44 44 (Primary) LAN IP: 10.0.1.1 43 43 HW WAN Interface (X1) WAN: 207.188.237.2 Linksys Access Point 42 Failover FAST ETHERNET SWITCH FS108 Auto 10/100 Mbps 100M 10M On = Link Blink = Act Auto Uplink 42 WAP55AG (X3) PWR 1 2 3 4 5 6 7 8 IP:10.0.1.253 41 41 WAN Interface (X1) 40 40 Port 20 NetGear F108 8-Port 10/100 39 39 (WAN Connection) 38 38 37 Clean Tape Drive Ready HP StorageWorks Ultrium 920 37 SonicWall 2040 Pro Firewall TM Instant Wireless Power ACT LI NK Instant Wireless Series Network Access Point Model WAP11 For(Secondary) 36 36 IP: None hp ProCurve 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Switch 2650 Gig-T J4899C Ports 35 35 Status M 49 T M 50 T Lnk LED Power RPS Mode Act Mini- Fan FDx GBIC Test Spd Ports Fault 10/100Base-TX Ports (1-48) Use only one (T or M) for Gigabit port Reset Clear Spd Mode off = 10Mbps flash = 100Mbps on = 1000Mbps 34 34 HP StorageWorks Ultium 920 Tape Drive 33 33 HP ProCurve 2650 48 Port 32 32 J4899A IAAPASRV2 (FTP) IP:10.0.1.242 31 31 Dell PowerEdge 1550 30 30 10.0.1.133 Input: 100-240V Freq: 50/60 HZ Current: 1.2-0.6 A Watts: 40W 9 ASYNC 10 11 ASYNC 12 13 ASYNC 14 15 ASYNC 16 29 29 SN: F1QTT01 1 ASYNC 2 3 ASYNC 4 5 ASYNC 6 7 ASYNC 8 OK Cisco AS2511-RJ AUI SERIAL CONSOLE AUX HP TFT7600 Cisco 2507 28 28 IAAPASRV3 (Offline) Atlantec.com CPE Dell PowerEdge 1550 IP: 207.188.237.1 Linksys Access Point SD 27 27 A B C DSU III ARc ENTER 1 2 3 D E F 4 5 6 26 26 10.0.1.154 RS CS TD RD CD ALM TST CANCEL SHIFT 7 * 8 0 9 QUICK # WAP55AG SN: G1GTT01 IP:10.0.1.252 25 25 NIC #2 Port 12 NIC #1 Port 19 24 24 Outlook 8-port KVM Switch ADTRAN DSU 23 23 Atlantech.com CPE NIC #2 Port NIC #1 Port 22 22 IAAPASRV04 (TS) TM Instant Wireless Power ACT LI NK Instant Wireless Series Network Access Point Model WAP11 21 21 HP Proliant DL360 G5 20 Reset 1 2 3 4 5 6 7 8 20 10.0.1.6 hp ProCurve Switch 2650 J4899C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Gig-T Ports 19 Video Keybd Mouse AUX Video Keybd Mouse Video Keybd Mouse Video Keybd Mouse Keybd Mouse Video Video Keybd Mouse Video Keybd Mouse Video Keybd Mouse Video Keybd Mouse 19 SN: MXQ7350082 Power Fault Status RPS Fan Test Reset LED Mode Lnk Act FDx Spd Clear Spd Mode off = 10Mbps flash = 100Mbps on = 1000Mbps 10/100Base-TX Ports (1-48) M 49 T M 50 T Mini- GBIC Ports Use only one (T or M) for Gigabit port iLO Port 14 ILO2 T1 1.54Mbp/s 18 18 NIC #1 Port 10 IAAPASQL (iMIS) NIC1 NIC2 UID iLO Port 13 17 ILO2 17 HP Proliant DL360 G5 NIC #2 Port 7 NIC1 NIC2 NIC #1 Port 8 16 UID 16 10.0.1.2 HP ProCurve 2650 48 Port iLO Port 3 NIC #2 Port 2 ILO2 NIC1 NIC2 SN: SUSM64902GG J4899A 15 15 IP:10.0.1.243 UID NIC #1 Port 9 PCIe PCI-X 5 5 iLO Port 1 14 14 IAAPASRV5 (Accounting) X8 133 MHz PCIe 4 4 4 X8 133 X16 MHz NIC #2 Port 17 3 3 3 PCIe 2 HP Proliant DL360 G4 Second Floor 13 13 X4 X8 X4 1 NIC #1 Port 15 PCIe 2 PCIe 1 iLO2 UID 10.0.1.23 X4 X4 12 12 SN: USM52902E2 iLO Port 5 11 ILO2 11 NIC #2 Port 6 NIC1 NIC2 UID NIC #1 Port 16 10 10 IAAPASRVFP (E/FP/DC) 9 9 HP Proliant DL380 G5 iLO Port 18 10.0.1.5 ProCurve 10/100Base-T Ports (1-24) 1 2 3 4 5 6 13 14 15 16 17 18 25 26 1 2 3 4 5 6 13 14 15 16 17 18 Link all ports are Auto MDI/MDI-X Switch 2524 Mode Tranceiver Ports PCIe PCI-X 5 5 J4813A 25 26 7 8 9 10 11 12 19 20 21 22 23 24 Link 8 X8 133 MHz 8 Mode J4116A NIC #2 Port 4 Gig Stack SN: 2UX82601B2 PCIe Power 4 4 4 Act FDx Spd ! X8 133 X16 MHz Reset Clear Console Self Fan Fault Test Fault LED Mode Select 7 8 9 10 11 12 19 20 21 22 23 24 2 NIC #1 Port PCIe 3 3 3 7 X4 X8 X4 7 Internet 1 2 1 PCIe X4 PCIe X4 iLO2 UID 6 6 I T ES T IAAPAWEB HP ProCurve 2524 24 Port Smart-UPS APC SmartUPS 5 O 5 HP Proliant DL360 G3 J4813A 3 0 0 0 3000XL 4 AMERICAN POWER CONVERSION 4 10.0.1.64 IP:10.0.1.244 3 3 SN: M04NKYD32H Third Floor I T ES T Smart-UPS 2 2 APC SmartUPS O 3 0 0 0 IAAPASRV1 (Offline) 3000XL 1 AMERICAN POWER CONVERSION 1 HP Proliant DL380 G3 Connection Legend 10.0.1.4 100Mbp/s Full Duplex 100Mbp/s Ethernet (iLO) SN: EBNDLDN72H 100Mbp/s Crossover 100Mbp/s Half-Duplex 1Gbp/s Full Duplex Descr: As-Is Network Topology for IAAPA Project: IAAPA Network Performance and Enhancement Notes: Revision: 1.3 Drawn by: Cecil Johnson Date: 11/6/08 12/11/2012 | Page 13
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- 14. Online/Digital Our mission, simplyput, is to help your organization fulfill its mission.
- 15. Does your websiteneed a facelift? 12/11/2012 | Page 16
- 16. How most ofus think of design 12/11/2012 | Page 17
- 17. An array ofmobile devices 12/11/2012 | Page 18
- 18. Then, there’s thisphablet thingy 12/11/2012 | Page 19
- 19. An array oflaptops 12/11/2012 | Page 20
- 20. Tabtop, not tubetop 12/11/2012 | Page 21
- 21. What’s next? 12/11/2012 |Page 22
- 22. WWF’s approach toresponsive design 12/11/2012 | Page 23
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- 24. 2013: Social isn’ta fad, now what? Social Media Policy Social Media Strategy Tools & Training Measurement Campaigns 12/11/2012 | Page 25
- 25. POST method –neither rain nor sleet People Objectives Strategy Technology 12/11/2012 | Page 26
- 26. Usable CMS &fluid content “For most orgs it looks like their database got drunk and vomited all over the screen.” – Karen McGrane 12/11/2012 | Page 27
- 27. Data Our mission, simplyput, is to help your organization fulfill its mission.
- 28. Data dum 12/11/2012 |Page 29
- 29. Data dum (where’sthe beef?) 12/11/2012 | Page 30
- 30. Data dum “Our FMSnumbers don’t match our database numbers!” “How many meeting attendees were there?!” “Has Joe Smith paid his dues?” “Which one of these five addresses is the right one?” 12/11/2012 | Page 31
- 31. Data dee (for“deceptive”) 12/11/2012 | Page 32
- 32. Data dee (for“deceptive”) “I’m Joe Smith but you keep sending me Bob Jones’s stuff!” “No, I’m not a first-time attendee! I’ve been to five of your meetings!” “What do you mean my membership category is “retired?!’” 12/11/2012 | Page 33
- 33. Data dee (for“deceptive”) Website Organization 12/11/2012 | Page 34
- 34. Data data data Joe’s Excel spreadsheet Sue’s Access database Communication’s CMS Organization’s website 12/11/2012 | Page 35
- 35. Data data data 12/11/2012| Page 36
- 36. Data data data 12/11/2012| Page 37
- 37. Data data data 12/11/2012| Page 38
- 38. Data do 12/11/2012 |Page 39
- 39. Data do 12/11/2012 |Page 40
- 40. Management Our mission, simplyput, is to help your organization fulfill its mission.
- 41. Managing technology Brought toyou by the letter P Planning Policies and Procedures Project Management Process Sesame Street © Children’s Television Workshop 12/11/2012 | Page 42
- 42. Planning Focus on Proactive technology use – Create a strategic IT Plan Mapping technology initiatives to business goals Corresponding to organization’s strategy – Pillars of success Decision-making criteria Success metrics 12/11/2012 | Page 43
- 43. How does yourIT plan look? 12/11/2012 | Page 44
- 44. Policies and procedures Create them, update them, ENFORCE them Managing by the Rule, not the Exception Don’t forget about SOPs 12/11/2012 | Page 45
- 45. Good process makesfor good projects Measure twice/cut once – The importance of good requirements analysis Vendor Selection: – Asking the right questions Project management and success 12/11/2012 | Page 46
- 46. Putting IT alltogether Mature technology management is no accident It should resemble a well- orchestrated symphony 12/11/2012 | Page 47
- 47. Connecting you withprogess 12/11/2012 | Page 48
Editor's Notes
- #17 We want your forehead to move. Fluid content.
- #20 Phablet (\\'fæb.lɪt\\) is an informal term for consumer touch-screen devices with screens that are between five and seven inches. These devices combine the capabilities of asmartphone and mini tablet — and occasionally a stylus. A phablet, aside from being fun to say, is larger than most smartphones, but not as large as a tablet or mini-tablet.[1]
- #25 Thumb massage.
- #28 For so many orgs, they have a CMS that tells them it works just like Microsoft Word. It encourages them to imagine what they are creating on the desktop web is exactly what they want it to look like. I believe we are fighting a war of Blobs vs. Chunks.Why do we let our content authors get away with creating a brochure on the web? We shouldn’t allow it!!!!