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POWER OF PREDICTIVE ANALYTICS
LOW
H
IGH
H
IGH
CO
M
PLEXITY
BU
SIN
ESS
VALU
E
Technologies used SURVEY OF BUSINESS AND IT EXECUTIVES
BUSINESS INTELLIGENCE TECHNOLOGIES
EACH DISCIPLINE BUILDS ON THE ONE BELOW IT – THESE ARE ADDITIVE, NOT EXCLUSIVE, IN PRACTICE
Source: SAS 2016 Source: TDWI Research 2014
REPORTING
WHAT HAPPENED?
ANALYSIS
TOP 10 DRIVERS FOR
PREDICTIVE ANALYTICS
WHY DID IT HAPPEN?
MONITORING
WHAT’S HAPPENING NOW?
PREDICTION
WHAT MIGHT HAPPEN?
Predictive analytics
Dashboards, scorecards
Query, reporting
& search tools
OLAP and visualisation tools
PREDICT TRENDS01
UNDERSTAND CUSTOMERS02
PREDICT BEHAVIOUR05
IMPROVE PRODUCTIVITY09
IDENTIFY NEW BUSINESS
OPPORTUNITIES08
IMPROVE BUSINESS
PERFORMANCE03
DRIVE STRATEGIC
DECISION-MAKING04
DRIVER OPERATIONAL
EFFICIENCY06
IDENTIFY RISKS10
PROVIDE TARGETED
PRODUCTS/SERVICES07
01 02 03
04 05 06
Identify data
that is relevant
Integrate and erich
the data into an
analytical data set
Run statistical and
machine-learning
algorithms to find
the model
Test the model
to make sure it
will work
Use the model
in applications
Measure the
effectiveness of the
model in the real
world
SIX STEPS OF PREDICTIVE ANALYTICS
MONITORDEPLOYEVALUATE
MODELPREPARE DATAUNDERSTAND
DATA
Based on a graphic in the July 2016 Forrester report, Predictive Analytics Can Liberate I&O
Pros From The Tyranny Of Firefighting
HIGH MEDIUM
LEVEL OF IMPORTANCE
LOW
Data availability/quality/
governance/privacy
Accuracy/fit of
predictive models
Executive buy-in/
approval/acceptance
Business case
content/formulation
Internal people’s
skills/expertise
Budget availability/size
Technologies/
tools/infrastructure
GLOBAL SURVEY OF C-SUITE EXECUTIVES
TOP FACTORS ENABLING PREDICTIVE ANALYTICS CAPABILITIES
79%
79%
73%
73%
71%
70%
69%
13%
19%
18%
20%
21%
23%
11%
10%
8%
8%
9%
9%
9%
8%
Marketing/
market analysis
Sales Executive
management
Customer
service and
support
Finance Operations
management
IT, network
or computer
managememt
Engineering/
scientific
research
Online
presence/
social media
Product
development/
life-cycle
management
Engineering/
scientific
research
GLOBAL SURVEY OF C-SUITE EXECUTIVES
SECTORS WHERE PREDICTIVE ANALYSIS IS USED
64%
54% 49% 46%
39% 37%
30%
29%
26%
25%
19%
Source: TDWI Research 2014
Using today and
will keep using
Will use within
three years
No plans Not applicable/
don’t know
Structured data
from tables/records
Demographic data
Time series data
Web log data
Geospatial data
Clickstream data
from websites
Real-time event data
Internal text data
from e-mails/calls
External social
media text data
Machine-generated data
2
98
77 11 6
11
21
16
25
20
18
25
38 21
10
6
9
14
12
9
10
6
65 14
37 33
35 37
32 29
31 31
31 45
21 44
19 22
GLOBAL SURVEY OF C-SUITE EXECUTIVES
DATA USED FOR PREDICTIVE ANALYTICS (%)
Using today and
will keep using
Will use within
three years
No plans Not applicable/
don’t know
Direct marketing
Cross-sell/up-sell/propensity to spend
Retention analysis
Portfolio
analysis/prediction
Optimisation
Risk analysis
Econometric forecasting
Fraud detection
Quality assurance
Scientific investigation
Loan default
58
55 21
55 17
47 23
46 31
43 26
34 31
30 19
24 28
20 16
15 9
13 20
16 8
17 11
18 12
15
17
21
32 19
27 21
35 29
45 31
14
14
8
9
WHERE PREDICTIVE ANALYTICS ARE BEING USED (%)
GLOBAL SURVEY OF C-SUITE EXECUTIVES
Source: TDWI Research 2014
Source: TDWI Research 2014

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Data Economy 2016

  • 1. POWER OF PREDICTIVE ANALYTICS LOW H IGH H IGH CO M PLEXITY BU SIN ESS VALU E Technologies used SURVEY OF BUSINESS AND IT EXECUTIVES BUSINESS INTELLIGENCE TECHNOLOGIES EACH DISCIPLINE BUILDS ON THE ONE BELOW IT – THESE ARE ADDITIVE, NOT EXCLUSIVE, IN PRACTICE Source: SAS 2016 Source: TDWI Research 2014 REPORTING WHAT HAPPENED? ANALYSIS TOP 10 DRIVERS FOR PREDICTIVE ANALYTICS WHY DID IT HAPPEN? MONITORING WHAT’S HAPPENING NOW? PREDICTION WHAT MIGHT HAPPEN? Predictive analytics Dashboards, scorecards Query, reporting & search tools OLAP and visualisation tools PREDICT TRENDS01 UNDERSTAND CUSTOMERS02 PREDICT BEHAVIOUR05 IMPROVE PRODUCTIVITY09 IDENTIFY NEW BUSINESS OPPORTUNITIES08 IMPROVE BUSINESS PERFORMANCE03 DRIVE STRATEGIC DECISION-MAKING04 DRIVER OPERATIONAL EFFICIENCY06 IDENTIFY RISKS10 PROVIDE TARGETED PRODUCTS/SERVICES07 01 02 03 04 05 06 Identify data that is relevant Integrate and erich the data into an analytical data set Run statistical and machine-learning algorithms to find the model Test the model to make sure it will work Use the model in applications Measure the effectiveness of the model in the real world SIX STEPS OF PREDICTIVE ANALYTICS MONITORDEPLOYEVALUATE MODELPREPARE DATAUNDERSTAND DATA Based on a graphic in the July 2016 Forrester report, Predictive Analytics Can Liberate I&O Pros From The Tyranny Of Firefighting HIGH MEDIUM LEVEL OF IMPORTANCE LOW Data availability/quality/ governance/privacy Accuracy/fit of predictive models Executive buy-in/ approval/acceptance Business case content/formulation Internal people’s skills/expertise Budget availability/size Technologies/ tools/infrastructure GLOBAL SURVEY OF C-SUITE EXECUTIVES TOP FACTORS ENABLING PREDICTIVE ANALYTICS CAPABILITIES 79% 79% 73% 73% 71% 70% 69% 13% 19% 18% 20% 21% 23% 11% 10% 8% 8% 9% 9% 9% 8% Marketing/ market analysis Sales Executive management Customer service and support Finance Operations management IT, network or computer managememt Engineering/ scientific research Online presence/ social media Product development/ life-cycle management Engineering/ scientific research GLOBAL SURVEY OF C-SUITE EXECUTIVES SECTORS WHERE PREDICTIVE ANALYSIS IS USED 64% 54% 49% 46% 39% 37% 30% 29% 26% 25% 19% Source: TDWI Research 2014 Using today and will keep using Will use within three years No plans Not applicable/ don’t know Structured data from tables/records Demographic data Time series data Web log data Geospatial data Clickstream data from websites Real-time event data Internal text data from e-mails/calls External social media text data Machine-generated data 2 98 77 11 6 11 21 16 25 20 18 25 38 21 10 6 9 14 12 9 10 6 65 14 37 33 35 37 32 29 31 31 31 45 21 44 19 22 GLOBAL SURVEY OF C-SUITE EXECUTIVES DATA USED FOR PREDICTIVE ANALYTICS (%) Using today and will keep using Will use within three years No plans Not applicable/ don’t know Direct marketing Cross-sell/up-sell/propensity to spend Retention analysis Portfolio analysis/prediction Optimisation Risk analysis Econometric forecasting Fraud detection Quality assurance Scientific investigation Loan default 58 55 21 55 17 47 23 46 31 43 26 34 31 30 19 24 28 20 16 15 9 13 20 16 8 17 11 18 12 15 17 21 32 19 27 21 35 29 45 31 14 14 8 9 WHERE PREDICTIVE ANALYTICS ARE BEING USED (%) GLOBAL SURVEY OF C-SUITE EXECUTIVES Source: TDWI Research 2014 Source: TDWI Research 2014