Dakota McGrath is a certified field technician and technical support specialist with over 7 years of experience in hardware and software troubleshooting and repair. He has CompTIA and Microsoft certifications and specializes in resolving complex network, computer, laptop and mobile device issues. He is currently a field technician at Hays Utilities where he tests electrical systems and inspects for hazards and code compliance.

1. Dakota McGrath
9365 Crystal Springs Dr, Conroe TX 77304 | C: 936.212.0139 | dsmcgrath1990@gmail.com
Summary
Certified Field Technician/Technical Support
CompTIA A+, Mobility+, and Microsoft Technology Associate (MTA)-Networking
Fundamentals, Mobility Device Fundamentals
Analytical Field Technician adept at resolving complex network issues. Critical thinker who addresses customer
support issues quickly and who consistently exceeds performance standards. Specialize in Hardware and Software
issues; break fix, diagnostic computer, laptop, and mobile devices repair and troubleshooting.
Technical Skills & Expertise
· Imaging · Microsoft Office · HTML/CSS · Troubleshoot and Repair · Mobile Troubleshooting · Microsoft
Operating Systems · Formatting Drives and Storage · Installation and Configuration · Virtual Box
Highlights
HARDWARE SOFTWARE/OS
PC, Laptops, Scanner, Printers Microsoft Office (Word/Excel)
Cat 5/6 Cabling (infrastructure) Windows XP/Vista/7/8/10
Network Configuration and Support VMWare Experience
Data Connectivity Active Directory
Education
MyComputerCareer.edu Houston, TX
Certified Information Technology System Administrator 06/2016 to Present
Certifications
Certifications Earned: CompTIA A+, CompTIA Mobility+, MTA : Networking Fundamentals and MTA : Mobility and
Device Fundamentals.
Certifications in Progress: CompTIA Net+, Security+, Server+, MTA Server Administration, MS Windows 7 and
Cisco CCENT
Experience
Hays Utilities 06/2016 to Present
Field Technician/Electrician Houston, TX
• Connect wires to circuit breakers, transformers, or other components.
• Test electrical systems or continuity of circuits in electrical wiring, equipment, or fixtures, using
testing devices, such as ohmmeters, voltmeters, or oscilloscopes, to ensure compatibility and
safety of system.
• Inspect electrical systems, equipment, or components to identify hazards, defects, or the need for
adjustment or repair, and to ensure compliance with codes.

2. All Pump and Equipment 01/2016 to 06/2016
Field Technician/Electrician Houston, TX
• Operate cutting torches or welding equipment to cut or join metal parts.
• Dismantle machines, equipment, or devices to access and remove defective parts, using hoists,
cranes, hand tools, or power tools.
• Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels,
replacing filters, or doing other preventive maintenance actions.
• Repair machines, equipment, or structures, using tools such as hammers, hoists, saws, drills,
wrenches, or equipment such as precision measuring instruments or electrical or electronic testing
devices.
Caremoli USA 08/2015-01/2016
Millwright Houston, TX
• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
• Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing,
machinery, or equipment
• Perform routine maintenance on boilers, such as replacing burners or hoses, installing
replacement parts, or reinforcing structural weaknesses to ensure optimal boiler efficiency
• Operate cutting torches or welding equipment to cut or join metal parts.
Lufkin Industries 02/2014 – 08/2015
Millwright Lufkin, TX
• Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels,
replacing filters, or doing other preventive maintenance actions.
• Diagnose mechanical problems and determine how to correct them, checking blueprints, repair
manuals, or parts catalogs, as necessary.
• Dismantle machines, equipment, or devices to access and remove defective parts, using hoists,
cranes, hand tools, or power tools.
Fed-Ex Ground 05/2012 – 10/2013
Driver Lufkin, TX
• Read maps and follow written or verbal geographic directions.
• Load and unload trucks, vans, or automobiles.
• Verify the contents of inventory loads against shipping papers.
City of Lufkin 03/2011 – 05/2012
Maintenance Mechanic Lufkin, TX
• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
• Dismantle machines, equipment, or devices to access and remove defective parts, using hoists,
cranes, hand tools, or power tools.
• Perform routine maintenance, such as inspecting drives, motors, or belts, checking fluid levels,
replacing filters, or doing other preventive maintenance actions.
Terracon 06/2009 – 03/2011
Floor hand Lufkin, TX
• Unscrew or tighten pipes, casing, tubing, and pump rods, using hand and power wrenches and
tongs.
• Move pipes to and from trucks, using truck winches and motorized lifts, or by hand.
• Dismantle and repair oil field machinery, boilers, and steam engine parts, using hand tools and
power tools.