This document provides an overview of Barbora Batokova's thesis project for her M.Des. degree in Communication Planning and Information Design at Carnegie Mellon University. Her project focuses on designing a solution to help the Center for Victims of Violence and Crime (CVVC) better organize and share training content and knowledge across their staff. The summary outlines her research process, concept development, refinement of ideas, and timeline for the project, which will culminate in a final design solution and thesis presentation in May.

1. CVVC + Design Thesis
Barbora Batokova
M.Des. Candidate in Communication Planning + Information Design
Carnegie Mellon University | School of Design

2. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
visual written

3. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Cottey College
A.A. in Liberal Arts
5.2006

4. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Cottey College
A.A. in Liberal Arts
5.2006
Chatham University
B.A. in Print Journalism
7.2008

5. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Cottey College
A.A. in Liberal Arts
5.2006
Chatham University
B.A. in Print Journalism
7.2008
Mediators Beyond Borders
Communications Director
8.2008 - 7.2009

6. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Cottey College
A.A. in Liberal Arts
5.2006
Chatham University
B.A. in Print Journalism
7.2008
Mediators Beyond Borders
Communications Director
8.2008 - 7.2009
Carnegie Mellon
M.Des. CPID
5.2011

7. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Design is about solving problems.

8. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Thesis Project
Knowledge Transfer in Non-Profit Organizations

9. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Scope
CVVC Training Program

10. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Needs
gather + organize training content
design a way to easily update, share + retrieve it

11. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Objective
create a self-sustaining process of knowledge-
sharing within the training program to enable
learning and more effective delivery

12. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
Design Process
& Timeline

13. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN

14. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Interviews
Observation
Shadowing
Collage Session
Journals
Training Program Map
Training Staff Map
Service Blueprint
Activity Theory Diagram
Personas
Design Implications
Core Needs

15. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Interviews Brainstorming
Observation Concept Feedback Sessions
Shadowing
Multiple Concepts
Collage Session
Final Concept for Design Solution
Journals Final Concept Map
Final Concept Scenarios
Training Program Map
Design Solution Mock-up Prototype
Training Staff Map
Service Blueprint
Activity Theory Diagram
Personas
Design Implications
Core Needs

16. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Interviews Brainstorming Usability Testing
Observation Concept Feedback Sessions
Design Solution Prototype
Shadowing
Multiple Concepts Design Solution Reiterations
Collage Session
Final Concept for Design Solution
Journals Final Concept Map
Final Concept Scenarios
Training Program Map
Design Solution Mock-up Prototype
Training Staff Map
Service Blueprint
Activity Theory Diagram
Personas
Design Implications
Core Needs

17. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Interviews Brainstorming Usability Testing Thesis Paper
Observation Concept Feedback Sessions
Design Solution Prototype
Shadowing
Multiple Concepts Design Solution Reiterations
Collage Session
Final Concept for Design Solution
Journals Final Concept Map
Final Concept Scenarios
Training Program Map
Design Solution Mock-up Prototype
Training Staff Map
Service Blueprint
Activity Theory Diagram
Personas
Design Implications
Core Needs

18. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Aug Sept Oct Nov Dec Jan Feb Mar Apr May

19. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
CVVC CORE NEEDS PRESENTATION
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Aug Sept Sept Oct Oct Nov Nov Dec Dec Jan Jan Feb Feb Mar Mar Apr Apr May May

20. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
CVVC CORE NEEDS PRESENTATION
CMU THESIS POSTER SESSION
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Aug Sept Sept Oct Oct Nov Nov Dec Dec Jan Jan Feb Feb Mar Mar Apr Apr May May

21. About Thesis Project Design Process & Timeline CVVC Introductory Presentation | 9.20.2010
CVVC CORE NEEDS PRESENTATION
CMU THESIS POSTER SESSION
CMU THESIS PRESENTATION
RESEARCH CONCEPT DEVELOPMENT REFINEMENT FINAL DESIGN
Aug Sept Sept Oct Oct Nov Nov Dec Dec Jan Jan Feb Feb Mar Mar Apr Apr May May

22. Thank You!
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