This document is a resume for Sayang Ropp that summarizes their education and work experience. They have a BA in humanities from Quest University Canada and international study experience. They have worked in customer service, insurance, and office administration roles and are proficient in multiple languages. They also have experience in volunteer and community work related to disabilities and LGBTQ advocacy.

1. Sayang Ropp
604.389.8301, ​sayang.ropp@gmail.com
2052 35 Ave E, Vancouver, V5P1B9
SUMMARY
BA graduate with experience in humanities, ethics, philosophy, and psychology. Cultured world
traveller with high interpersonal and intrapersonal skills. Fast and eager learner of new things.
Looking for personal and professional growth within a company to both strengthen and broaden
my skillset.
EDUCATION
2011­2014 Quest University Canada ​(Squamish, BC)
Bachelor of Arts and Sciences
● Interdisciplinary focus on ethical human behaviour
● Merit based scholarship
2011 American University of Rome​ (Rome, Italy)
● One semester of Liberal Arts studies
2010 ­ 2011 ​Zurich Tanz Theater Schule​ (Zurich, Switzerland)
● Professional dance school for portfolio and training
2007­2010 ​Ecole d'Humanité​ (Hasliberg, Goldern, Switzerland)
● Received Secondary School Diploma
2004­2007 ​Kodaikanal International School​ (Tamil Nadu, India)
WORK EXPERIENCE
2015­2016 ​American Income Life ​(Burnaby, BC)
Licensed Insurance advisor
● Extensive training and Licensing School for Life, Accident, and Sickness
(LLQP Exams)
● Hired, Supervised, and help train a team of “rookie” agents
● Competitive market, commission based structure, bonuses and residuals
● 100% Union company
● Client networking, scheduling, customer service, in home presentations
● Identify client needs, create needs­based benefits packages, manage client
accounts
2015­2015 ​White Spot ​(Burnaby, BC)
Server/Bartender
● High Customer Service
● Food, Alcohol, and Cash Handling
2013­2015 ​Tank Tech Environmental​ (Squamish, BC)
Office Manager Assistant
● Filing, scanning, organizing, office tasks
● Transferred company archives from paper to digital using scanning

2. Sayang Ropp
604.389.8301, ​sayang.ropp@gmail.com
2052 35 Ave E, Vancouver, V5P1B9
software
2013­2014 The Jumping Seagle Bar and Grill​ (Squamish, BC)
Server/ Bartender
● Build customer rapport and effective communication with coworkers
● Trained incoming servers in customer service, managing cash, closing
● Managed cash transactions, floats, card payment methods
2012 Biasa Fashion and Art​ (Bali, Indonesia)
Store Manager
● Managed five stores in the local area
● In charge of campaign archives and general daily progress of each location
2009­2015 PT. Tomorrow’s Antiques​ (Bali, Indonesia)
Summer​ Employment ­ ​PR/ Marketing/ Advertising/Article Writer and Editor
● Social Media, Advertising, Promotion
● Written articles for the company; published in numerous domestic and
international magazines
SKILLS AND CREDENTIALS
Languages
● English ­ Excellent spoken and written
● Italian ­ Advanced spoken and written
● Indonesian ­ Advanced spoken and written
● Spanish ­ Intermediate spoken and written
● German ­ Intermediate spoken and written
Computer Skills
● Word, Excel, Powerpoint, Information Research, Social Media
Writing
● Academic/Political/Creative
Serving­It­Right
Event planning/hosting/organizing
Class 5 Drivers License
COMMUNITY INVOLVEMENT
2014 Matahari Terbit Centre ​(Bali, Indonesia)
Recreation and Therapy Volunteer ­ ​(MTC: Rehabilitation and Therapy Center
for children with mental and physical disabilities)
● Fostered a compassionate community to neutralize social stigmas
regarding disabilities
● Planned and implemented fundraising event to provide child sponsorship,

3. Sayang Ropp
604.389.8301, ​sayang.ropp@gmail.com
2052 35 Ave E, Vancouver, V5P1B9
therapy equipment, and basic necessities
● Facilitated education and recreation activities for children with physical or
mental disabilities, ranging in age from 4­15
● Assisted with implementing occupational and speech therapy regimes
2011­2014 Gender and Sexuality Alliance, Quest University Canada ​(Squamish, BC)
Co­Founder and Member
● Initiated campus club to spread social awareness and sensitivity towards
discussions of homosexuality
● Fostered a community of safety and equality, conflict resolution
● Organized and attend educational, advocacy, and supportive events