Niky Nugraha is a 42-year-old male from Bandung, Indonesia who has worked at PT AJ Manulife Indonesia since 2003 in various administration and customer service roles. He received a Diploma in Business Administration from ITB Polytechnic in 1999 and a degree in Management (Finance) from University of Indonesia in 2003. Currently he is the Assistant Manager of MIS and Reporting in the Partnership Business Department, where he develops reports for bank partners and maintains databases. His past projects include implementing new systems, products, and funds as well as user acceptance testing.