Customer satisfaction of tata docomo
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This document contains a 13 question survey about customer satisfaction with Tata Docomo mobile services. The survey asks about the respondent's personal details, their use of mobile phones, preferences between GSM and CDMA networks, and ratings of voice quality, network coverage, supplementary call features, data services, security, tariffs, customer service, availability of prepaid vouchers, and international roaming on GSM networks. Respondents are asked to rate each category as excellent, good, average, bad, or worst.
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customer satisfaction of tata docomo
This document summarizes a study on customer satisfaction with Tata Docomo mobile services in Pimpri Chinchwad, India. It finds that most customers use 3G Plus plans and are satisfied with call charges and billing but dissatisfied with network coverage, signal clarity, and complaint resolution times. It suggests that Tata Docomo improve retailer training, differentiate its brand, and address network issues to capture more of the market.
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Tata docomo
Tata Docomo is one of the leading mobile service providers in India, known for introducing the second pulse tariff plan. It has a large customer base due to its affordable plans and strong brand image as part of the well-known Tata group. However, to maintain its market share against intense competition, Tata Docomo needs to improve its network coverage and connectivity as some customers reported issues. It also needs to focus on enhancing value-added services like internet speeds to attract more users going forward.
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This document provides information about Tata Docomo, including:
- Tata Docomo was launched through a joint venture between Tata Teleservices and Japanese telecom NTT Docomo.
- It aims to create a new world of personalized communication and open lifestyle horizons for customers.
- The document discusses Tata Docomo's history, corporate philosophy, the Indian telecom sector, services offered, and marketing and pricing strategies.
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customer satisfaction of tata docomo
This document summarizes a study on customer satisfaction with Tata Docomo mobile services in Pimpri Chinchwad, India. It finds that most customers use 3G Plus plans and are satisfied with call charges and billing but dissatisfied with network coverage, signal clarity, and complaint resolution times. It suggests that Tata Docomo improve retailer training, differentiate its brand, and address network issues to capture more of the market.
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Tata Docomo is one of the leading mobile service providers in India, known for introducing the second pulse tariff plan. It has a large customer base due to its affordable plans and strong brand image as part of the well-known Tata group. However, to maintain its market share against intense competition, Tata Docomo needs to improve its network coverage and connectivity as some customers reported issues. It also needs to focus on enhancing value-added services like internet speeds to attract more users going forward.
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This document provides information about Tata Docomo, including:
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- The document discusses Tata Docomo's history, corporate philosophy, the Indian telecom sector, services offered, and marketing and pricing strategies.
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MARKET ANALYSIS OF TATA DOCOMO
Tata Docomo is the second most preferred mobile brand in Jalandhar according to a market analysis survey of retailers. The survey found that Tata Docomo provides affordable plans and good recharge offers which attract customers. Retailers rated their experience with Tata Docomo as mostly good and said customers look for price discounts and network coverage. While Tata Docomo sims are the most sold product, the network needs improvement in rural areas. To strengthen its position, recommendations include enhancing network quality, introducing innovative plans and services, and improving activation speed and customer service.
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42599642 a-project-report-on-customer-satisfaction
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【业务选择办理准则】
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→ 【关于价格问题（保证一手价格）
我们所定的价格是非常合理的，而且我们现在做得单子大多数都是代理和回头客户介绍的所以一般现在有新的单子 我给客户的都是第一手的代理价格，因为我想坦诚对待大家 不想跟大家在价格方面浪费时间
对于老客户或者被老客户介绍过来的朋友，我们都会适当给一些优惠。
选择实体注册公司办理，更放心，更安全！我们的承诺：可来公司面谈，可签订合同，会陪同客户一起到教育部认证窗口递交认证材料，客户在教育部官方认证查询网站查询到认证通过结果后付款，不成功不收费！
Cover Story - China's Investment Leader - Dr. Alyce SU
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
Industrial Tech SW: Category Renewal and Creation
Every industrial revolution has created a new set of categories and a new set of players.
Multiple new technologies have emerged, but Samsara and C3.ai are only two companies which have gone public so far.
Manufacturing startups constitute the largest pipeline share of unicorns and IPO candidates in the SF Bay Area, and software startups dominate in Germany.
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Know what your zodiac sign says about your taste in food! Explore how the 12 zodiac signs influence your culinary preferences with insights from MyPandit. Dive into astrology and flavors!
Profiles of Iconic Fashion Personalities.pdf
The fashion industry is dynamic and ever-changing, continuously sculpted by trailblazing visionaries who challenge norms and redefine beauty. This document delves into the profiles of some of the most iconic fashion personalities whose impact has left a lasting impression on the industry. From timeless designers to modern-day influencers, each individual has uniquely woven their thread into the rich fabric of fashion history, contributing to its ongoing evolution.
Income Tax exemption for Start up : Section 80 IAC
A presentation on the concept of Exemption of Profits of Start ups from Income Tax
TIMES BPO: Business Plan For Startup Industry
Starting a business is like embarking on an unpredictable adventure. It’s a journey filled with highs and lows, victories and defeats. But what if I told you that those setbacks and failures could be the very stepping stones that lead you to fortune? Let’s explore how resilience, adaptability, and strategic thinking can transform adversity into opportunity.
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Transport Solution
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & InnovationOperational Excellence Consulting
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentationsDigital Transformation Frameworks: Driving Digital Excellence
[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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The Genesis of BriansClub.cm Famous Dark WEb Platform
The Genesis of BriansClub.cm Famous Dark WEb Platform
Ellen Burstyn: From Detroit Dreamer to Hollywood Legend | CIO Women Magazine
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Cover Story - China's Investment Leader - Dr. Alyce SU
Cover Story - China's Investment Leader - Dr. Alyce SU
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan panel Chart Indian Matka Dpbos...
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Dpboss Matka Guessing Satta Matta Matka Kalyan Chart Indian Matka
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Zodiac Signs and Food Preferences_ What Your Sign Says About Your Taste
Income Tax exemption for Start up : Section 80 IAC
Income Tax exemption for Start up : Section 80 IAC
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Sustainable Logistics for Cost Reduction_ IPLTech Electric's Eco-Friendly Tra...
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
Registered-Establishment-List-in-Uttarakhand-pdf.pdf
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Innovation Management Frameworks: Your Guide to Creativity & Innovation
Digital Transformation Frameworks: Driving Digital Excellence
Digital Transformation Frameworks: Driving Digital Excellence
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Satta Matka Dpboss Matka Guessing Kalyan Chart Indian Matka Kalyan panel Chart
Customer satisfaction of tata docomo
- 1. CUSTOMER SATISFACTION OF TATA DOCOMO Questionnaire Personal details: Name: Address: Occupation: Gender: Male ( ) Female ( ) Q.1) Are you using mobile? a) Yes b) No Q.2) Does it really matter whether you go for GSM or CDMA? a) Yes b) No Q.3) How would you rate the voice quality of your GSM mobile connection? a) Excellent b) Good c) Average d) Bad e) Worst Q.4) How would you rate network coverage strength on GSM mobile connection? a) Excellent b) Good c) Average d) Bad
- 2. e) Worst Q.5) How would you rate supplementary facilities like call wait, call hold, call forward, call divert, call conference on GSM mobile connection? a) Excellent b) Good c) Average d) Bad e) Worst Q.6) How would you rate internet connectivity and data transfer service on GSM? a) Excellent b) Good c) Average d) Bad e) Worst Q.7) How would you rate security and confidentiality regarding call theft on GSM mobile connection? a) Excellent b) Good c) Average d) Bad e) Worst Q.8) How would you rate tariff rate of your Tata Docomo prepaid connection? a) Excellent b) Good c) Average d) Bad e) Worst
- 3. Q.9) How would you rate STD tariff plans of Tata Docomo communication? a) Excellent b) Good c) Average d) Bad e) Worst Q.10) How would you rate the customer care service of Tata Docomo mobile connection? a) Excellent b) Good c) Average d) Bad e) Worst Q.11) Based on your experience with GSM technology are you likely to recommend GSM technology to your friends and relatives? a) Yes b) No c) Can’t say Q.12) Is Tata Docomo prepaid voucher easily available at retailer outlet? a. Yes b. No c. Sometimes not available Q.13) How would you rate international roaming facility on GSM mobile connection? a) Excellent b) Good
- 4. c) Average d) Bad