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Los Alamos Puppet Case Study 
Los Alamos National Laboratory used Puppet to gain visibility into their deployed Mac OS X environment consisting of over 1,700 systems and meet NIST standards for configuration management and enforcing least privilege. Puppet provided Los Alamos the ability to understand how many Macs they had, how they were configured, and if they met security requirements while allowing them to efficiently manage updates in a way that previously required walking to each individual system. The open source Puppet solution also aligned with Los Alamos' security practices and needs for a cost-effective cross-platform solution.
Social media and customer service - some examples
Presentation used at a workshop at the Call Centre and Customer Strategy Conference, September 2009.
Presents a range of examples of good and bad use of social media in customer service: Zappos, Dell, Virgin Trains, United Airlines.
Sped 304 case study frank
Frank is a first grade student who was referred by his teacher for high distractibility, short attention span, and difficulties affecting his classroom performance. Testing showed strengths in auditory and visual memory but weaknesses in academic skills like phonics and writing, likely due to attentional issues. The psychologist recommends a medical evaluation to further assess Frank's activity level and attention difficulties, which his mother supports given his current struggles in school.
Example case study
Call of Duty: Black Ops was a first person shooter video game released in 2010 that sold over 25 million copies. It took place during the Cold War focusing on CIA clandestine operations. An extensive marketing campaign was used including trailers on sports games, partnerships with celebrities and Chrysler, and downloadable content to keep the game popular. The campaign aimed to reach the target demographic of young adult males and maximize sales through widespread promotion across media platforms.
Nike Case Study
This document summarizes a case study about Nike and its dispute with Foot Locker over product assortment. Foot Locker wanted to reduce orders of Nike's premium shoes that sold for over $100, believing consumers wanted mid-priced shoes instead. When Nike refused to change its product mix, Foot Locker cancelled $150 million in orders. The feud escalated as Nike cut Foot Locker's allocations and gave rival FootAction exclusive access to products. Nike faced the challenge of replacing the lost Foot Locker sales while competition from brands like Reebok and Adidas intensified amid a slowing economy.
Case study final
This document provides an overview of descriptive research and case study methodology. It defines descriptive research as collecting information directly from individuals, such as through surveys, interviews, or observations. Case studies are described as an in-depth analysis of a single subject, event, or group to explore causes and relationships. The document outlines different types of case studies and methods for data collection and analysis, including pattern matching, explanation building, and time series analysis. Limitations and best practices for case studies are also discussed.
Value creation by MacDonald's
McDonald's began in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald in the United States. In 1948, they reorganized as a hamburger stand using production line principles. Ray Kroc later purchased the chain and oversaw its worldwide growth. With over 34,000 restaurants in 119 countries serving 68 million customers daily, McDonald's is the world's largest food service retailer. It entered India in 1996 through joint ventures and has adapted to local tastes by offering items like Aloo Tikki. McDonald's has been able to sustain its brand image in India by creating value for customers through its 5 Ps of marketing - Product, Price, Place, Promotion, and Packaging.
Lufthansa Case Study
Lufthansa has operated internationally since the 1920s and formed the Star Alliance in the 1990s to expand its global network. It restructured in the 2000s to focus on its core passenger business. Currently, Lufthansa operates over 500 aircraft from hubs in Frankfurt, Munich, and Zurich, serving around 250 destinations. It uses a strategy of equity stakes in other airlines to expand while managing regulatory challenges.
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Los Alamos Puppet Case Study
Los Alamos National Laboratory used Puppet to gain visibility into their deployed Mac OS X environment consisting of over 1,700 systems and meet NIST standards for configuration management and enforcing least privilege. Puppet provided Los Alamos the ability to understand how many Macs they had, how they were configured, and if they met security requirements while allowing them to efficiently manage updates in a way that previously required walking to each individual system. The open source Puppet solution also aligned with Los Alamos' security practices and needs for a cost-effective cross-platform solution.
Social media and customer service - some examples
Presentation used at a workshop at the Call Centre and Customer Strategy Conference, September 2009.
Presents a range of examples of good and bad use of social media in customer service: Zappos, Dell, Virgin Trains, United Airlines.
Sped 304 case study frank
Frank is a first grade student who was referred by his teacher for high distractibility, short attention span, and difficulties affecting his classroom performance. Testing showed strengths in auditory and visual memory but weaknesses in academic skills like phonics and writing, likely due to attentional issues. The psychologist recommends a medical evaluation to further assess Frank's activity level and attention difficulties, which his mother supports given his current struggles in school.
Example case study
Call of Duty: Black Ops was a first person shooter video game released in 2010 that sold over 25 million copies. It took place during the Cold War focusing on CIA clandestine operations. An extensive marketing campaign was used including trailers on sports games, partnerships with celebrities and Chrysler, and downloadable content to keep the game popular. The campaign aimed to reach the target demographic of young adult males and maximize sales through widespread promotion across media platforms.
Nike Case Study
This document summarizes a case study about Nike and its dispute with Foot Locker over product assortment. Foot Locker wanted to reduce orders of Nike's premium shoes that sold for over $100, believing consumers wanted mid-priced shoes instead. When Nike refused to change its product mix, Foot Locker cancelled $150 million in orders. The feud escalated as Nike cut Foot Locker's allocations and gave rival FootAction exclusive access to products. Nike faced the challenge of replacing the lost Foot Locker sales while competition from brands like Reebok and Adidas intensified amid a slowing economy.
Case study final
This document provides an overview of descriptive research and case study methodology. It defines descriptive research as collecting information directly from individuals, such as through surveys, interviews, or observations. Case studies are described as an in-depth analysis of a single subject, event, or group to explore causes and relationships. The document outlines different types of case studies and methods for data collection and analysis, including pattern matching, explanation building, and time series analysis. Limitations and best practices for case studies are also discussed.
Value creation by MacDonald's
McDonald's began in 1940 as a barbecue restaurant operated by Richard and Maurice McDonald in the United States. In 1948, they reorganized as a hamburger stand using production line principles. Ray Kroc later purchased the chain and oversaw its worldwide growth. With over 34,000 restaurants in 119 countries serving 68 million customers daily, McDonald's is the world's largest food service retailer. It entered India in 1996 through joint ventures and has adapted to local tastes by offering items like Aloo Tikki. McDonald's has been able to sustain its brand image in India by creating value for customers through its 5 Ps of marketing - Product, Price, Place, Promotion, and Packaging.
Lufthansa Case Study
Lufthansa has operated internationally since the 1920s and formed the Star Alliance in the 1990s to expand its global network. It restructured in the 2000s to focus on its core passenger business. Currently, Lufthansa operates over 500 aircraft from hubs in Frankfurt, Munich, and Zurich, serving around 250 destinations. It uses a strategy of equity stakes in other airlines to expand while managing regulatory challenges.
Nike case study analysis
Nike is the world's largest sports apparel company. It has strong brand recognition and focuses on producing high-quality athletic products. While Nike faces competition from companies like Adidas, it maintains a leading position through marketing, innovation, and expanding into new markets globally. The analysis identifies opportunities for Nike to further penetrate growing markets and develop new product lines, while also addressing threats from competitors and shifting consumer preferences.
McDonald's presentation
McDonald's global supply chain strategy focuses on building long-term relationships with suppliers through handshake agreements and strict quality guidelines. McDonald's uses a quality leadership board and compliance inspections to enforce standards. The company also practices 100% outsourcing, working closely with expert suppliers and monitoring their performance. McDonald's sustainability vision aims for profitability through high-quality, uninterrupted supply while improving ethical, environmental, and economic outcomes globally.
Mc donald case study 1
The document provides background information on McDonald's history and operations. It discusses:
1) McDonald's began in 1940 as a hot dog stand owned by the McDonald brothers in California. They realized hamburgers were more profitable and changed their business model.
2) McDonald's now has over 3,200 restaurants in 119 countries, employing 447,000 people globally. Most restaurants are franchised.
3) The document analyzes McDonald's using frameworks like SWOT, PESTLE and strategies. It recommends McDonald's focus on healthier options, locally-focused menus, and increasing their presence in growing Asian markets.
Mcdonald case-study & analysis
McDonald's faced challenges in the early 1990s as sales flattened domestically and competitors increased. To address criticism of its environmental impact, McDonald's partnered with the Environmental Defense Fund to explore more sustainable operations. Key to McDonald's future success will be maintaining quality and consistency while experimenting with new options to appeal to changing tastes, and potentially expanding internationally where growth opportunities are greater. The document discusses McDonald's history, operations, challenges, environmental initiatives, and strategies to sustain future prosperity.
Lufthansa in Social Media- customer engagement strategy
This is the social media strategy of Lufthansa USA, as shared during the Eye4Travel "Social Media in Travel" conference in San Francisco, on March 2, 2011.
Lufthansa has exclusively made this presentation available to SimpliFlying.com
Customer Service
This document provides an overview of a customer service seminar. It discusses key topics like the different types of customers, what customer service is, why service can be difficult to define, and tips for handling complaints. It also covers assessing customer service skills and emphasizes the importance of having a positive attitude when dealing with customers.
Facilitating a Requirements killer session
The document provides solutions for facilitating effective sessions on projects with tight deadlines and limited resources. It recommends:
1) Preparing the meeting room with necessary equipment, supplies, and postings to facilitate collaboration.
2) Setting up logistics like reserving rooms, identifying participants, and designating facilitators, scribes, and timekeepers.
3) Doing pre-work like sending agendas, materials, and confirming attendance to maximize the session time.
4) Kicking off the initial meeting with all stakeholders to set expectations, assign responsibilities, and determine success factors.
Iiba may presentation
The document describes how to share a presentation without a projector by uploading it to SlideShare, shortening the URL with Google's URL shortener, and generating a QR code linked to the presentation. Attendees can then view the presentation on their smartphones by scanning the QR code, which will direct them to the slide deck on SlideShare's mobile-optimized viewer.
Iiba may 2013 presentation
The document provides instructions for using a quiz show template in PowerPoint that allows users to create presentations with questions and answers. Users can fill in their own questions and answers that will animate on slides to reveal the responses. The template is suggested for reinforcing teaching, introducing subjects, or recreational gatherings. Sample questions are provided as examples of how the template layout works.
Arber Laura Resume June 2012
Laura Arber has over 7 years of experience as a business analyst and project manager. She has managed projects involving workflow systems, loan modification applications, and net present value calculators. She is proficient in project management, requirements gathering, and acting as a liaison between stakeholders. Arber received her Project Management Professional certification and has a Bachelor's degree in Management.
Laura arber case study g apps
Bing Design needed a way for their 15 employees, including 4 virtual employees, to collaborate in real time on shared calendars and documents. After researching options like webmail applications, Google Apps was selected for its cost, ease of training and use, and support for collaboration. I implemented Google Apps for the agency and created a project plan for rebranding work for client Teradata, including processes for tracking collateral and using freelance designers when needed. The project was completed on time and under budget while allowing other client work to continue as scheduled.
Laura Arber Pm Docment 1st
The candidate has over 8 years of experience as a certified project manager with skills in project management, business analysis, testing, technologies, and soft skills. They have experience managing projects in various industries ranging from $10,000 to $800,000 on time and under budget. The candidate holds a Bachelor's degree in Management and certifications in project management.
Laura arber case study td
Laura Arber was the project manager for Bing Design's largest project, rebranding marketing collateral for Teradata Corporation. The project involved updating 300 pieces of collateral, including logos, colors, and tags, within 90 days. Laura created a project plan that tracked progress and status, engaged additional designers, and ensured the virtual team could collaborate effectively. By implementing new processes, the project was completed on time and under budget, allowing Bing Design to save money, resources, and time on future projects.
Vendor Selection Case Study
This document summarizes a case study of a marketing agency selecting a company-wide calendar application. They evaluated options like Google Apps, HyperOffice, and others. They created criteria for evaluation and sent RFPs to vendors. A team trialled options, asked vendors questions, and selected Google Apps which provided the most functionality at the best price without hardware costs. Going through a vendor selection process helped involve users and provided cost savings and improved communication over scheduling meetings and time off.
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Nike case study analysis
Nike is the world's largest sports apparel company. It has strong brand recognition and focuses on producing high-quality athletic products. While Nike faces competition from companies like Adidas, it maintains a leading position through marketing, innovation, and expanding into new markets globally. The analysis identifies opportunities for Nike to further penetrate growing markets and develop new product lines, while also addressing threats from competitors and shifting consumer preferences.
McDonald's presentation
McDonald's global supply chain strategy focuses on building long-term relationships with suppliers through handshake agreements and strict quality guidelines. McDonald's uses a quality leadership board and compliance inspections to enforce standards. The company also practices 100% outsourcing, working closely with expert suppliers and monitoring their performance. McDonald's sustainability vision aims for profitability through high-quality, uninterrupted supply while improving ethical, environmental, and economic outcomes globally.
Mc donald case study 1
The document provides background information on McDonald's history and operations. It discusses:
1) McDonald's began in 1940 as a hot dog stand owned by the McDonald brothers in California. They realized hamburgers were more profitable and changed their business model.
2) McDonald's now has over 3,200 restaurants in 119 countries, employing 447,000 people globally. Most restaurants are franchised.
3) The document analyzes McDonald's using frameworks like SWOT, PESTLE and strategies. It recommends McDonald's focus on healthier options, locally-focused menus, and increasing their presence in growing Asian markets.
Mcdonald case-study & analysis
McDonald's faced challenges in the early 1990s as sales flattened domestically and competitors increased. To address criticism of its environmental impact, McDonald's partnered with the Environmental Defense Fund to explore more sustainable operations. Key to McDonald's future success will be maintaining quality and consistency while experimenting with new options to appeal to changing tastes, and potentially expanding internationally where growth opportunities are greater. The document discusses McDonald's history, operations, challenges, environmental initiatives, and strategies to sustain future prosperity.
Lufthansa in Social Media- customer engagement strategy
This is the social media strategy of Lufthansa USA, as shared during the Eye4Travel "Social Media in Travel" conference in San Francisco, on March 2, 2011.
Lufthansa has exclusively made this presentation available to SimpliFlying.com
Customer Service
This document provides an overview of a customer service seminar. It discusses key topics like the different types of customers, what customer service is, why service can be difficult to define, and tips for handling complaints. It also covers assessing customer service skills and emphasizes the importance of having a positive attitude when dealing with customers.
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Lufthansa in Social Media- customer engagement strategy
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More from Laura Arber, PMP
Facilitating a Requirements killer session
The document provides solutions for facilitating effective sessions on projects with tight deadlines and limited resources. It recommends:
1) Preparing the meeting room with necessary equipment, supplies, and postings to facilitate collaboration.
2) Setting up logistics like reserving rooms, identifying participants, and designating facilitators, scribes, and timekeepers.
3) Doing pre-work like sending agendas, materials, and confirming attendance to maximize the session time.
4) Kicking off the initial meeting with all stakeholders to set expectations, assign responsibilities, and determine success factors.
Iiba may presentation
The document describes how to share a presentation without a projector by uploading it to SlideShare, shortening the URL with Google's URL shortener, and generating a QR code linked to the presentation. Attendees can then view the presentation on their smartphones by scanning the QR code, which will direct them to the slide deck on SlideShare's mobile-optimized viewer.
Iiba may 2013 presentation
The document provides instructions for using a quiz show template in PowerPoint that allows users to create presentations with questions and answers. Users can fill in their own questions and answers that will animate on slides to reveal the responses. The template is suggested for reinforcing teaching, introducing subjects, or recreational gatherings. Sample questions are provided as examples of how the template layout works.
Arber Laura Resume June 2012
Laura Arber has over 7 years of experience as a business analyst and project manager. She has managed projects involving workflow systems, loan modification applications, and net present value calculators. She is proficient in project management, requirements gathering, and acting as a liaison between stakeholders. Arber received her Project Management Professional certification and has a Bachelor's degree in Management.
Laura arber case study g apps
Bing Design needed a way for their 15 employees, including 4 virtual employees, to collaborate in real time on shared calendars and documents. After researching options like webmail applications, Google Apps was selected for its cost, ease of training and use, and support for collaboration. I implemented Google Apps for the agency and created a project plan for rebranding work for client Teradata, including processes for tracking collateral and using freelance designers when needed. The project was completed on time and under budget while allowing other client work to continue as scheduled.
Laura Arber Pm Docment 1st
The candidate has over 8 years of experience as a certified project manager with skills in project management, business analysis, testing, technologies, and soft skills. They have experience managing projects in various industries ranging from $10,000 to $800,000 on time and under budget. The candidate holds a Bachelor's degree in Management and certifications in project management.
Laura arber case study td
Laura Arber was the project manager for Bing Design's largest project, rebranding marketing collateral for Teradata Corporation. The project involved updating 300 pieces of collateral, including logos, colors, and tags, within 90 days. Laura created a project plan that tracked progress and status, engaged additional designers, and ensured the virtual team could collaborate effectively. By implementing new processes, the project was completed on time and under budget, allowing Bing Design to save money, resources, and time on future projects.
Vendor Selection Case Study
This document summarizes a case study of a marketing agency selecting a company-wide calendar application. They evaluated options like Google Apps, HyperOffice, and others. They created criteria for evaluation and sent RFPs to vendors. A team trialled options, asked vendors questions, and selected Google Apps which provided the most functionality at the best price without hardware costs. Going through a vendor selection process helped involve users and provided cost savings and improved communication over scheduling meetings and time off.