Mortgage Origination Courses-Northlake Community College
Customer Appreciation Letters
1. I,IAR*I7_2006 FRI 03:50 PI{ EXECUTiVE EXPRESS FA}{ N0, 310 286 0051 P, CI2/42
From:
To:
Date:
Subject:
CC:
(1
"RUBEN HERNANDEZ" <rhernand@hyatt.com>
gtfilao 2:35:34 PM
employees
dear sir/madam
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thank you so much.... Daryl and Rhonda
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Ffram.ager
Citlcorp ltlortgage
8113 RidgePoint Drive
Iiving, Texas 75063
Dear Sir:
fhen r*e decided to apptry for a iefj-na:nce l-oa:n on oux.
cam6orniamrrn apartmea1tr-"in July ?-, Zocl we tel-eprtrgaed'
Cit:."tie Hortgage wi*u wleo,m ure have had' our rrrortgage
for the Past ten Years-
Baryl dluite at tJqe Da.LI-as, Besas oftrice was -t;h.e pelrson
vrtro ham.dled ou.r inqui-rT. ffie took a 3-ot of tisse aad a
;;;"t-C;C ef pati-i::ce- expS-air'i:eg everythi-ug to us'
Ee $ras co"urteous, effj-cient rrnd he]-Bfifl !-rs. aeswerirtg
our ropny questioras as well- as takilgg us through' th.e
;t;p-by:sfeB Enortg"ge ptrocess. Ee obvioilslg 'l-s very
[*"i4.-agea.bie in ileE piofessi-oa antJ., we beli-eve a'
credit to CitieorP Mortgage.
Sincere3-Y,
'lFru,,r1 (*,J e'tt-trv"
Robert J. Anderson
jSol oaks 'ilaY, APt- 1o5
!o,rp*r.o Beach, Florida 33069
Loan Application }lumber t 108548?
Copy to: larYl i'/hlte
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Subject Re: Loan # 87353130
Dear Da ryl,
lust like to thank you for a superb job!,.. Got an
apology note from the branch manager.,,but still
not good enough. r would'v cancelled if it wasn't
ps: One more thing, can you please arrange a call
from my branch so I can set up AUTO-PAY I tried
calling them again/ left message but no one called
me back.
AII my best to you Daryl,
Yasmine
----- Original Message -----
From: Daryl White(oCountrywide.Com
To: mazioni@hotmail.com
Sent: Tuesday, January 25,2AO5 3:55 PM
Subject: Loan # 87353130
This a follow up email, to ensure that everything is fine with your loan. lf you have any problems please
feelto call me @ Toll Free: (888) 683-6430, ext. 2306
DarylWhite
Home Finance Consultant
Countrywide Home Loans
Toll Free: (888) 683.6430, e)ft. 2306
Fax: (866)403-5025'
Email: daryl white@countrywide_.com
6. 5-14-lSrSg 1:437t4 FROl.l TAYLOR INhIOVATIOFJS 21A lj.i.;g.LAAA
Ivlay 14. 1996
To Whom it may conce.rn,
---This is a ietter of appreciation and recommendation for Darrel White. We found
hirn to be friendly and helpful above and beyond expecutions. We were nor
conternplating getting a sign yet (although we needecl one). When we met Darrel, he
c.ame across as sorneone who was conscientious. and who could be trusted. We didn't
bother to look any further tbr price comparisr:ns and gave our order: to Darrel.
We recpmmenel to anyone considering signage to go with the compaly rhat
Darrel White represeflts, as we know experieiltially that he will sec io ir rhar rhe job
gets done right and ts rhe eusromers salisfaclion.
Sincerely,
,1. '-i-
dr*rtro* | ful-fu-a
James & Irma Taylor
Orvners
Hillside Rantrh1001 Vance View San Antonio, Texas 78213 Tel: 210-737-0033 Fax;210-34942A0
P.2
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