This curriculum vitae is for Rodríguez Chaves Gerardo Danilo. He has a university degree in tourism from CUNA in Alajuela, Costa Rica. He has over 7 years of experience working at IBM, providing SAP support for HR positions at P&G for 5 years. Currently he works as a Delivery Analyst, performing reporting analysis, process improvements and projects to optimize internal procedures. He also develops root cause analyses. Rodríguez Chaves has strong English and Portuguese skills as well as skills in management, teamwork, and fast learning.