This course aims to develop the knowledge, skills, and attitudes of computer system service technicians according to industry standards. It covers 7 common competencies including quality standards, computer operations, and technical drawing, as well as 4 core competencies like installing computer systems, setting up networks, and maintaining computer systems. Students will practice the competencies through activities and produce quality outputs related to computer system servicing.

2. Course Description:
This course is designed to develop &
enhance the knowledge, skills and attitudes
of a Computer Systems Service Technician,
in accordance with industry standards.
Computer System Servicing NC II – Grade 11

3. Career Opportunities:
• Computer Service Technician
• Technical Support Staff
• Computer Maintenance Personnel
• Network/Server Maintenance Personnel
• ICT Related Business
Computer System Servicing NC II – Grade 11

4. 7 Common Competencies
1. Application of quality standards
2. Performing Computer operations
3. Performing mensuration and calculation
4. Preparation and interpretation of technical drawing
5. The use of hand tools
6. Terminating and connecting electrical wiring and
electronics circuits
7. Testing electronics components
Computer System Servicing NC II – Grade 11

5. 4 Core Competencies
1. Installing and configuring computer systems
2. Setting up computer networks
3. Setting up computer servers
4. Maintaining and repairing computer systems and
networks
Computer System Servicing NC II – Grade 11

6. Expected Activities / Outputs:
• Perform activities which develops mastery
of the 4 Core Competencies of Computer
System Servicing.
• Apply important procedures of CSS in
actual situations.
• Produce quality outputs using CSS
competencies.
Computer System Servicing NC II – Grade 11