This certificate recognizes MD SAZZAD HOSSAIN, born in Bangladesh on May 3, 1988, for successfully completing a 4-hour online Complaint Resolution official training program organized by the Turkish Aviation Academy between June 28 and July 8, 2016. The certificate was issued on November 14, 2016 and verifies MD SAZZAD HOSSAIN's participation and completion of the requirements for the E-Learning course.