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Crm cipla
1.
CRM practices of
CIPLA Onkar aMBAvane Roll no. 09 MBA 001
2.
3.
Quality in Service
4.
We Promise Quality
and Deliver Quality
5.
6.
Customer Service
7.
8.
Use of technology
in CRM activities Use of ePDA Upgrading knowledge of doctors through e-learning 1. www.cipladoc.com 2. www.ciplaecme.com
9.
10.
THANK YOU !
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