Crisis Communications Plan

sammysoap
Crisis Communications Plan
By: Drew Myers
“Celebrate business serving society by considering an extrinsic reason for
buying what you buy. Like buying soap.”

sammysoap’s Crisis Communications Plan
Contents:
➢ Introduction: sammysoap’s Crisis Communications Plan
➢ Acknowledgments
➢ Statement from Management to Employees
○ Purpose
○ Objectives
○ Crisis Inventory and Results
➢ Warning Signs of a Possible Crisis
○ Technical-Error Accident
○ Human-Error Product Harm
○ Challenges
➢ Media Spokesperson
○ Criteria for Selecting
○ Interview Tips
○ Trick Questions
➢ List of Emergency Personnel
➢ Key Messages
○ Technical-Error Accident
○ Human-Error Product Harm
○ Challenges
➢ Evaluation of Plan Effectiveness After a Crisis
○ Media Communications
○ Community Relations
○ Crisis Management Team
➢ Methods of Communication
➢ Pre Gathered Information
○ History of sammysoap
○ Sample News Release
○ Sample Social Media Posts
○ Fact Sheet
○ Glossary
○ Employee Relations
○ Links
(1)

Introduction: sammysoap’s Crisis Communications Plan
Mission Statement
We've worked hard to perfect soap making and consider our handmade soap to be the
best anywhere. We make generous 4.5 ounce bars. Our all natural skincare products do
not include synthetic ingredients. We work hard to substantiate fair trade supply chains,
use sustainable packaging, and reinvent, reuse, and recycle whenever we can. Our 100%
all natural soap bars and products for bath, home and pet are whole system nutrition −
vegan, fragrance free, and formulated without fillers, preservatives, fragrance, dyes, or
other synthetic ingredients.
sammysoap is a job creation machine for adults with intellectual disabilities disguised as
the world's best soap company.We are not a not-for-profit, on purpose. We manage to
the strengths of our employees to make the best soap around. We exist in support of
human health, a clean planet, and disability wage equality.
Why is this plan important?
A crisis event could be detrimental to a small business without a proper
communications plan in place. It is necessary to understand how to handle potential
situations as well as know how to communicate during that time. Being prepared will
allow for timely action and the ability to be transparent to the dedicated community
sammpysoap receives support from.
What could happen if the plan is not followed?
If the communications plan is not executed at the time of a crisis the safety and well
being of the community would be jeopardy. These situations must be handled properly
or it could be detrimental to business. Negative consequences could result in a decline in
reputation, sales, clients and possibly the business altogether.
Has a crisis happened at sammysoap before?
Since sammysoap is such a young company, it is reasonable that no crises have occurred
for the soap shop yet. However, it is not unreasonable to believe that they could happen
in the future.
(2)

Has a crisis happened to a similar organization?
Many small businesses, especially in the natural body care industry, could run into
similar crises. Producing soap in house requires specialized melting machines that could
have issues if not ran properly or due to malfunctioning parts. There have been many
cases on record of larger soap companies, like Lush, that have cause customers to have
allergic reactions to products. Even though Lush isn’t using all natural ingredients, it is
possible for a company that is to run into similar circumstances. Some of the ingredients
used at sammysoap could be irritants, but this information and safety tips are disclosed
on its website. Also being a business that operates to help a special cause can be tricky.
If misconduct of any kind occurs that could taint the reputation of how an organization
works with a certain cause or group of people, say the adults with intellectual disabilities
sammysoap, the company would certainly lose support.
Acknowledgements
By signing this statement, I verify I have read this crisis communications plan and am
prepared to put it into effect.
Co-Owner
Karen Copeland
X______________________________________________
Signature and Date
Co-Owner
Beth Forsee
X_______________________________________________
Signature and Date
Co-Owner
Joe Fischer
X_______________________________________________
Signature and Date
(3)

Statement from Management to Employees
Small businesses are not immune to crisis situations. Being a soap shop and factory,
sammysoap could potentially be affected by technical or human errors that could create
turmoil. Also, being run by a small upper management could be a problem if a
disturbance changed any roles.
We at sammysoap are not a not-for profit on purpose. By providing management
catered to the strengths of our employees we aim to make the best soap around. We
exist in support of your health, a clean planet, and disability wage equality. Our pride is
in being a job creation machine for adults with intellectual disorders as well as being
100% natural. Our products do not harm the planet. They are cruelty free, and
waterway, food area, child, and pet friendly. Our artisanal products and small batch
soaps are handmade in St. Louis, Missouri, and besides all that, each bar of sammysoap
is packed with purpose!
The aim of this communications plan is to prepare everyone involved at sammysoap to
be prepared for a crisis event. The safety and satisfaction of both our employees and
community is essential to our business. We have faith that our employees would take
pride in what we do and help us protect the company.
Purpose
The main concern of sammysoap during a time of crisis, is the safety of employees,
customers and community. If a situation were to occur, action should take place
immediately. By having a set plan it allows the company to remain transparent and
effectively communicate to the public. This will hopefully ensure a smooth resolution
and allow the shop to keep its positive reputation within the area.
Objectives
1. We will put every effort into making the safety of our employees, customers and
community the highest priority during a crisis situation.
2. Initiate the communications plans within a set time depending upon the crisis:
a. Technical-Error Accident: Within 10 minutes of discovery/on set.
b. Human-Error Product Harm: Within 30 minutes of discovery/on set.
c. Challenge: Within 15 minutes of discovery/on set.
(4)

3. Depending upon which crisis occurs, do one of the following:
a. Contact emergency services immediately and inform employees and
customers on site of the crisis situation in order to evacuate immediately.
b. Contact all upper management immediately and conduct an emergency
meeting.
4. Depending upon which crisis occurs, do one of following:
a. Inform the media of the situation within 3 hours
b. Inform the media of the situation within 6 hours
5. While communicating with the media and community, remain honest and
transparent about all details of the crisis.
6. Continue to inform media outlets of all findings when they are discovered.
7. Following the crisis, upper management will meet to discuss what was learned
during the incident and go over what could be done to make changes.
8. Implement these necessary changes as soon as possible.
Crisis Inventory and Results
The accompanying crisis inventory graph analyzes three possible crises that could occur at
the sammysoap shop: technical-error accident, human-error product harm and loss of key
management. By studying the probability and damage possible for each crisis, it was
determined that the small business is most likely to be involved in crises dealing with
machine error, human product error and management shift. This crisis plan was created to
aid sammysoap in case one of these situations should occur.
(5)

Warning Signs of a Possible Crisis
Technical-Error Accident
● While sammysoap is a shop, it is also a factory. With all soap products being
made in-house, it takes specialized machinery to do so.
● This machinery could overheat at any point, causing a fire. There is also the
possibility of injury if not maintained properly.
● All employees using this machinery should have training to ensure proper
operation.
● Maintenance should be performed by a licensed professional regularly,
depending upon the machine (either every 2 weeks or every month).
Human-Error Product Harm
● The soap produced at sammysoap are 100% natural and do not contain any type
of synthetic ingredients. Synthetic ingredients can cause reactions, which could
harm not only customers but the reputation of the shop.
● When creating new products, new ingredients can be introduced that employees
are not familiar with.
● Each new ingredient will go under review by upper management, as well as an
outside source if necessary, to ensure sammysoap’s promise that all products are
100% natural.
● Every employee creating products will be properly understand what ingredients
they are working with.
Challenges
● Part of sammysoap’s mission is to help adults with intellectual disorders work
and receive equal compensation. It is possible that at some point, one of the
employees could be mistreated by management.
● All upper management must be trained in how to communicate with employees
as well as complete an equal rights course.
● If a potential employee is turned away and reacts badly, upper management must
react immediately.
(6)

Media Spokesperson
The media spokesperson represents and speaks for the organization. Selecting the
spokesperson is very important and must be done carefully. It is suggested that two or
three alternate spokespeople should be selected in advance, in case the primary
spokesperson is unavailable at the time of a crisis.
Criteria for Selecting
● The spokesperson must have the ability to make decisions for sammysoap as well
as be available during the time of the crisis.
● The spokesperson must be articulate. He/she should be able to speak clearly,
concisely, and in a pleasant manner with the public.
● The spokesperson must be rational, appear concerned, and empathetic during a
crisis.
● Only one spokesperson should be engaged at any one time. If multiple
spokespeople are present, all must be prepared to say the same thing.
● The backup spokesperson is responsible to follow the events of an ongoing crisis
and be able to deliver the same message and fill-in if needed.
Primary Spokesperson's Name: ___________________________________________
Office Phone: _________________________________________________________________
Cell Phone: ____________________________________________________________________
Home Phone: _________________________________________________________________
E-Mail: _________________________________________________________________________
Backup Spokesperson's Name: ____________________________________________
Office Phone: _________________________________________________________________
Cell Phone: ____________________________________________________________________
Home Phone: _________________________________________________________________
E-Mail: _________________________________________________________________________
Backup Spokesperson's Name: ____________________________________________
Office Phone: _________________________________________________________________
Cell Phone: ____________________________________________________________________
Home Phone: _________________________________________________________________
E-Mail: _________________________________________________________________________
(7)

Interview Tips
● First and foremost know your audience and key messages your company needs to
convey.
● Focus on two or three key messages to communicate and repeat them during the
interview process.
● Prepare to answer basic who, what, when, where, why, and how questions.
● Gather background information that may be useful during the interview.
● Be honest and transparent.
● Try to remain calm, courteous, truthful and concerned. If the occasion calls for it,
you can also be apologetic.
● Be aware of your media outlets by researching what kind of subjects, issues and
questions might be brought up.
● Be accessible and pleasant to reporters: show respect, do engage in verbal fights and
remember their names, if possible.
● Avoid saying, “No comment” under all circumstances. This is usually a sign of guilt.
● Attempt to answer the question as best as you can instead, if you don’t know the
answer to something, it is okay to say so and then bridge to a key message.
● Face the reporter, not the camera or the microphone.
● Don’t try to show off your vocabulary. Jargon can be confusing, so stick to everyday
language.
● Do not answer questions you do not understand. Ask for clarification if necessary to
make sure you can answer questions properly.
● Be trained ahead of time, rehearsed well in advance of the crisis, and briefed prior to
responding to the media.
Trick Questions
It is important for a spokesperson to be trained to know how to recognize trick questions
asked by reporters. The following is a brief list of what the spokesperson might expect to
hear:
Speculative Questions
● If your employees had trained better wouldn’t there had been a way to prevent the
malfunction of machinery?
○ sammysoap has a designated procedure and training protocol in place for
anyone using machinery. Only those employees that pass these areas are
allowed to create the soap.
(8)

● If had more than one employee that knew that recipe, isn’t it likely the soap would
not have caused allergic reactions?
Leading Questions
● You do agree that sammysoap could have prevented this situation, right?
● Do you agree that sammysoap should work more closely with organizations to
ensure the rights of the employees?
○ sammysoap already works very closely with several organizations based in
St. Louis that work with the rights of intellectually disabled adults. Since our
mission is to give these individuals a productive work environment with fair
pay, sammysoap
Loaded Questions
● If your employees had been trained better shouldn’t there had been a way to
prevent the malfunction of machinery?
● Isn’t it true you knew that the new batch of soap was made purposefully with
synthetic ingredients?
○ sammysoap’s mission is to produce products that are only 100% natural and
free from any synthetic ingredients. An investigation is in progress as to why
the customers had allergic reactions to a new soap. However, all ingredients
used were tested and certified natural.
Naive Questions
● Why did you hire someone with a mental disability?
● Where does sammysoap get their soap from?
○ All of the soap sold at sammysoap is made in-house. The factory portion is in
the back of the shop and is available to tour and see our process.
False Questions
● Why do your employees not get paid fair compensation? Is it because they have
intellectual disabilities?
● Why did sammysoap not learn from the last fire, caused by the same machinery
used in the factory?
○ sammysoap has never faced the issue of a fire in the three years the shop has
been open. An ongoing investigation is being conducted to determine the
cause of the fire.
(9)

Know It All Questions
● I already know information about this situation. Can you confirm that?
○ We would be happy to clarify or confirm any information you currently have.
● We already know the facts, can you confirm this information?
Silence
● This tactic is used to make you feel awkward and feel the need to continuously keep
talking.
○ Don’t try to fill the silence, allow it to run its course. Wait until another
question is asked before you speak.
Accusatory Questions
● Is the employee in charge of soap making responsible for the fire?
○ The fire that occurred at the shop was caused by a malfunction of equipment.
No one employee is at fault for this accident. The managing staff is going to
review how the equipment is maintained and adopt a new policy on how to
care for the heavy machinery.
● Is it true that your hiring manager discriminated against the applicant?
Multiple Part Questions
● What is the procedure for making soap and have your employees received properly
training? If they did, then why did a fire break out at the hands of your employees.
○ These questions are meant to be confusing. Feel free to ask them to repeat
the question. Choose a part of the question to answer that is the most
favorable and leave the rest up to the reporter to decide what happens with
the other portions.
List of Emergency Personnel
Kirkwood Police Department
131 W Madison Ave, Kirkwood, MO 63122
○ Emergency: 911
○ Phone: (314) 822-5858
○ Police Chief Brian Murphy: (314) 822-5866
(10)

Kirkwood Fire Department
137 W Argonne Drive, St. Louis, MO 63122
○ Emergency: 911
○ Fire House #1Phone: (314) 822-5883
○ Administrative Phone: 314) 984-6950
Office on the Disabled
1200 Market Street , St. Louis, MO 63103
○ Phone: (314) 622-3686
○ Fax: (314) 622-4019
Key Messages
Technical-Error Accident
In the event of a technical-error that could result in a fire, sammysoap’s first priority is the
safety of its employees, customers and community. Once a fire alarm has been triggered,
everyone in the immediate vicinity will be alerted and emergency evacuations will take
place. Since the outbreak of fires are not predictable occurrences, employees and
management should be well trained beforehand so they can enact any emergency protocol
when needed. The exact cause of the fire will be investigated immediately. Our primary
concern will be for the safety of everyone affected by the fire. The fire station is located
within the same block as the shop, so putting out the fire in a timely manner will also be
another top priority.
The following key messages should be stressed in the order below:
● Our highest priority and concern is for the safety of those affected.
● sammysoap is truly sorry that an event like this occurred.
● We do not know why the machinery caused the fire but sammysoap is working with
emergency personnel and maintenance to find out. Once we understand what
happened we will let you know.
● We have a set safety plan in place that employees are trained in and can react
accordingly.
● Employees that also run the machinery have an additional training protocol they
must learn before they are allowed to operate them.
(11)

Human-Error Product Harm
In the event of human-error product harm that could result in a allergic reactions from
customers, sammysoap’s first priority is the wellbeing of the affected party. Once
information is received that a batch of soap has either been contaminated or has been
produced with improper ingredients, it will be pulled from the shelves. An investigation of
ingredients will take place and the affected party will also get a full refund of the harmful
products.
● Our highest priority and concern is for the wellbeing of those affected.
● sammysoap prides its products on being 100% all natural.
● All of the ingredients also go under a review process before being introduced in
the store.
● We are not sure how any of our products could have caused an allergic reaction. A
full force investigation is in process to determine the ingredient or formula that
caused this.
● We are also not sure how the employee/employees that created the product
was/were able to make anything harmful. Once we have determined a set cause
we will let you know.
● Every employee is educated in our process and the ingredients we use. This
training protocol is set and made clear before anyone at sammysoap produces
anything.
Challenges
In the event of a challenge in the form of discrimination against an employee or future
employee, sammysoap’s first priority is the wellbeing of those affected. A majority of the
employee’s at sammysoap have an intellectual disability and are there to be treated
equally. The store was created to give these adults jobs and provide fair wages.
All managers go through a special training to understand how to properly communicate
with employees. Whenever action needs to be taken with an employee or future employee,
our primary concern is that the communication is conducted properly and fairly.
(12)

● Our highest priority and concern is for the wellbeing of those affected.
● sammysoap is committed to providing a safe, equal and fair work environment for
adults with intellectual disabilities. We are sadden that what happened didn’t follow
the core values of how this company was founded.
● All managers have been trained to communicate with employees. We are not sure
why this happened but an investigation is in place, once we know anything we will
let you know.
● The employees affected have been contacted and spoken to by sammysoap and the
proper disability organizations in the area.
Evaluation of Plan Effectiveness After a Crisis
After a crisis, there will be a debriefing in order to better prepare sammysoap for any
future crises. The evaluation will aim to address that the situation was handled properly as
well as see what can be improved upon for the future. It contains the aspects of a crisis such
as media relations, community relations and the crisis management team’s performance.
All of these components should be examined to make improvements for future use.
Media Relations
● Review the media’s coverage of our crisis. Determine which segments could have
received better coverage. Could the way we interact be improved? Was sammysoap
successful in the way we interacted with the media? How could we get our messages
across better in future coverage?
Community Relations
● Did the community think favorably of how we handle the situation? If not, how can
we regain the reputation of the community? Did the community see what we did as
honest? If not, how can we appear more transparent in the future?
Crisis Management Team
● How did each member of the crisis team handle the situation? Did the team handle
the crisis effectively under pressure? How was the work load distributed? Was the
spokesperson media trained enough? Should anyone on the team be reassigned to a
different role?
(13)

Methods of Communication
In the event of a crisis, the following publics should be contacted in the manner indicated
by the chart below:
Telephone E-Mail Letter
(Mail)
Newsletter News
Release
Facebook Twitter
Founders X X X X X
Employees X X X X X
Electronic
Media
X X X X
Daily
Newspapers
X X
News Stations X X X X
Community
Leaders
X X X X X
Local
Organizations
X X X X X
Pre Gathered Information
The following section will be able provide more information to employees, customers,
community members and media about sammysoap before an actual crisis takes place.
These items are crucial to understand the inner works of sammysoap as well as how the
company plans to react to situations.
(14)

NEWS RELEASE
For Immediate Release:
Contact:
Beth Forsee
314.287.7020
beth@sammysoap.com
Fire in Factory of Downtown Kirkwood Soap Shop
KIRKWOOD, Mo., (insert date) 一 A fire broke in the factory section of sammysoap
during its business hours. All employees and customers were evacuated from the
premises and no injuries occured.
The Kirkwood Fire Department, located roughly 170 feet away, responded immediately.
The fire originated from a melting machine used to create the company’s soap. An
investigation will be conducted to find the exact cause, but at this time no employee is at
fault.
“Safety in times like these are our number one priority. We were able to get everyone out
of the building and the fire was put out quickly to keep the businesses close to us safe as
well. We are glad no one was injured and that our emergency plan was followed how it
should be” said Co-Owner of sammysoap, Karen Copeland.
Each of the employees at sammysoap are trained for fire type emergencies. All of the
proper equipment had been recently inspected and brought up to code.
The employee using the machinery remained calm and attempted to extinguish the fire
as protocol. Since the flames were spreading too far, the exactuation plan was put into
action and emergency services were notified.
Minimal damage was caused to the front of the store, while the factory did receive more
damage. Clean up will begin immediately following the conclusion of the investigation to
allow normal business to resume.
###
sammysoap is “ a job creation machine for adults with intellectual disabilities disguised
as the world's best soap company.” All products are 100% natural and good for the
environment. For more information, visit www.sammysoap.com or stop by sammysoap,
123 W Argonne Dr, Kirkwood, MO 63122.
(15)

Sample Social Media Posts
For all emergency situations, sammysoap will be informing the public through the social
media platforms that are the most appropriate: Facebook and Twitter.
In case of Technical-Error Accident:
Facebook:
A fire broke out out in the factory today during business hours. The quick action put in
place by employees allowed everyone to evacuate immediately with no injuries. The fire
originated from a melting machine in use at the time. Thanks to the Kirkwood Fire
Department for arriving immediately and helping keep the damage to a minimum. An
investigation is ongoing to determine the exact cause. All employees followed the
emergency plan perfectly. Our main concern was safety and we are so glad no one was
hurt. Once more information is discovered we will share it. sammysoap wants to thank
all the firefighters, customers, employees and community members for their
cooperation and support during this time.
Twitter:
Initial Tweet: A fire broke out in the factory during business hours. No injuries occurred
and everyone gout out safe. Kirkwood Fire Department responded immediately, helping
keep damage minimum. More information will be shared when discovered. Thank you
all for your cooperation and support.
Following Tweet:
(Image of damage to the store)
The Kirkwood Fire Department is investigating the exact cause of the fire, originating
from the melting machinery. We appreciate the support during this time. After the
investigation is concluded, cleanup will begin to reopen the store as soon as possible.
In case of Human-Error Product Harm:
Facebook:
(Image of product)
To the customers who experienced reactions to our new soap: We are deeply sorry for
the unpleasant experience we have caused. As you know, it is our mission to provide
(16)

100% all natural soap bars and products that are vegan, fragrance free, and formulated
without fillers, preservatives, fragrance, dyes, or other synthetic ingredients. The
amount of pride we take in our products, makes this error unacceptable. The new soap
as well as its ingredients have been has removed completely from our store. If you were
displeased with your experience of this new product please come into the store and
speak to us. We will be giving full refunds and offering other products to you for the
inconvenience caused. Thank you for your understanding and cooperation during this
time, we truly appreciate each and every customer we have.
Twitter:
We are sorry for the unpleasant experience with our new product. If you were
unsatisfied with your purchase please come in talk to us for a full refund. Thank you for
your understanding and cooperation during this time, we appreciate each and every
customer.
In case of Challenges:
Facebook:
Recently at sammysoap, we had a breakdown in communication. A manager did not
communicate properly with an employee creating a tension at the shop. Most of our
employees have intellectual disabilities that require more clear and concise
conversations. Even though we have a strict training protocol in place for engaging with
employees, this plan was not followed properly. sammysoap has contacted the Office on
the Disabled of St. Louis to make sure everyone gets fair treatment and this issue is
resolved correctly. We are deeply sorry for any unfairness created and we are working
with this employee to make sure their needs are met. Thank you to the community for
all of the support and understanding as we move on in a more positive way.
Twitter:
Recently a breakdown of communication occurred between a manager and employee.
Even though a protocol is in place, it wasn’t followed properly. The Office on the
Disabled has been contacted to make sure everyone is treated fairly. Thank you for the
support during this time.
(17)

Fact Sheets
sammysoap Fact Sheet
History
Karen Copeland and her two partners opened sammysoap in 2014 in honor of Samuel,
her son. Sam has intellectual disabilities and was faced with challenges regarding the
workforce. Copeland’s cousin had given her handmade soap for Christmas and the idea
of sammysoap was born. A job creation machine for adults with intellectual disabilities
disguised as the world's best soap company. The shop produces all of its 100% natural
products in house, which was once the Kirkwood Fire Station.
(18)

The Americans with Disabilities Act
Enacted on July 26, 1990, provides comprehensive rights and protections to individuals
with disabilities in the areas of employment, public accommodations, State and local
government agencies, and telecommunications. The goal of the ADA is to assure the
quality of opportunity, full participation, independent living, and economic
self-sufficiency. The ADA prohibits all state and local governments and most private
businesses from discriminating on the basis of disability. The ADA covers qualified
individuals with physical or mental impairments that substantially limit a major life
activity, persons with a record of such impairment, and persons regarded or perceived
as having such an impairment.
St. Louis County Statistics
21-64 year olds:
● With a disability: 16.8%
● Without a disability: 83.2%
21-64 year olds Employment Rate:
● With a disability: 31.8%
● Without a disability: 77.1%
(19)

Dermatitis Fact Sheet
Definition of dermatitis:
An inflammation of the skin that can have many causes and occurs usually as an itchy
rash on swollen, reddened skin.
Top five allergens in most soap:
● Sodium Lauryl Sulfate
○ SLS is a detergent, which means its job is breaking up oil and grease. It's
also the substance that makes soap get frothy when you rub it on your
body.
○ While it's not technically an allergen because it doesn't provoke a reaction
from the immune system, SLS can cause contact dermatitis and aggravate
eczema by weakening that oily barrier on our skin.
● Fragrance
○ When you see fragrance listed as an ingredient on a skin care product, it
can be a mix of esters, ketones, aldehydes, amines and more. This makes it
difficult to construct allergy tests.
○ Fragrance allergens are found in just about any cosmetic product that
doesn't carry a "fragrance-free" label.
● Coconut Diethanolamide
○ Coconuts can be made into coconut diethanolamide, a detergent that helps
create a stable lather when you're washing with soap.
○ Like SLS, coconut diethanolamide can break down skin's oily barrier layer
and dry it out, but certain people develop more intense allergic reactions
to it.
● Paraben
○ Paraben is both an industrially produced and naturally occurring ester.
Used as a preservative, it's usually near the bottom of the ingredient list in
shampoos, soaps, toothpaste and deodorant.
○ Parabens go by a long list of chemical pseudonyms, so if you think you're
allergic to paraben, check your soaps for anything with paraben or
parahydroxybenzoic in it.
(20)

● Balsam of Peru
○ Also known as myroxylon, is a sticky sap that smells like vanilla and
cinnamon. It's used for its quality as a fixative, which helps slow down
evaporation.
○ Cinnamein, a well-documented potential allergen, makes up between 60
and 70 percent of balsam of Peru, while the other 30 to 40 percent is made
of unknown resins, any of which can provoke an allergic reaction.
Fire Fact Sheet
Definition of fire:
Combustion or burning, in which substances combine chemically with oxygen from
the air and typically give out bright light, heat, and smoke.
Types of fire:
There are five different classes of fires. These are broken down into what type of fire
and how they are caused.
● Class A
○ Fires in ordinary combustibles such as wood, paper, cloth, trash and
plastics.
● Class B
○ Fires in flammable liquids such as gasoline, petroleum oil and paint. Class
B fires also include flammable gases such as propane and butane. Class B
fires do not include fires involving cooking oils and grease.
● Class C
○ Fires involving energized electrical equipment such as motors,
transformers and appliances. Remove the power and the Class C fire
becomes one of the other classes of fire.
○ This is the class of fire that sammysoap is the most concerned about.
● Class D
○ Fires in combustible metals such as potassium, sodium, aluminum and
magnesium.
● Class K
○ Fires in cooking oils and greases such as animal fats and vegetable fats.
(21)

Fire Extinguisher Regulations:
● Monthly Inspection
○ Employers must perform a visual inspection on portable fire extinguishers.
Visually inspecting your fire extinguishers helps ensure several important
points:
■ The extinguisher is still present in its designated location.
■ No damage has occurred to the equipment.
■ No obstructions are blocking the equipment from view or easy
access.
■ The extinguisher is fully charged and operational.
● Annually Inspection
○ Annual fire extinguisher maintenance inspections should be performed by
a professional fire protection company.
○ Once a fire extinguisher passes its annual maintenance, it is verified with
a dated inspection tag. That tag is good for one year from the date
indicated.
○ If the unit fails to pass the inspection, it must be repaired or replaced.
● Every 5, 6 or 12 Year Inspection
○ This internal maintenance also requires the services of a fire protection
company.
○ Internal maintenance testing involves discharging of the fire extinguisher
and a complete internal examination and recharging to insure all
components of the fire extinguisher are working correctly.
○ Extinguishers such as the dry chemical type requiring a 12 year hydrostatic
test also require a 6 year internal examination.
(22)

○ Pressurized water, carbon dioxide, and wet chemical extinguishers need to
be hydrostatically tested every 5 years.
Glossary
Understanding this glossary of essential oils is crucial. Each of these ingredients is what
sammysoap uses to produce its products. This extensive guide allows for a better
understanding of the properties of and benefits of each oil.
Abyssinian Oil
● Unique molecular structure not
found in any other naturally
occurring oils
● Light, easily sprayed; has
excellent cushioning feeling on
skin without greasiness; will not
clog pores
● Commonly used in mascara,
serums, facial oils and hair
treatments
● Highly moisturizing and
protecting
Organic Sweet Almond Oil
● Pressed from the ripe, shell-free
seeds of the almond tree
● Excellent lubricant; nourishes,
softens, moisturizes; known to
benefit dry, sensitive skin, and
suitable for all skin types; easily
absorbed, will not block pores;
commonly used in baby skincare
products; retains glow
● Used for all sorts of skin
conditions, benefits
inflammation, irritation, aging
skin, impurities, dead skin cells,
acne, chapped skin and lips, body
rashes, dark circles, and crow's
feet
● One of the most versatile,
multipurpose skin care oils
available; commonly used as a
massage and face-care oil;
considered a medium-light oil;
composed of olein, linoleic acid,
and glucosides; rich in protein,
minerals, and vitamins A, B, and
E, which are great for skin health
● True sweet almond oil is
unscented—"sweet" refers to the
type of almond oil rather than a
scent
Essential Oil of Wildcrafted Anise Seed
● Used for its powerful licorice
aroma, which is a warm, sweet,
licorice scent, like Italian
Christmas cookies
● Used to sweeten breath
● Carminative, stomachic,
stimulant and diuretic.
(23)

● In the East it is used to combat
colic and rheumatism
Avocado Oil
● Loaded with healthy fats, fibers,
minerals, and nutrients
● Benefits blood pressure,
cardiovascular system, cancer
and cancer treatments like
chemotherapy, diabetes,
inflammation, eye health and
conditions like cataracts and
macular degeneration
● Antioxidant
● Used in weight loss programs and
to increase metabolic health
● Benefits arthritis and
osteoarthritis
Organic Babassu Oil
● Emollient reputed to benefit both
dry and oily skin and known
worldwide for its healing
properties
● Easily absorbed; moisturizes
without leaving oily sheen; forms
a protective, soothing coat; draws
heat from skin
● Traditionally used for dry, itchy
skin, inflamed skin, and eczema
● High content of lauric and
myristic acids; contains 70%
lipids
Essential Oil of Balsam Oil
● Elevating; smells like Christmas
● Thought to have grounding effect
on mind and emotions
● Soothes nervous system, benefits
entire respiratory system, and
sometimes used to help
bronchitis, asthma, stomach
cramping, and is antispasmodic.
Essential Oil of Basil
● In Greek, basil means "royal
remedy" or "king"
● In the 16th century, powdered
basil was used to treat migraines
and chest infections
● Ancient Egyptians believed basil
opened the gates of heaven; the
Eastern Orthodox Church used
basil in the making of holy water;
and Hindus use basil sprigs in
death and dying ceremonies
● Benefits include compassion,
faith, and clarity
● Commonly used to soothe, uplift,
repel insects, battle fatigue,
anxiety, depression, colds, flu,
hay fever, asthma, bronchitis,
muscle aches, insect bites, and
stings
Essential Oil of Bay
● In Greek, basil means "royal
remedy" or "king"
● In the 16th century, powdered
basil was used to treat migraines
and chest infections
● Ancient Egyptians believed basil
opened the gates of heaven; the
Eastern Orthodox Church used
(24)

basil in the making of holy water;
and Hindus use basil sprigs in
death and dying ceremonies
● Benefits include compassion,
faith, and clarity
● Commonly used to soothe, uplift,
repel insects, battle fatigue,
anxiety, depression, colds, flu,
hay fever, asthma, bronchitis,
muscle aches, insect bites, and
stings
Essential Oil of Bergamot
● Trendy in Napoleonic times as a
cologne and perfume, it’s still a
common ingredient in such
products today
● Thought to fight acne, skin
infections, cold sores and
psoriasis
● Soothes nerves
● Treats intestinal parasites and
gallstones
Essential Oil of Bitter Almond
● Though the sweet almond oil
used as an emollient is filled with
skin-healthy attributes, essential
oil of bitter almond is used only
for scent
● The almonds we eat come from
the same white-flowering tree
that gives us sweet almond oil,
but bitter almonds are slightly
broader and shorter, come from a
different tree, and contain only
about 50% of the carrier/fixed oil
found in sweet almonds
● Contains no aromatherapeutic
value beyond its wonderful scent,
which keeps it ever popular,
especially since sweet almond oil
is unscented
Wildcrafted Essential Oil of Sweet Birch
● Also known as wintergreen
● Supports the muscular and joint
systems of the body, benefits
inflammation, rheumatism,
hypertension, muscle aches and
strains, edema
● Frequently used in massage
therapy
● Benefits oily skin conditions
● Stimulating aroma promotes
feelings of strength, warmth, and
vitality
● Benefits discovery of inner
support and strength, rooting
into own center, and increases
ability to seek, find, and receive
new ways of support, helps break
generational patterns, brings
healing to relationships, and
assists in overcoming feelings of
non-support, aloneness, and
rejection
● Benefits circulatory system and
respiratory function
● Tree harvesting is required which
is very expensive when done
sustainably, so it's a rare and
hard oil to produce and source
(an oil of superior
aromatherapeutic quality). There
(25)

are a lot of counterfeit, diluted or
otherwise false offerings available
● Contains a natural form of
methyl salicylate, a compound
known for soothing achy muscles
and joints
● Widely popular as a joint ache
medication, and some say over
prescribed. Can be extremely
toxic if ingested, and even fatal, if
used improperly. For safe results,
always use with professional
oversight for every topical
medication of essential oil, and
remember to consider cumulative
exposure
Essential Oil of Black Pepper
● Benefits sluggish, dull skin, and
balances oily skin conditions
● Pepper is one of the oldest known
spices and was used in India
4000 years ago
● Attila the Hun is said to have
demanded a ransom of 3,000
pounds of black peppercorns for
the city of Rome
● Used on chilblains, a painful,
itching swelling on the skin,
typically on a hand or foot, and
caused by poor circulation in the
skin when exposed to cold
● Considered immune and
digestive systems booster,
stimulates a poor appetite
● Benefits aches, pains, neuralgia,
circulation, muscle tone,
rheumatic pain, stiffness, sprains,
bruising, diarrhea, flatulence,
constipation, heartburn, nausea,
colds, flu, and viruses
● Benefits poor concentration and
an apprehensive state of mind
Essential Oil of Wildcrafted Calendula
● Extremely gentle—no known
contraindications
● Extracted from the calendula
flower, commonly known as
marigold
● Native to Mediterranean
countries, it has been used since
ancient times in topical
ointments and washes for
wounds and ulcers
● Reputed to benefit skin
conditions, inflammation,
chronic skin ulcers and lesions,
burns, cuts, eczema, insect bites,
and rashes
Essential Oil of Caraway
● Antiseptic and disinfectant;
benefits external infections and
wounds and inhibits growth of
bacteria and fungi
● Benefits the colon, urinary tract,
digestion, respiration, intestinal
worms, cardiac health, heart rate,
hardening of the arteries, veins,
blood pressure and cholesterol
levels
● Antispasmodic
(26)

● May provide some relief from
effects of dangerous coughs
Essential Oil of Cassia
● Astringent that benefits gums,
hair roots, and muscle tone;
known as beneficial for the
nervous system, brain function
and alertness
● Properties thought to benefit
depression, nausea, and
vomiting; may induce a
refreshing feeling after nausea
● Antiviral; helps cough, cold,
influenza, and other viral
diseases; sometimes used in
treatment of diarrhea, menstrual
cramps, bloating, headache,
fever, arthritis, rheumatism, and
microbial growth and infections
in the urethra, colon, kidneys and
urinary tract; provides relief from
joint pain
● Promotes blood and oxygen
circulation, stimulation of other
bodily functions, metabolism,
secretions and discharges
Essential Oil of Catnip
● Extremely gentle—no known
contraindications
● Extracted from the calendula
flower, commonly known as
marigold
● Native to Mediterranean
countries, it has been used since
ancient times in topical
ointments and washes for
wounds and ulcers
● Reputed to benefit skin
conditions, inflammation,
chronic skin ulcers and lesions,
burns, cuts, eczema, insect bites,
and rashes
Essential Oil of Cedarwood
● Properties thought to help acne,
oily skin, greasy hair, eczema,
psoriasis, dandruff, nervous
tension, stress-related disorders,
hemorrhoids, congestions,
coughs, sinusitis, arthritis, and
rheumatism
● Repels moths and bugs
Essential Oil of Organic Roman
Chamomile
● Benefits skin conditions like
acne, allergies, boils, burns, cuts,
chilblains, dermatitis, eczema,
hair care, inflammations, insect
bites, rashes, sensitive skin, and
wounds
● Benefits muscles and joints,
arthritis, inflamed joints,
muscular pain, neuralgia,
rheumatism, and sprains
● Used for menopausal problems,
colic, indigestion, nausea,
earaches, teething pain, and
toothache
● Benefits nervous system,
headache, insomnia, nervous
(27)

tension, migraine and
stress-related complaints
Essential Oil of Clove
● Popular alternative to standard
Western allopathic medicine for a
variety of problems, including
mouth and tooth pain
● Thought to be an aphrodisiac that
stimulates the mind and retrieves
buried memories
● Analgesic, anti-fungal, antiseptic,
antioxidant, strong radical
scavenging ability and
anti-parasite
● General tonic and stimulant
benefiting tension, acne, muscle
spasms, infection, thyroid
regulation and memory
Essential Oil of Cinnamon Bark
● Traditionally used in treatment of
lice, scabies, foot fungus,
toothache, and dry heaves;
stimulates circulation; warming
● Aphrodisiac; benefits impotence
● Known properties help vaginitis
and candida
Essential Oil of Citronella
● Known skin tonic, astringent,
natural deodorant, insecticide,
diuretic, and stimulant
● Antibacterial, analgesic,
anti-fungal, antiseptic,
antispasmodic, and diaphoretic
● Widely known insect repellant
Essential Oil of Organic Cocoa
● Rich in amino acids, nutrients
and vitamins
● Antibacterial, anti-aging and
aphrodisiac
● Relaxes muscles and said to
reduce anxiety
● May elevate feelings of
contentment and clarity
Organic Whole Kernel Virgin Coconut
Oil
● Used as sunscreen by indigenous
Pacific Islanders for thousands of
years
● Works against the sun’s UV rays
but doesn’t block completely like
toxic sunscreens proven to be
carcinogenic and
hormone-disruptive; allows UVB
rays to produce vitamin D, an
important cancer and cognitive
protectant
● Benefits dryness and flaking in
the hair and scalp, damaged
tissues, infections, digestion,
bone health, and the immune
system
● Rich in lauric acid that helps
maintain blood sugar and
cholesterol
● Reported to treat yeast that can
lead to infections and candida
(28)

Essential Oil of Organic Coffee
● Benefits acne, psoriasis, eczema,
cellulite, and bug bites and stings
● Detoxifies and uplifts
● Thought to benefit depression,
nausea and respiratory problems
Essential Oil of Cornmint
● Used for hundreds of years for its
remarkable medicinal properties
● Refreshing, antiseptic,
anti-fungal, antimicrobial,
antispasmodic, and astringent
● Benefits infection, acne, insect
bites, nipple cracks and pain that
may accompany breastfeeding,
congestion of nose, throat,
bronchi, or lungs, asthma, and
the common cold
● Promotes cooling that may
relieve irritating sensations
causing scratching and reduce
swelling; helps the inflammation
and temperature rise associated
with headaches
● Energizing, natural stimulant
thought to promote brain
function and memory retention,
recharges your batteries, and
helps sluggishness, anxiety,
depression, exhaustion, and
mental alertness
● Promotes the activation of
salivary glands which stimulate
digestive enzymes and supports
weight loss and healthy digestion;
palate-cleanser; traditionally
used to help indigestion,
inflammation, nausea, and
motion sickness
Essential Oil of Coriander
● Thought to have been cultivated
by Egyptians for use in perfumes
thousands of years ago
● Benefits inflammation,
rheumatism, arthritis, headaches,
and oily skin, eases gas and
digestion, and may stimulate the
body
● Sedative
Organic Cumin Oil Black
● Strong anti-inflammatory,
thought to benefit skin disorders,
pain, inflammation, allergies,
encephalomyelitis, colitis,
peritonitis, edema, arthritis,
cystic fibrosis and cancer
● May promote the production of
bone marrow
● Contains natural interferon,
immune cells, and high levels of
thymoquinone, an excellent
antioxidant that enhances the
oxidant scavenger system and
creates a detoxifying effect
● Antimicrobial, anti-tumor
properties, and anti-diabetic;
thought to lower blood sugar,
regulate immune system, and
support T-cell and natural killer
cell-mediated immune activity
● Benefits blood pressure, the
lungs, liver, kidneys, digestive
system, fluid retention, appetite,
(29)

urination, gas, diarrhea, muscle
spasms, bones, seizures, eyes and
healthy indigestion; used as a
poultice and suppository
Essential Oil of Eucalyptus
● Benefits burns, blisters, cuts,
wounds, insect bites
● Repels lice and insects
● Known properties thought to be
beneficial in treatment of cystitis,
fever, colds, flu, headache,
muscle aches, pains, sprains,
rheumatoid arthritis, neuralgia,
herpes, vaginitis, chicken pox,
epidemics, measles, asthma,
bronchitis, catarrh, coughs,
sinusitis, and throat infections
● Antibacterial, anti-viral
expectorant, purifies, promotes
good circulation and respiratory
health
● Thought to heal room of negative
conflict
Essential Oil of Lemon Eucalyptus
● Recommended by the Centers for
Disease Control for protection
against mosquitoes that may
carry the West Nile Virus; one of
the most effective plant-based
insect repellents known to repel
mosquitoes, biting flies, and deer
ticks
● Antiseptic; used to kill fungus
and nail fungus; benefits muscle
spasms, osteoarthritis, and joint
pain
● Commonly used ingredient in
products like cough lozenges,
ointments, chest rubs, and
inhalants for relief of cold and flu
symptom
Essential Oil of Frankincense
● Traditionally used as an
expectorant and to benefit
immune system conditions,
depression, acne, boils, bronchial
problems and asthma
● Elevates and soothes mind and
emotions in meditation practices;
thought to awaken higher
consciousness and spiritual
healing
Essential Oil of Geranium
● Analgesic, antibacterial,
anti-inflammatory, antiseptic and
astringent
● Regenerative; benefits scars
● Natural deodorant, diuretic,
anti-diabetic and natural
insecticide
● Thought to be an antidepressant
and sedative
Essential Oil of Organic Ginger
● Traditionally considered a tonic,
astringent, carminative,
analgesic, antibacterial,
anticoagulant,
(30)

anti-inflammatory, antioxidant,
antiseptic, and antispasmodic
● Thought to be an aphrodisiac
● Cephalic, diaphoretic, digestive,
diuretic, expectorant, febrifuge,
laxative, and stimulant
Organic Goldenseal
● Native Americans used
goldenseal for inflammatory
internal conditions such as
respiratory, digestive, and
genito-urinary tract
inflammation induced by allergy
or infection
● Herbal antibiotic and
immune-system enhancer
● Said to benefit whooping cough,
diarrhea, liver disease, fever, sour
stomach, flatulence, pneumonia,
and earache; used as a wash for
sore eyes
Essential Oil of Pink Grapefruit
● Astringent, facial toner;
lymphatic stimulant
● Restorative; thought to induce
euphoria
● Properties known to benefit
obesity, water retention, cellulite,
the gallbladder, and digestion
Hemp Seed Oil
● Considered one of the most
nutritional oils available; absorbs
well into skin
● Benefits eczema, acne, psoriasis,
premature aging, skin elasticity,
and hair manageability and
shine; super hydrating and
anti-inflammatory
● Healthy skin contains natural
lipids called ceramides which
keep the skin moisturized;
insufficient ceramide levels cause
dryness and irritation, rendering
skin more malleable to
environmental damage and
aging. Hemp seed oil is 80%
essential fatty acids, higher than
any other plant on Earth, and the
ratio of Omega 6 to Omega 3 so
closely matches skin lipids that
hemp actually penetrates the
cells and lubricates the surface
between them. No other oil can
do this.
● Exceptionally rich in amino acids
and proteins, Omega 3, 6, and 9,
and vitamins A, C, E, and D;
contains less than 10% saturated
fats, 70-80% polyunsaturated
fatty acids, and high levels of
chlorophyll
● Provides the body with complete
protein and nutrition with all
essential amino acids necessary
for health and wellness; does not
contain
Delta-9-Tetrahydromcannabinol
(THC)
Essential Oil of Katrafay
● Fortifying and soothing
(31)

● Anti-inflammatory
● Benefits mental fatigue,
headache, sciatica, and muscle
pain
● Traditionally used in Madagascar
after childbirth
● Exceptionally high percentage of
sesquiterpenes (about 67.5%)
which are molecules that readily
cross the blood/brain barrier,
bringing increased amounts of
oxygen and healing properties to
the central nervous system
● Benefits quality of the eye's
corneal layer encourages skin's
natural hydration mechanisms
● Used commonly as a fragrance
fixative
Essential Oil of Laurel Leaf
● Laurel leaves were used to
fashion the laurel wreath in
ancient Greece, a symbol of
status, and later a Roman symbol
of victory
● Benefits colds, virus infections,
mouth ulcers, the respiratory
system, muscle aches and pains,
arthritis, insect repellent, and
sinus headache
● Said to be stimulating and
uplifting
Essential Oil of Wildcrafted Jasmine
● Benefits dry, irritated, sensitive
skin
● Benefits: analgesic,
anti-inflammatory, circulatory,
muscles and joints, muscular
spasm, sprains, laryngitis, cough,
hoarseness, expectorant, tonic,
headache, depression, nervous
exhaustion, and stress related
conditions
● Brings joy, euphoria, decreases
apathy and balances women's
hormones
● Aphrodisiac, benefits menstrual
problems, frigidity, prostate,
impotence, labor pain and
uterine disorders
● Favorite of Cleopatra and Louis
XVI
● It takes approximately 2,000
pounds of jasmine flowers to
produce 1 pound of oil
● Not recommended while
pregnant, avoid before 8th
month.
Jojoba Oil
● Known by Native Americans as
“liquid gold from the desert”
● Fatty acid profile almost identical
to human skin
● Number one blending oil; easily
absorbed, provides an excellent
delivery system for essential oils
that are then more easily
absorbed and made readily
available for their therapeutic
effects on the mind, body, and
soul
● Rich in vitamin E—an
anti-inflammatory antioxidant
(32)

● Often used to create a barrier that
protects skin against the
elements and to treat imbalances
in the skin, like psoriasis or
eczema
Essential Oil of Juniper Berry
● Tonic for the entire system
● Commonly used to tone skin and
benefit acne, dermatitis,
cellulitis, wounds, hair loss,
eczema and oily complexions
● Traditionally used to boost
immunity and help fight colds,
flu, arthritis, rheumatism, kidney
stones, gout, genital warts, itchy
vulva and jock itch
● Thought to reduce anxiety,
nervous tension and
stress-induced ailments
● Benefits sufferers of obesity,
hemorrhoids, amenorrhea,
cystitis, dysmenorrhea and
leucorrhea, a diuretic
● Guards against negative danger
Essential Oil of Lavandin
● Powerful tonic for the entire
system
● Calming sedative, muscle
relaxant, and anti-inflammatory
● Thought to contain properties
beneficial to insomnia, acne,
insect bites, stings, ringworm,
headache, depression, symptoms
of PMS, asthma, and irritated
skin such as dermatitis, eczema,
psoriasis, and dandruff
● Traditionally used in treatment of
bronchitis, and to alleviate
hiccups
Essential Oil of Lavender
● Powerful tonic for the entire
system
● Thought to contain properties
beneficial to insomnia,
depression, headache, symptoms
of PMS, acne, dermatitis, eczema,
psoriasis, dandruff, insect bites
and stings and ringworm
● Sedative, muscle relaxant and
anti-inflammatory
● Thought to benefit hiccups,
asthma and bronchitis
Essential Oil of Lemon
● Promotes cell regeneration that
may benefit fingernails, wrinkles,
blemishes, chapped skin,
cellulite, scar tissue, stretch
marks, corns, and warts
● Antibacterial, antihistamine,
anti-inflammatory,
antispasmodic, and antiviral
● Promotes a good appetite,
circulation, and kidney and liver
health
● Properties thought to help
nausea, colds, sore throats, cold
sores, constipation, obesity, and
symptoms of PMS
● Sedative
(33)

Essential Oil of Lemon Verbena
● Anti-inflammation and sedative;
benefits fever, stress, nervous
fatigue and insomnia
● Beneficial hormone-like action
on the thyroid and pancreas
● Thought to heighten spiritual
connection
Essential Oil of Lemongrass
● Recommended by the Centers for
Disease Control for protection
against mosquitoes that may
carry the West Nile Virus; one of
the most effective plant-based
insect repellents known to repel
mosquitoes, biting flies, and deer
ticks
● Antiseptic; used to kill fungus
and nail fungus; benefits muscle
spasms, osteoarthritis, and joint
pain
● Commonly used ingredient in
products like cough lozenges,
ointments, chest rubs, and
inhalants for relief of cold and flu
symptoms
Essential Oil of May Chang
● Antiseptic, deodorant,
disinfectant, and insect repellent
● Properties thought to treat acne,
dermatitis, greasy skin, spots,
excessive perspiration, flatulence,
and indigestion
Essential Oil of Myrrh
● Famous for its purification
characteristics
● Ancient Greek soldiers carried
myrrh into battle for its psychic
protection and first aid use; other
ancient peoples used it in
religious and death ceremonies
● Cools the skin, reduces wrinkles,
and used as a salve for wounds
and cuts; a favorite ingredient in
the treatment of athlete’s foot,
ringworm, eczema, and chapped,
cracked and mature skin
● Astringent, anti-inflammatory,
antifungal, and antiviral;
expectorant; hormone-like;
benefits wasting diseases
● Regulates all secretions of the
body, promotes menstruation,
moderates the thyroid, and has
been the subject of recent
research on leukemia and
blood-cholesterol levels
● Calms sexual excitement
● Used as a mouthwash and on
ulcerated throats and mouth
sores
● Activates upper chakras, calms
fear of the future, and expands
awareness and past-life
memories
Essential Oil of Nutmeg
● Strong psycho and digestive
stimulant; alleviates mental
fatigue
(34)

● Circulatory sedative, analgesic for
pain, and neurotonic
● Benefits bacterial infections, sore
joints, arthritis, gout, asthma,
muscular aches, pains,
circulation and rheumatism
● Said to help indigestion, nausea
and flatulence
● Thought to benefit frigidity,
impotence, neuralgia and
nervous fatigue
Essential Oil of Lime
● Traditionally used in the
treatment of acne, oily skin,
warts, herpes, nails, infection,
varicose veins, boils, corns, cuts,
bites, nosebleeds, obesity,
anemia, colds, flu, arthritis,
rheumatic diseases, circulation,
asthma, throat infections, and
bronchitis, and used to boost the
immune system
● Cleanses; thought to renew the
spirit and mind
Neem Oil
● Used for thousands of years as a
medicinal plant
● Called "Queen of the Skin," "A
Tree for Solving Global
Problems," and "The Village
Pharmacy" for its ability to
support so many organs and
organ systems of the body
● Rich in liminoids, compounds,
and vitamin E; used for acne,
eczema, psoriasis, chicken pox,
burns, and wrinkles
● Supports the outer skin by
supporting the inner skin—the
skin lining the intestinal wall,
allowing healthy proliferation of
good gut microbes; may benefit
digestion, intestinal
environments, and intestinal
flora
● Benefits the health of white blood
cells, which have a healing,
protective function in support of
a healthy lymph system, where
researchers believe 80% of the
body’s immune system works
● Antibacterial, antiseptic,
antiviral, cooling, and
anti-parasitic
● A natural insect repellent used
extensively in animal care and as
an herbal, organic agricultural
spray; called the "wonder spray"
of organic gardeners; nontoxic to
humans and rarely harmful to
beneficial insects
Essential Oil of Oakmoss Organic
● Anti-inflammatory; benefits
swelling
● Antiseptic and antibacterial;
prevents infections in open cuts
and wounds
● Expectorant; benefits coughs,
decongests mucus in respiratory
tract
(35)

● Restorative qualities make it a
popular anti-aging agent
Extra Virgin Cold Processed Unrefined
Organic Olive Oil
● Skin softening and nourishing
● Used extensively for its soothing
properties from ancient times to
the present.
● Rich and characteristic scent with
a deep olive green color
● Therapeutic extra virgin olive oil
is trusted and used by elite spas,
certified massage therapists, skin
care and cosmetic companies,
industry formulators, accredited
health professionals, wellness
centers, and yoga studios
worldwide
Essential Oil of Bitter Orange
● High in vitamin C
● Mildly sedative; soothes and
uplifts
● Antibacterial, antiseptic,
astringent, and
anti-inflammatory
● Benefits dull, oily, congested, and
acne-prone skin, as well as fungal
skin infections like ringworm,
jock itch, and athlete's foot
● May aid the digestive system,
constipation, diarrhea, flatulence,
stomach cramps, stress, anxiety,
muscle spasms, and insomnia
Essential Oil of Sweet Orange
● Promotes revitalization of dull
skin; helps treat fine lines and
wrinkles
● Antiseptic and disinfectant;
beneficial to colds, flu,
constipation, kidney and
gallbladder problems, digestion,
gas, obesity, and water retention
● Calming, nerve sedative; thought
to help in treatment of
depression, nervous tension,
stress, emotional worry, and
insomnia
● Energizing; promotes courage
Essential Oil of Patchouli
growth of new cells,
inflammation, cuts, wounds,
scars, oily hair and skin, sexual
problems, including impotency,
loss of libido, erectile
dysfunctions, frigidity, and sexual
anxiety
● Known diuretic, astringent,
natural deodorant, fungicide,
insecticide, aphrodisiac,
antidepressant, and sedative
● Distinctive earthy, spicy, musky
aroma popular in cologne and
aromatherapy
Essential Oil of Peppermint
● Peppermint is a hybrid plant—a
cross between spearmint and
watermint
(36)

● Used in Egypt thousands of years
ago as a digestive aid; commonly
used for stomach problems, and
flatulence
● Analgesic, antiseptic,
antibacterial, anti-inflammatory,
antifungal, antimicrobial,
astringent, antispasmodic;
known vasoconstrictor,
expectorant, stimulant, and
sedative
● Traditionally used to soothe and
cool skin irritations
● Air freshener
● Natural insecticide
Essential Oil of Petitgrain
● Tones skin and benefits acne,
greasy skin and excessive
perspiration
● Antiseptic and antispasmodic
● Deodorizes and benefits stomach
ache, stress, nervous exhaustion
and insomnia
Evening Primrose Oil
● Called “the most sensational
preventive discovery since
vitamin C”; contains GLA and
vitamin E
● Dilutes sebum, reducing risk of
clogged pores and development
of lesions, and controlling cells’
use of nutrients
● Produces prostaglandins, which
stimulate the contraction of
blood vessels; benefits eczema,
psoriasis, acne, rosacea, and
inflammation
● Contains the pain-relieving
compound phenylalanine;
increasingly used to treat chronic
headaches; contains fatty acids
benefiting pain conditions caused
by low levels of fatty acids
● Benefits diabetes-associated
nerve damage, Raynaud’s
syndrome, multiple sclerosis,
movement disorders, leg pain
due to blocked blood vessels,
joint pain, rheumatoid arthritis,
breast pain, hot flashes, and
other symptoms of menopause
and PMS
● Also thought to aid weight
control and help fight
hyperactivity in children,
alcoholism, schizophrenia,
chronic fatigue, asthma, ADHA,
heart disease, bone loss,
osteoporosis, Alzheimer’s
disease, and other problems
associated with aging
● Benefits said to be anti-cancer
Essential Oil of Organic Bulgarian Rose
● Historically used for its exalted,
signature scent
● Benefits that are analgesic,
antibacterial, antifungal,
antimicrobial, antiseptic, and
antiviral
● An aphrodisiac and sedative, said
to promote spiritual love
(37)

● Acts as an astringent, benefits
that are disinfecting, deodorizing,
diuretic, and hepatic
Organic Ground Rosemary Leaves and
Essential Oil of Rosemary
● Thought to help fight lung
congestion, bronchitis, asthmatic
bronchitis, dry skin, cystitis, ear
infection, and cramps
● Commonly used in aromatherapy
and massage to aid memory and
mental and chronic fatigue
Essential Oil of Wildcrafted Rosewood
● Especially beneficial for babies
and the elderly
● Anti-infectious, anti-bacterial
and antifungal; cell stimulant and
tissue regenerator
● Traditionally used in the
treatment of acne, dermatitis,
scars, wounds, wrinkles and
general skin care, great for
sensitive, dry, dull and
combination skin
● Thought to help nervous system
problems, frigidity, headaches,
nervous tension, stress-related
conditions, immune system
conditions, nausea, colds, coughs,
fever and infections
● Stimulates the immune system;
stabilizes and balances the
central nervous system
● Uplifts, enlightens and calms
during meditation; used to
benefit low energy and jet lag
● Aphrodisiac; treats vaginal
candida; may aid sufferers of
sexual abuse
Essential Oil of Organic Sage
● Anti-inflammatory, antiseptic,
and insecticidal
● Benefits acne, oily skin and hair,
fine lines, inflamed conditions,
cellulite, aches, and pains
● Antibacterial; especially helpful
for staph
● Antifungal; may help strep,
pseudomonas, candida, and
herpes
● Increases circulation; nerve and
adrenal stimulant
Essential Oil of Clary Sage
● Rich in antioxidants
● Soothes dry, itchy scalp, benefits
dandruff, and eliminates buildup
from hair and scalp
● Mix with apple cider vinegar to
balance pH and eliminate styling
product residue
● Anti-inflammatory, antibacterial,
antiseptic, and antifungal
● Benefits acne, oily skin and hair,
fine lines, cellulite, aches, pains,
staph, strep, pseudomonas,
candida, and herpes
● Nerve and adrenal stimulant;
may increase circulation
● Insecticidal
(38)

Essential Oil of Organic Sandalwood
● Australian Sandalwood trees are
abundant and in no way
endangered like the East Indian
Sandalwood
● Benefits acne; decongestant for
the lymph and venous system;
heart tonic, may benefit cardiac
fatigue; helps bladder, strep and
staph infections
● Aphrodisiac; said to help
impotence and venereal diseases,
especially gonorrhea
● Sedative; may fight depression
● Good for meditation, said to open
third eye
Safflower Oil
● Rich in vitamins, proteins,
minerals, and fatty acids that
moisturize, soothe, and smooth
skin
elasticity, acne, inflammation,
impurities, toxins, and cellulite
● Rich in iodine; benefits iodine
deficiency, and hair growth
Essential Oil of Sassafras
● Anti-aging; used to rejuvenate
skin, prevent wrinkles and scars,
and treat acne
● Anti-inflammatory; thought to
strengthen the immune system,
balance insulin, help obesity,
high cholesterol, nervous system
disorders, and heart disease, and
stabilize sugar, helping type-2
diabetes
Essential Oil of Spearmint
● Used since ancient times for
digestive conditions, headaches,
and scabs; benefits nausea,
menstrual problems, and
metabolism, to burn fats and
toxins
● Anti-cancer, sometimes applied
to tumors, dry skin, and eczema;
repels insects and rodents;
formerly used for strewing
(thrown about)
● Benefits hepatitis, sore gums, gall
bladder, kidney stones, and
intestinal spasms; relaxes
stomach muscles
● Thought to help stress and
anxiety, opens and releases
emotional blocks, assists in
overcoming negative emotions,
balances, and helps people
establish safe boundaries and feel
protected
Organic Oil of Tangerine
● Antimicrobial, antiseptic skin
tonic
● Benefits digestive problems, gas,
and colic; diuretic and
antispasmodic
● Said to be hypnotic
(39)

Organic Oil of Tea Tree Oil
● Introduced to Captain Cook by
the Gweagal tribe of Indigenous
Australians in the area now
known as Sydney
● Benefits dandruff and a wide
variety of skin infections, acne,
athlete’s foot, herpes, chicken
pox, warts, age spots, tick bites,
and lice
● 5% tea tree oil shown to be as
effective as 5% benzoyl peroxide
for treating acne
● 10% tea tree oil two times daily
for six months cured fungal
toenail infection in 18% of people
who tried it
● Powerful antiseptic properties;
immune stimulant,
anti-infectious, anti-parasite, and
antimicrobial; helps colds and
flu, and penetrates pus
● Helps protect against radiation,
benefits blisters, burns, cold
sores, dental abscesses, candida,
and roundworms, and acts as
anesthetic after shock
● Beneficial to digestive system,
ear, nose, and throat conditions,
and asthma, bronchitis, catarrh,
coughs, sinusitis, tuberculosis,
and whooping cough
● Widely used in mouthwash
● Thought to alleviate genital
infections in men and women
Organic Oil of Thyme
● Recorded in one of the oldest
Egyptian medical texts circa 1550
BC
● Used traditionally as a natural
skin conditioner, benefits aged
skin, oily skin, breakouts, and
scars
● Natural antibiotic; benefits
respiratory problems like colds,
gout, arthritis, wounds, bites,
sores, athlete’s foot, menstrual
problems, nausea, water
retention, fatigue, hangovers, and
hair loss
● Contains properties that
naturally repel insects and
parasites like mosquitoes, fleas,
lice, and moths
● Benefits mind, memory,
concentration, and nerves;
thought to work against
depression
Essential Oil of Vetiver
● The “Vetiver System” is an
ecological solution for erosion
control in over 100 island
countries; growing vetiver is good
for the environment
● It’s the primary ingredient in
36% of high-end perfumes in the
western world, including Chanel
No. 5 and Opium
● Promotes cell regeneration,
oxygenation and soft skin
● Properties benefit circulation, red
blood cells, skin hydration, the
(40)

detoxification of connective
tissue, and the epidermis through
capillary stimulation
● Antispasmodic, pancreas
stimulant and used to ease off
tranquilizers
● Used to help acne, pains, sprains,
stiffness, cuts, irritated wounds,
impotence, frigidity, postpartum
depression, insomnia, physical
and mental exhaustion,
depression, arthritis, depressed
immune systems and liver
congestion
● Thought to promote a balanced
central nervous system, ground
to earth, stimulate vitality, clean
aura and strengthen auric shield
Essential Oil of Ylang Ylang
● Exotic, almost narcotic; thought
to be an aphrodisiac
● Widely used in perfumery,
important notes in Chanel No. 5,
Carnation, and Lily of the Valley
● Antibacterial, antifungal,
anti-inflammatory, antiseptic,
disinfectant, and expectorant
● Benefits cell proliferation and
facial muscles and adds shine to
hair
● Mentally uplifting; thought to be
mildly sedative and decrease
stress and anxiety
● Benefits blood pressure,
heartbeat, hyperactivity, and
impotence
Employee Relations
sammysoap is an equal opportunity employer that provides some benefits for its
employees including:
● Sick Leave
● Holidays
● Vacation
● Offers competitive pay for the intellectually disabled
The shop is open:
Sundays: 11am-4pm, Monday-Tuesday: 10am-5pm, Wednesday-Saturday
10am-8pm
(41)

Tours are on a scheduling basis and can happen any day of the week.
Links
● About Us: https://sammysoap.com/pages/our-story
● Privacy: https://sammysoap.com/pages/privacy-statement
● Sustainability: https://sammysoap.com/pages/sustainability
● Ingredients: https://sammysoap.com/pages/bad-chemicals-in-skincare-products
● Safety: https://sammysoap.com/pages/essential-oil-safety
(42)

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