2 Gatewood | Irvine | CA | 92604 | USA
T: (949) 433-7838
www.EventsByAgora.com
CPT An Agora Group Company
Overview-July-2014
Clinical Patient
Transportation
CPT
Global patient transportation and
reimbursement
during clinical Trials
sdf
CPT is a specialized service provider of worldwide patient reimbursement and transportation. We
understand and are dedicated to meet your needs for visit adherence and patient retention.
Our company has been extremely successful in managing worldwide patient transportation for the
past 10 years by working closely with CROs, Pharmaceutical companies and clinical trial sites to
coordinate transportation during clinical trials.
Introducing CPT
SERVICES Patient Transportation
♦ Worldwide patient transportation
during clinical trials
♦ We secure and coordinate the
entire trip to and from the
patient's home to the clinical
trials' sites (including but not
limited to taxis, car rentals,
ambulances, hotels and flights)
♦ Fixed cost for the coordination of
transportation
♦ The transportation can be as
simple as a taxi ride or as
complex as an ambulance
picking up the patient, taking
them to the airport, booking a
hotel, reimbursing their dinner,
taking them to the site and
returning them to their
destination.
Billing
Each clinical trial transportation is
unique and has its own set of payment
guidelines.
♦ You will receive a detailed invoice with
copies of the bills (patient names
removed)
♦ We adhere to the guidelines of the
specific trial
Reimbursement
♦ Quick turnaround for patient’s
reimbursement
♦ International patients are reimbursed
in their local currency
♦ Advances for your patients who
cannot afford the trips
CPT works closely with CROs and
Pharmaceutical companies and clinical
trial sites’ guidelines to insure that
reimbursement is compliant.
2 Gatewood | Irvine | CA | 92604 | USA
T: (949) 433-7838
www.EventsByAgora.com
CPT An Agora Group Company
Overview-July-2014
Clinical Patient
Transportation
CPT
Clinical Trial Sites
CROs
Pharmaceutical
companies
Patient Payment
♦ We can handle all payments to
patients including any
participation fees
♦ All payments can be made
patient's local currency
Benefits
♦ Reliable transportation to and from the
clinical sites
♦ Centralized coordination of your
patient transportation
♦ Centralized, well documented
invoicing
♦ Monthly global reports including
transportation cost per site, location
and patient
♦ Increased study visit adherence &
patient retention due to reliable
transportation
♦ Options of 800 numbers per country
♦ Time savings for site coordinators
Appointment is
set by the site
coordinator or
patient. CPT is
contacted by
the patient or
site coordinator
by email or
phone. Site
number, date &
patient name are
provided.
CPT can
coordinate or
simply
reimburse
transportation
(air and ground
transfers,
hotels, car
rentals, parking
and
ambulances).
Call
(949) 433-7838
For a free quote
Invoices are sent
to the sponsor with
site coordinators
appointment date,
coded names and
receipts.
2 Gatewood | Irvine | CA | 92604 | USA
T: (949) 433-7838
www.EventsByAgora.com
CPT An Agora Group Company
Overview-July-2014
Clinical Patient
Transportation
CPT
Pricing Structure
Profiling costs ($100 per patient “one time fee”): Each patient is profiled where we determine all
information, First name, last name, address, phone number, caregivers, preferred communication
method etc. We provide them with a project number (this code is normally provided by yourself to carry
through the project). Ie His initials-project_number_site_number.
• This code is used for our billing (ie Invoice 1690-PJS-IT-Aug-20-2011).
• This is study 1690 – Patients initials - country – date of visit.
800 Numbers: North America $40 a month – Europe $100 a month + communication fees when
applicable.
Fees: Our fees vary from $50 to $200 based on the complexity of the transportation.
Flights: We always book flights at the lowest possible fare and are non-refundable with a change fee
in case of cancellation or changes.
Ground Transportation: Sedan, SUV and ambulances are available
Reimbursement and advances: Certain of our patients do not have funds to pay for gasoline or
hotels and we “front” them the money on a per diem basis or against receipts. However due to some
therapeutic conditions dealing with elder people we do not always request receipts.
Partner Fees “Europe”: Are pass through as all other fees such as hotel costs, flights, meals etc …
Cancellations: Typically we try and recuperate all the credits “vendor dependent” and apply to next
trip and do not apply a fee for cancellations.
Billing/payment terms: We bill you normally send you an invoice 1 to 10 days after visit with a 15 day
term. (Contracts will vary and deposits may be requested).
Deposit/Retainer: Based on the study size and number of cash-advances a retainer may be
requested.
Guidelines: We request guidelines to be provided to us in regards to costs, however fluctuations in
prices are seasonal and based on our timeline to book tickets.
We will closely monitor costs and call you for approval in the event pricing is considerably higher than
the norm

CPT-Overview-2014

  • 1.
    2 Gatewood |Irvine | CA | 92604 | USA T: (949) 433-7838 www.EventsByAgora.com CPT An Agora Group Company Overview-July-2014 Clinical Patient Transportation CPT Global patient transportation and reimbursement during clinical Trials sdf CPT is a specialized service provider of worldwide patient reimbursement and transportation. We understand and are dedicated to meet your needs for visit adherence and patient retention. Our company has been extremely successful in managing worldwide patient transportation for the past 10 years by working closely with CROs, Pharmaceutical companies and clinical trial sites to coordinate transportation during clinical trials. Introducing CPT SERVICES Patient Transportation ♦ Worldwide patient transportation during clinical trials ♦ We secure and coordinate the entire trip to and from the patient's home to the clinical trials' sites (including but not limited to taxis, car rentals, ambulances, hotels and flights) ♦ Fixed cost for the coordination of transportation ♦ The transportation can be as simple as a taxi ride or as complex as an ambulance picking up the patient, taking them to the airport, booking a hotel, reimbursing their dinner, taking them to the site and returning them to their destination. Billing Each clinical trial transportation is unique and has its own set of payment guidelines. ♦ You will receive a detailed invoice with copies of the bills (patient names removed) ♦ We adhere to the guidelines of the specific trial Reimbursement ♦ Quick turnaround for patient’s reimbursement ♦ International patients are reimbursed in their local currency ♦ Advances for your patients who cannot afford the trips CPT works closely with CROs and Pharmaceutical companies and clinical trial sites’ guidelines to insure that reimbursement is compliant.
  • 2.
    2 Gatewood |Irvine | CA | 92604 | USA T: (949) 433-7838 www.EventsByAgora.com CPT An Agora Group Company Overview-July-2014 Clinical Patient Transportation CPT Clinical Trial Sites CROs Pharmaceutical companies Patient Payment ♦ We can handle all payments to patients including any participation fees ♦ All payments can be made patient's local currency Benefits ♦ Reliable transportation to and from the clinical sites ♦ Centralized coordination of your patient transportation ♦ Centralized, well documented invoicing ♦ Monthly global reports including transportation cost per site, location and patient ♦ Increased study visit adherence & patient retention due to reliable transportation ♦ Options of 800 numbers per country ♦ Time savings for site coordinators Appointment is set by the site coordinator or patient. CPT is contacted by the patient or site coordinator by email or phone. Site number, date & patient name are provided. CPT can coordinate or simply reimburse transportation (air and ground transfers, hotels, car rentals, parking and ambulances). Call (949) 433-7838 For a free quote Invoices are sent to the sponsor with site coordinators appointment date, coded names and receipts.
  • 3.
    2 Gatewood |Irvine | CA | 92604 | USA T: (949) 433-7838 www.EventsByAgora.com CPT An Agora Group Company Overview-July-2014 Clinical Patient Transportation CPT Pricing Structure Profiling costs ($100 per patient “one time fee”): Each patient is profiled where we determine all information, First name, last name, address, phone number, caregivers, preferred communication method etc. We provide them with a project number (this code is normally provided by yourself to carry through the project). Ie His initials-project_number_site_number. • This code is used for our billing (ie Invoice 1690-PJS-IT-Aug-20-2011). • This is study 1690 – Patients initials - country – date of visit. 800 Numbers: North America $40 a month – Europe $100 a month + communication fees when applicable. Fees: Our fees vary from $50 to $200 based on the complexity of the transportation. Flights: We always book flights at the lowest possible fare and are non-refundable with a change fee in case of cancellation or changes. Ground Transportation: Sedan, SUV and ambulances are available Reimbursement and advances: Certain of our patients do not have funds to pay for gasoline or hotels and we “front” them the money on a per diem basis or against receipts. However due to some therapeutic conditions dealing with elder people we do not always request receipts. Partner Fees “Europe”: Are pass through as all other fees such as hotel costs, flights, meals etc … Cancellations: Typically we try and recuperate all the credits “vendor dependent” and apply to next trip and do not apply a fee for cancellations. Billing/payment terms: We bill you normally send you an invoice 1 to 10 days after visit with a 15 day term. (Contracts will vary and deposits may be requested). Deposit/Retainer: Based on the study size and number of cash-advances a retainer may be requested. Guidelines: We request guidelines to be provided to us in regards to costs, however fluctuations in prices are seasonal and based on our timeline to book tickets. We will closely monitor costs and call you for approval in the event pricing is considerably higher than the norm