The applicant is applying for the Customer Assistant position at LIDL. She has three years of experience in a similar role and believes she has the required skills, including providing excellent customer service, empathy, communication abilities, problem solving, and remaining calm under pressure. She is available by phone to discuss her application further and hopes to hear back regarding an opportunity.

1. Dear Sir/Madame,
I would like to apply for the Customer Assistant position that you have advertised on the LIDL
website. I feel I have what it takes to fulfil the requirements of your position, as for the last three
years I have been working in a very similar role.
My knowledge of Customer Service enables me to provide the highest level of support and advice
to customers. I can empathise, understand and be patient with customers, but at the same time
be firm and business like when required. As a superb communicator I have a bubbly personality,
polite manner and professional tone of voice. In addition to this I am also a quick thinker who is
highly observant and who can remain composed when juggling several enquiries at once.
I listen more than I speak.
As you can see from my enclosed resume I have a track record of resolving customer disputes,
tackling problems methodically and remain calm under pressure.
I am available on my mobile to further discuss my application and eagerly look forward to hearing
from you in due course.
Yours Faithfully ,
Nafissa Traore