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RELIABLE
SECURE
SCALABLE
RESPONSIVE
www.mindSHIFT.com
®
SOCaicpa.org/soc
Fo
rm
erly SAS 70 Repo
rts
AICPASe
rvice Organization Contr
olReports
S E R V I C E O R G A N I Z AT I O N S
DELIVERING IT PEACE OF MINDSM
www.mindSHIFT.com 877-227-5054 info@mindSHIFT.com
Whether IT is Your Day Job or Not... mindSHIFT Can Help
For many organizations, managing IT is the black hole of the back office. It is a
drain on resources, money and, most of all, time — time you don’t have. Business
executives in these organizations are looking for a qualified partner to take IT off
of their hands.
Other organizations have the know-how to manage IT internally but lack the
resources, funds or time. Issues with performance, uptime and staying on
top of the IT infrastructure take all of their attention. IT Executives from these
organizations are looking to outsource key functions to a qualified partner so they
can focus on the business of IT.
mindSHIFT is one of the largest IT outsourcing and cloud services providers,
serving small and mid-size businesses for more than 10 years. While our size gives
you comfort that we’ll be here for the long haul, we also know that you demand
and deserve great service and responsive support. That’s why, with mindSHIFT,
you’ll get everything you need from an IT outsourcing and cloud services provider
at the right price.
Why mindSHIFT?
•	 We’re BIG ENOUGH to offer the facilities,
	 services and expertise you expect and
	 we’re SMALL ENOUGH to provide the
	 support and attention you demand.
•	 Ranked number one Managed
	 Service Provider in the United States
	 three years in a row by MSPmentor®
.
•	 ‘Grow As You Go’ IT outsourcing and
	 cloud services.
•	 We’re here for the long haul.
With mindSHIFT’s ‘Grow As You Go’
IT outsourcing and cloud services, you:
•	 Eliminate the hassle and cost
	 required to manage and maintain your
	 own equipment.
•	 Free up limited resources to focus on
	 other projects.
•	 Get the benefits of secure, enterprise-class
	 data centers for a fraction of the cost of an
	 on-premise solution.
What We Do
mindSHIFT offers a broad range of ‘Grow As You Go’ IT outsourcing and cloud
services. You can start by outsourcing what makes the most sense for your
organization and then grow with us as your needs grow. For example, we can
host email for you and provide other infrastructure services, such as backup,
recovery and archiving.
Some organizations use our data center services, while other companies use us
to host and manage their entire IT infrastructure—desktops, servers, networks
and security.
mindSHIFT can also bring you into the cloud at the speed that works for your
organization, meeting your business needs without the IT implementation
headaches and expense.
Delivering IT Peace of Mind
SM
mindSHIFT
IT Outsourcing
& Cloud Services
Cloud ServicesManaged IT Services
Data Center Services Professional Services
• Total IT Management
- Small and Mid-Size Businesses
- Law Firms
- Healthcare
- Associations/Nonprofits
- K-12 Education
- Financial Services
• cloudSHIFTSM
Server
• cloudSHIFTSM
Desktop
• cloudSHIFTSM
Applications
• cloudSHIFTSM
VoIP
• Managed Hosting
• Colocation
• Disaster Recovery
• Web Hosting
• IT Consulting for Law Firms
• Application Development
• Content Management Systems
• General IT Projects
• SharePoint Solutions
www.mindSHIFT.com 877-227-5054 info@mindSHIFT.com
What “Delivering IT Peace of Mind” Means to You:
	 Knowing that you are able to securely and quickly get to all of your applications, data and other resources you
	 need to work—whether working in the office, from your home or on the road.
	 Knowing that you can call our toll free number any time of the day or night and get assistance from one of our
	 customer care technicians.
	 Knowing that your services are delivered from secure enterprise-class data centers with 24/7/365 network
	 monitoring and management.
	 Knowing that we will proactively work to keep your systems healthy and respond quickly in the event a
	 problem arises.
	 Knowing that we will be there for you when you need us.
	 Knowing that you have a trusted IT partner for the long haul, enabling you to focus on managing and growing
	 your business.
DataCenters
Operations Center
CustomerCareCenter
or
ontheroad
www.mindSHIFT.com 877-227-5054 info@mindSHIFT.com
At the end of the day, we’re about
keeping you up and running,
providing you the personal attention
you deserve, and making sure you
have the right mix of services to meet
your organization’s needs—today and
in the future. Contact mindSHIFT to
learn how your organization can
benefit from our services and support.
www.mindSHIFT.com
Phone: 877-227-5054
Email: info@mindSHIFT.com
“Because they are immersed in technology every day, mindSHIFT is
better skilled in any one area than we could ever be. That, coupled
with the fact that their solution was less costly than continuing on
our own, made the decision to work with them easy. We can now
focus our energies on the strategic initiatives that will allow us to
advance the association and its advocacy goals. I had a vision for
IT for this organization. Now it is finally being realized.”
Doug Compton, Chief Information Officer
Pharmaceutical Research and Manufacturers of America (PhRMA)
“Partnering with mindSHIFT relieves us of the incredible burden of
managing our own technology. We don’t have to devote the time
or deal with the frustrations associated with software updates,
patches, configurations or troubleshooting. It allows us to do what
we want – practice law.”
Steven Rosenfeld, Managing Partner
Havkins Rosenfeld Ritzert & Varriale, LLP
“mindSHIFT allows our staff to focus on their job responsibilities,
not computer issues. If problems occur, mindSHIFT is the only
call we need to make for fast, efficient resolution by a team of true
professionals.”
Nancy Coggins, Practice Administrator
Raleigh Pediatric Associates, PA
“Now that mindSHIFT is in place – after a remarkably smooth
transition – our internal IT employees are now focused on the
creation of automated business processes, e-services for our
clients and automated value-chains. The change post-mindSHIFT
was dramatic. We immediately began to implement projects that
had languished on the wish list for years and we have been able to
provide new services to clients in rapid fashion. Our IT department
is now an ASSET of the business and a true competitive advantage.”
Shad Steadman, Vice Chairman and COO
Rutherfoord
Customer Success Stories
mindSHIFT and the mindSHIFT Technologies logo are registered service marks, and cloudSHIFT and Delivering IT Peace
of Mind are service marks of mindSHIFT Technologies, Inc. All other marks are the property of their respective owners.
Copyright © 2012-14 mindSHIFT Technologies, Inc., a wholly owned subsidiary of Ricoh Americas Corp. All rights
reserved. Rev. 6/14.

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Corporate Overview

  • 1. RELIABLE SECURE SCALABLE RESPONSIVE www.mindSHIFT.com ® SOCaicpa.org/soc Fo rm erly SAS 70 Repo rts AICPASe rvice Organization Contr olReports S E R V I C E O R G A N I Z AT I O N S DELIVERING IT PEACE OF MINDSM
  • 2. www.mindSHIFT.com 877-227-5054 info@mindSHIFT.com Whether IT is Your Day Job or Not... mindSHIFT Can Help For many organizations, managing IT is the black hole of the back office. It is a drain on resources, money and, most of all, time — time you don’t have. Business executives in these organizations are looking for a qualified partner to take IT off of their hands. Other organizations have the know-how to manage IT internally but lack the resources, funds or time. Issues with performance, uptime and staying on top of the IT infrastructure take all of their attention. IT Executives from these organizations are looking to outsource key functions to a qualified partner so they can focus on the business of IT. mindSHIFT is one of the largest IT outsourcing and cloud services providers, serving small and mid-size businesses for more than 10 years. While our size gives you comfort that we’ll be here for the long haul, we also know that you demand and deserve great service and responsive support. That’s why, with mindSHIFT, you’ll get everything you need from an IT outsourcing and cloud services provider at the right price. Why mindSHIFT? • We’re BIG ENOUGH to offer the facilities, services and expertise you expect and we’re SMALL ENOUGH to provide the support and attention you demand. • Ranked number one Managed Service Provider in the United States three years in a row by MSPmentor® . • ‘Grow As You Go’ IT outsourcing and cloud services. • We’re here for the long haul. With mindSHIFT’s ‘Grow As You Go’ IT outsourcing and cloud services, you: • Eliminate the hassle and cost required to manage and maintain your own equipment. • Free up limited resources to focus on other projects. • Get the benefits of secure, enterprise-class data centers for a fraction of the cost of an on-premise solution. What We Do mindSHIFT offers a broad range of ‘Grow As You Go’ IT outsourcing and cloud services. You can start by outsourcing what makes the most sense for your organization and then grow with us as your needs grow. For example, we can host email for you and provide other infrastructure services, such as backup, recovery and archiving. Some organizations use our data center services, while other companies use us to host and manage their entire IT infrastructure—desktops, servers, networks and security. mindSHIFT can also bring you into the cloud at the speed that works for your organization, meeting your business needs without the IT implementation headaches and expense. Delivering IT Peace of Mind SM mindSHIFT IT Outsourcing & Cloud Services Cloud ServicesManaged IT Services Data Center Services Professional Services • Total IT Management - Small and Mid-Size Businesses - Law Firms - Healthcare - Associations/Nonprofits - K-12 Education - Financial Services • cloudSHIFTSM Server • cloudSHIFTSM Desktop • cloudSHIFTSM Applications • cloudSHIFTSM VoIP • Managed Hosting • Colocation • Disaster Recovery • Web Hosting • IT Consulting for Law Firms • Application Development • Content Management Systems • General IT Projects • SharePoint Solutions
  • 3. www.mindSHIFT.com 877-227-5054 info@mindSHIFT.com What “Delivering IT Peace of Mind” Means to You: Knowing that you are able to securely and quickly get to all of your applications, data and other resources you need to work—whether working in the office, from your home or on the road. Knowing that you can call our toll free number any time of the day or night and get assistance from one of our customer care technicians. Knowing that your services are delivered from secure enterprise-class data centers with 24/7/365 network monitoring and management. Knowing that we will proactively work to keep your systems healthy and respond quickly in the event a problem arises. Knowing that we will be there for you when you need us. Knowing that you have a trusted IT partner for the long haul, enabling you to focus on managing and growing your business. DataCenters Operations Center CustomerCareCenter or ontheroad
  • 4. www.mindSHIFT.com 877-227-5054 info@mindSHIFT.com At the end of the day, we’re about keeping you up and running, providing you the personal attention you deserve, and making sure you have the right mix of services to meet your organization’s needs—today and in the future. Contact mindSHIFT to learn how your organization can benefit from our services and support. www.mindSHIFT.com Phone: 877-227-5054 Email: info@mindSHIFT.com “Because they are immersed in technology every day, mindSHIFT is better skilled in any one area than we could ever be. That, coupled with the fact that their solution was less costly than continuing on our own, made the decision to work with them easy. We can now focus our energies on the strategic initiatives that will allow us to advance the association and its advocacy goals. I had a vision for IT for this organization. Now it is finally being realized.” Doug Compton, Chief Information Officer Pharmaceutical Research and Manufacturers of America (PhRMA) “Partnering with mindSHIFT relieves us of the incredible burden of managing our own technology. We don’t have to devote the time or deal with the frustrations associated with software updates, patches, configurations or troubleshooting. It allows us to do what we want – practice law.” Steven Rosenfeld, Managing Partner Havkins Rosenfeld Ritzert & Varriale, LLP “mindSHIFT allows our staff to focus on their job responsibilities, not computer issues. If problems occur, mindSHIFT is the only call we need to make for fast, efficient resolution by a team of true professionals.” Nancy Coggins, Practice Administrator Raleigh Pediatric Associates, PA “Now that mindSHIFT is in place – after a remarkably smooth transition – our internal IT employees are now focused on the creation of automated business processes, e-services for our clients and automated value-chains. The change post-mindSHIFT was dramatic. We immediately began to implement projects that had languished on the wish list for years and we have been able to provide new services to clients in rapid fashion. Our IT department is now an ASSET of the business and a true competitive advantage.” Shad Steadman, Vice Chairman and COO Rutherfoord Customer Success Stories mindSHIFT and the mindSHIFT Technologies logo are registered service marks, and cloudSHIFT and Delivering IT Peace of Mind are service marks of mindSHIFT Technologies, Inc. All other marks are the property of their respective owners. Copyright © 2012-14 mindSHIFT Technologies, Inc., a wholly owned subsidiary of Ricoh Americas Corp. All rights reserved. Rev. 6/14.