1. Dedra hasbeenan absolute pleasure toworkwith.She startedworkingwithuswhenwe were notonly
newto RevConnect,butalsonewtoour billingsystemAvatar.There were alotof growingpains,andwe
were probablyalittle challengingtoworkwithat first,butDedra wasextremelypatientandreally
helpedusgetorganizedaroundthisproject.She setupweeklymeetingswithusandwasalways
available tome whenIneedherhelp.
We have nowbeenworkingwithDedraforabouteightmonths.We are successfullyuploading837s,
downloading835s,and have improvedourefficiencyandDedrahasbeena bigpart of gettingusthere.
I’malwaysimpressedwithhowquicklyshe respondstome andhow determinedshe istofindasolution
to whateverproblemIpresent herwith.Also,she isalwaysupbeatandpleasant.Ihope thatwe can
continue toworkwithDedra throughthe restof our deployments.
Tara McFadden
BillingSystemsAdministrator