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What is
Quality Control?
Quality Control Process
• Incoming Quality Control
• In-Process Quality Control
• Outgoing Quality Assurance
What is Quality Assurance?
• Quality assurance is any systematic process of
checking to see whether a product or service being
developed is meeting specified requirements
Quality Assurance Management
Techniques
• Process Checklists
• Project Audits
• Hiring Processes
• Process Reviews
What is a
Control Chart?
Basic components of a Control Chart
Uses of Control Charts

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