Session 7 discussion

1. Consumer Protection and the Internet
Jeffrey Scott Wilson
Southern Wesleyan University

2. A Changing World for Consumer and Business
Consumption
Groceries
Mortgage
Vacations

3. The Future is Now- Convenience
Dash Buttons [Retrieved rom: www.amazon.com]
Dash Buttons [Retrieved rom: www.amazon.com]
Delivery Man at Door with a Box, Flat Vector Illustrations [Retrieved from:
www.123rf.com/stock-photo/delivery_man.html?mediapopup=49328454]

4. Fraud-An Epidemic
http://www.freedigitalphotos.net/images/magnifier-fraud-means-rip-off-
and-scamming-photo-p314434
2013-
2.2
million
cases
2014-2.6
million
cases
2015- 3.1
million
cases

5. Relevant Laws
• The Sherman Act
• First US legislation to limit monopolistic power.
• Makes collusion to fix price or supply against the law.
• The Computer Fraud and Abuse Act
• To inhibit the use of computers in crime, particularly for hacking.
• Dodd-Frank Wall Street Reform and Consumer Protection Act.
• Imposed minimum standards for mortgage loans
• Designed to protect consumers from predatory lenders.

6. A Government Supported Market Solution
• Online Reviews
• Education
Happy Customers
Reasonably Happy Customers
Unsatisfied Customers
Unhappy Customers

7. Biblical precedence
• Because the poor are plundered and the needy groan, I will now
arise," says the LORD. "I will protect them from those who malign
them."(Psalms 12:5, New International Version).

8. References
Identity Theft and Cybercrime. (2016). [Graph Illustration of cybercrime complaints. Identity Theft And Fraud Complaints, 2012-2015. Retrieved from
http://iii.org/fact-statistic/identity-theft-and-cybercrime
Ambrose, E. (2006, June 29). BlueHippo to offer Computer Refunds. The Baltimore Sun. Retrieved from http:// http://articles.baltimoresun.com/2006-06-
28/business/0606280032 _1_refund-policy-computer-consumers
Braucher, J., & Littwin, A. (2016). EXAMINATION AS A METHOD OF CONSUMER PROTECTION. Arizona Law Review, 58(1), 33-101
DAMERON, C. S. (2016). Present at Antitrust's Creation: Consumer Welfare in the Sherman
Act's State Statutory Forerunners. Yale Law Journal, 125(4), 1072-1114.
Lewis, T. (2016). BlueHippo CEO hit with $13 million judgment. Consumer Affairs, Retrieved from https://www.consumeraffairs.com/news/bluehippo-
ceo-hit-with-13-million-judgment-050316.html
Ross, S. (2016, June 30). Update: FTC gets $13.4 million judgment against BlueHippoRetrieved from
http://www.consumerproductslawblog.com/2016/06/update-ftc-gets-13-4-million-judgment-against-bluehippo/
U.S. Census Bureau News. (2016). Quarterly Retail E-Commerce Sales 2nd Quarter 2016 [PressRelease}. Retrieved from
http://www.census..gov/retail//mrts/www/data/pdf/ec_current .pdf
Zywicki, T. J. (2015). Dodd-Frank at Five Years: Implications for Consumers and the Economy. Banking & Financial Services Policy Report, 34(11), 1-8
§ 2-314. Implied Warranty: Merchantability; Usage of Trade ... (n.d.). Retrieved October 21, 2016, from https://www.law.cornell.edu/ucc/2/2-314