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CONSULTING	
  SERVICE	
  
	
  
When	
  social	
  media	
  platforms	
  become	
  silos,	
  they	
  are	
  100%	
  useless.	
  That’s	
  why	
  we’ll	
  
conduct	
  a	
  special	
  social	
  media	
  consulting	
  session	
  to	
  set	
  up	
  social	
  media	
  goals/KPIs	
  that	
  
align	
  with	
  your	
  overall	
  business	
  objectives.	
  	
  
	
  
In	
  order	
  to	
  create	
  a	
  strong	
  social	
  media	
  strategy	
  plan	
  certain	
  items	
  must	
  be	
  addressed.	
  
For	
  some	
  of	
  our	
  clients,	
  we’ve	
  already	
  addressed	
  some	
  of	
  the	
  points	
  below	
  in	
  previous	
  
projects.	
  For	
  others,	
  we’ll	
  have	
  the	
  opportunity	
  to	
  run	
  through	
  the	
  entire	
  list	
  with	
  you.	
  	
  
	
  
After	
  taking	
  the	
  steps	
  below,	
  we’ll	
  strategize	
  a	
  social	
  media	
  for	
  you	
  that	
  will	
  
substantially	
  increase	
  your	
  brand	
  value	
  and	
  awareness	
  (which	
  clearly	
  is	
  vital	
  to	
  sales	
  
when	
  only	
  45%	
  of	
  Americans	
  trust	
  advertising	
  from	
  companies,	
  while	
  92%	
  of	
  Americans	
  
trust	
  recommendations	
  from	
  family	
  and	
  friends).	
  
	
  
STRATEGY	
  PLANNING	
  STEPS	
  
	
  
1. Identify	
  Main	
  and	
  Secondary	
  Messages	
  
2. Assess	
  Strength	
  of	
  Brand	
  
3. Evaluate	
  Level	
  of	
  Brand	
  Awareness	
  
4. Research	
  Competitors	
  
a. Main	
  and	
  Secondary	
  Messages	
  
b. Target	
  Audiences	
  
c. Strength	
  of	
  Brand	
  
d. Level	
  of	
  Brand	
  Awareness	
  
e. Social	
  Media	
  Presence	
  	
  
5. Conduct	
  SWOT	
  
6. Identify	
  Target	
  Audiences	
  
7. Provide	
  Situation	
  Analysis	
  Summary	
  
8. Identify	
  Core	
  Opportunity/Core	
  Problem	
  
9. Set	
  Goals	
  To	
  Optimize	
  on	
  the	
  Core	
  Opportunity/Address	
  the	
  Core	
  Problem	
  
10. Set	
  Measurable	
  Objectives	
  to	
  Meet	
  Goals	
  
11. Plan	
  Tactics	
  to	
  Meet	
  Objectives	
  
12. ID	
  Social	
  Media	
  Platforms	
  that	
  Best	
  Execute	
  out	
  the	
  Strategy	
  Plan	
  (steps	
  1-­‐11)	
  
13. Add	
  Tactics	
  and	
  Objectives	
  to	
  the	
  Balanced	
  Scorecard	
  to	
  Closely	
  Track	
  the	
  Value	
  
and	
  Return	
  on	
  Your	
  Social	
  Media	
  Strategy	
  Plan	
  	
  

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Consulting Service Brief

  • 1. CONSULTING  SERVICE     When  social  media  platforms  become  silos,  they  are  100%  useless.  That’s  why  we’ll   conduct  a  special  social  media  consulting  session  to  set  up  social  media  goals/KPIs  that   align  with  your  overall  business  objectives.       In  order  to  create  a  strong  social  media  strategy  plan  certain  items  must  be  addressed.   For  some  of  our  clients,  we’ve  already  addressed  some  of  the  points  below  in  previous   projects.  For  others,  we’ll  have  the  opportunity  to  run  through  the  entire  list  with  you.       After  taking  the  steps  below,  we’ll  strategize  a  social  media  for  you  that  will   substantially  increase  your  brand  value  and  awareness  (which  clearly  is  vital  to  sales   when  only  45%  of  Americans  trust  advertising  from  companies,  while  92%  of  Americans   trust  recommendations  from  family  and  friends).     STRATEGY  PLANNING  STEPS     1. Identify  Main  and  Secondary  Messages   2. Assess  Strength  of  Brand   3. Evaluate  Level  of  Brand  Awareness   4. Research  Competitors   a. Main  and  Secondary  Messages   b. Target  Audiences   c. Strength  of  Brand   d. Level  of  Brand  Awareness   e. Social  Media  Presence     5. Conduct  SWOT   6. Identify  Target  Audiences   7. Provide  Situation  Analysis  Summary   8. Identify  Core  Opportunity/Core  Problem   9. Set  Goals  To  Optimize  on  the  Core  Opportunity/Address  the  Core  Problem   10. Set  Measurable  Objectives  to  Meet  Goals   11. Plan  Tactics  to  Meet  Objectives   12. ID  Social  Media  Platforms  that  Best  Execute  out  the  Strategy  Plan  (steps  1-­‐11)   13. Add  Tactics  and  Objectives  to  the  Balanced  Scorecard  to  Closely  Track  the  Value   and  Return  on  Your  Social  Media  Strategy  Plan