Find out how Configuration Audit and Control provides a single, valuable, independent source for enforcing and reporting on change policy across an IT organization.

1. Configuration Audit and Control:
10 Critical Factors to CCM Success
July 2007

2. Table of Contents
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3. Configuration Audit and Control:
10 Critical Factors to CCM Success
Executive Summary
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- A Component of Change and
- Configuration Management
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Configuration Audit and
Control Overview
What is Configuration Audit and Control?
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The Value of Configuration
Audit and Control Benefits of Implementing a Configuration
and Audit Control Solution
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4. Configuration Audit and Control:
10 Critical Factors to CCM Success
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10 Key Elements of a
Configuration and Audit Control
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servers.
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service stack.
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5. Configuration Audit and Control:
10 Critical Factors to CCM Success
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6. Configuration Audit and Control:
10 Critical Factors to CCM Success
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environments.
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environments.
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7. Configuration Audit and Control:
10 Critical Factors to CCM Success
EMA’s Perspective
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EMA’s Semantic Model Key Elements of a
Data Gathering • Detect all changes across the
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entire IT service stack
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change data in a timely manner
Topology and/or • Reconcile changes with
Relationship Building organizational change policies
Management Data • Link with corporate CMDB to -
Repository
change data
Integration with Other • Allow change management
Systems system to reconcile with change
tickets
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• Support for virtualized
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environments
Analytic Capabilities
independent of automated tools
Automated Actions • Roll back inappropriate changes
Information Conveyance – • Provide comprehensive,
Reports and User Roles multi-level reporting and alerting -
Supported across the IT service stack
Alignment with Business
Services organizational standards
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8. About Enterprise Management Associates, Inc.
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