Computer Resume

1. NANCY S. LYONS
P.O. Box 230872 • Boston, MA 02123-0872
Cell (617) 999-0735 • Fax (425) 920-7412 • E-mail: nancysl@alumnae.smith.edu
HIGHLIGHTS OF QUALIFICATIONS
• Provided technical support, hardware and software development, and training for
computer manufacturer.
• Intensive knowledge of major software packages for Windows.
• Published author.
RELEVANT SKILLS AND EXPERIENCE
HARDWARE
Dell Dimension 3000 Desktop Computer
Canon Pixma MX860 All-In-One Inkjet Printer
Seagate Replica External Hard Drive
Linksys WRT54G2 Wireless-G Broadband Router
SOFTWARE (partial list)
Windows XP Home SP3 Microsoft Visual Studio 6.0
eFax Messenger, ver. 4.4 JBuilder 5.0 Professional
Windows Fax ZoneAlarm
Quicken SE ESET NOD32 Antivirus, ver. 4.0
Windows Defender, ver. 1.1.1593.0 PC Tools Spyware Doctor
Online Armor Personal Firewall, ver. 3.5.0.32 PgP
Ulead PhotoImpact SE (image editing software) Cisco Network Magic Pro
LView Pro (image editing software) file wipe utilities
Norton Internet Security 2009 Stopzilla Anti-Spyware
Microsoft Office 2003 Xoftspy SE Spyware Detection
Internet Explorer, ver. 8.0 Malwarebytes Anti-Malware
Mozilla Firefox, ver. 3.5.2 RunAlyzer, ver. 1.6.0.23
Google Chrome Privacy Guardian, ver. 4.1.0.37
Spybot Search & Destroy Anti-Spyware VMware Player, ver. 2.5.2
Adobe Acrobat Reader, ver. 9.0 CClean Registry Cleaner
Canon MP Navigator EX Microsoft Silverlight
Adobe Flash, ver. 10.0.32.18 Dell Picture Studio 3
LANGUAGES
• Java, Basic, Fortran, PL/1.
DATABASES
• Dialog, Lexis/Nexis, EyeQ, IBM infoMarket, Medline, PsycINFO, Knowledge
Express, Commerce Business Daily, EBSCO.

2. Nancy S. Lyons Page Two
INSTRUCTION
• Solved computer technical support problems by telephone and provided on-site
installations and training for Wang Laboratories.
• Taught English As A Second Language at Somerville High School.
WRITING
• Co-authored published article on computerized statistical test at West Haven Veterans
Administration Hospital. See Educational and Psychological Measurement, volume
42, Number 1, pages 209-213.
• Catalogued foreign and special versions of word processors at Wang Laboratories,
facilitating manufacturing and technical support.
• Designed brochure for National Economic Conversion Project.
• Wrote press releases for Boston Philharmonic Orchestra.
FINANCIAL
• Determined valuation and transfer procedures for stocks and bonds at Ropes & Gray.
MISCELLANEOUS
• Installed, learned, and maintained own computer system. Documented problems for
technical support specialists (problems fill five spiral notebooks).
WORK HISTORY
Consultant U.S. GOVERNMENT, Washington, DC
President and Founder NATIONAL ECONOMIC CONVERSION PROJECT, Swampscott, MA
ESL Teacher SOMERVILLE HIGH SCHOOL, Somerville, MA
Estate Tax Accountant ROPES & GRAY, Boston, MA
Computer programmer WEST HAVEN VETERANS ADMIN. HOSPITAL, West Haven, CT
Coord., WP foreign & WANG LABORATORIES, Lowell, MA
Special versions
EDUCATION
B.A. Psychology, Smith College, Northampton, MA
Computer programming course in Java, Harvard University, Cambridge, MA
Computer programming course in PL/1 and PL/C, Boston University, Boston, MA
ACTIVITIES
Member, Boston Smith College Club, Creative Allies, New England Opera Club,
Neighborhood Association of the Back Bay. Past member, Boston Bar Association;
International House, New York. Past-President (ex-officio), Jr. Boston Smith College
Club.