1. PT CERMIN HATI
28 AHMAD YANI STREET
SURABAYA, INDONESIA
TELP. 031-7070700. E-MAIL: CHTI@gmail.com
Surabaya, 28 January 2013
To.
Mr. Ridwan Abdullah
Marketing Manager
PT ALAM HIJAU
14 Kalimalang Utara Street
JAKARTA
Dear Sir,
We regret to inform you that one of the cases of your consignment arrived in badly damaged
condition. It is FBG/46 containing 100 doz. “Onset”. The lid was broken and the case with it content
crushed. It looks as if some very heavy cargo had fallen on it. We have examined the boxes and find
that about 46 dozen are in an unsaleable condition.
We pointed out the damage when taking delivery and have endorsed our receipt “1 case severely
damaged”.
We assume that you are taking the matter up from your end as insurance had been affected by you.
Yours faithfully
Hammam Abdurrahman
Hammam Abdurrahman
General Manager