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TheGCCcountrieshaveanopportunitytocaptureaconsiderableportionoftheglobaltransportandlogisticssectormarket,whichis
projectedtobewortharound$12.8trillionby2025,byadoptingtechnologiessuchasartificialintelligence(AI),Internet...
Communicate as simply as possible
WhataretheNewTrendsinLogistics?
 Internet of Things
 Artificial Intelligence
 Robotics
 Last Mile Delivery
 Warehouse Automation
 Blockchain
 Big Data and Analytics
 Cloud Computing
 Autonomous Vehicles (AVs)
 Elastic Logistics
TipstoBuildanEffectiveLogisticsTrainingProgram
 Make sure that the initial training needs analysis focuses first on what the learners will be required to do
differently back in the workplace,
 Integrate the training with workplace
 what the learners are expected to be able to do at the end of the training
 Ensure that you build back-in-the-workplace coaching into the training program make the training very
practical
 Bring the training room into the workplace
 Make sure your assessments are realistic and genuinely test for the skills being taught.
 Planning to give positive encouragement
 Conduct a post-course evaluation
 celebrate the success of the program
Thefutureoflogistics–Video
• https://youtu.be/9rhT9iJRUVc
• https://www.youtube.com/watch?v=v0_28dOMi2k
• https://youtu.be/K68Kq8s4EaI
• https://www.youtube.com/watch?v=pInQN-B9ZaM
• https://www.youtube.com/watch?v=oGgDelr8uls
• https://www.youtube.com/watch?v=Njy2Ph9Dv5Y
.
What are the skills of a transport manager?
Skills & Knowledge of transport methods, costs and benefits.
Math's knowledge – Numbers accuracy
Knowledge of engineering, science and technology.
Design skills and knowledge.
Analytical thinking skills
Ability to work well with others.
Complex problem-solving skills.
Good attention to detail.
What skills do you need to be a transportation
coordinator?
A high school qualification or equivalent.
A degree in business management, logistics or a related field.
Prior experience as a transport coordinator or a similar role.
Excellent attention to detail.
Ability to problem-solve.
Excellent communication skills.
Do: Listen first, speak last
Do: Communicate with a confident and clear voice.
Do: Maintain a positive attitude
Don’t: Assume.
Don’t: Have one-sided conversations. Whenever possible
engage the other side.
Themostimportantrulesforefficientcommunicationinthetransportsector
1.Communicate as simply as possible. ...
2.Quicker communication, quicker solutions, happier clients. ...
3.Silence is silver, speaking over 35 different languages is golden. ...
4.The efficient application of modern communication tools.
How do you talk to a logistic company?
Tips to improve logistics communication
1. Pay full attention.
2. Practice active listening.
3. Read body language and control your own.
4. Master the nuances of voice tone.
5.Be empathetic.
6. Understand what's not being said.
7. Speak in specifics. 8. Be a logistics expert .
Howtoimprovecommunicationskills
Keep your audience in mind. ...
Don't use 10 words when one will do. ...
Consider the best method to deliver your message. ...
Get them involved. ...
Leverage face-to-face communication when possible. ...
Make eye contact. ...
Ask for feedback. ...
Read non-verbal cues.
Stick to a time limit
Be mindful of the other person
Recap important details
Don’t forget to respond
5 extra tips to sharpen your communication skills
1. Be approachable 2. Be patient 3. Be self-aware 4. Check for understanding 5.
5. Switch out the messenger. Allow other team members or leaders to develop their
communication skills by empowering them to lead discussions and meetings.
Transportationknowledge
1. Transportation - Different Types of trucks
2. Skills - Teamwork, critical thinking, adaptability, and leadership,
3. Logistics , Shipping, Receiving, Inventory Management
4. Transportation Planning
5. Freight Forwarding, Customs Brokerage
6. Trucking ,Rail Transport, Air Transport / Maritime transport.
7. Staying Calm , Honesty , Manage and Release Stress , Sound Decision-Making
8. Organizational Skills, Strategy Skills , Handling People, Bottom Line
7 R's for better transport management
Right product, Right customer, Right condition, Right place, Right time, Right cost,
Right quantity. https://corlettexpress.com / https://tfiworld.com/about-us
//https: www.speedlinedubai.com/competency.html
Tipstoimprovecommunication
Different ways to improve communication with customers.
1. Ask them how you can help them become successful regularly.
2. Don't be afraid to ask them for help.
3. Always keep them informed of any changes in your operations
4. Be mindful of your commitments and timelines
5. Have a plan of action for issues that arise
6. Pay full attention
7. Practice active listening
8. Read body language and control your own
9. Know what they don’t know
10. Be genuinely curious
Transportmarket,changes,Technology
https://www.trukkin.com/
https://trukker.com/
How Self-Driving Technology is Making an Impact on the Trucking Industry
IN NUMBERS: Saudi Vision 2030 https://www.mepmiddleeast.com/projects/in-
number-saudi-vision-2030-projects
AMAALA.
ALULA PROJECT.
DIRIYAH GATE.
GREEN RIYADH.
KING SALMAN ENERGY PARK.
THE RED SEA PROJECT.
NEOM.
QIDDIYA.
Chart andgraph0fthecommunication,Quotes,Response,complaints
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
20YY 20YY 20YY 20YY 20YY
Gross Revenue
$6,750 $33,750
$135,000
$270,000
Company Sales
$0
$50,000
$100,000
$150,000
$200,000
$250,000
$300,000
20YY 20YY 20YY 20YY 20YY
Revenue Over Time
ThankYou
Shankar Subramoniam
+971507802631
shankar@salttechintl.com
www.salttechintl.com

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Communication in Transport management - Land freight - SS 2023 .pptx

  • 1.
  • 3.
  • 4. WhataretheNewTrendsinLogistics?  Internet of Things  Artificial Intelligence  Robotics  Last Mile Delivery  Warehouse Automation  Blockchain  Big Data and Analytics  Cloud Computing  Autonomous Vehicles (AVs)  Elastic Logistics
  • 5.
  • 6. TipstoBuildanEffectiveLogisticsTrainingProgram  Make sure that the initial training needs analysis focuses first on what the learners will be required to do differently back in the workplace,  Integrate the training with workplace  what the learners are expected to be able to do at the end of the training  Ensure that you build back-in-the-workplace coaching into the training program make the training very practical  Bring the training room into the workplace  Make sure your assessments are realistic and genuinely test for the skills being taught.  Planning to give positive encouragement  Conduct a post-course evaluation  celebrate the success of the program
  • 7. Thefutureoflogistics–Video • https://youtu.be/9rhT9iJRUVc • https://www.youtube.com/watch?v=v0_28dOMi2k • https://youtu.be/K68Kq8s4EaI • https://www.youtube.com/watch?v=pInQN-B9ZaM • https://www.youtube.com/watch?v=oGgDelr8uls • https://www.youtube.com/watch?v=Njy2Ph9Dv5Y
  • 8.
  • 9.
  • 10.
  • 11. . What are the skills of a transport manager? Skills & Knowledge of transport methods, costs and benefits. Math's knowledge – Numbers accuracy Knowledge of engineering, science and technology. Design skills and knowledge. Analytical thinking skills Ability to work well with others. Complex problem-solving skills. Good attention to detail. What skills do you need to be a transportation coordinator? A high school qualification or equivalent. A degree in business management, logistics or a related field. Prior experience as a transport coordinator or a similar role. Excellent attention to detail. Ability to problem-solve. Excellent communication skills. Do: Listen first, speak last Do: Communicate with a confident and clear voice. Do: Maintain a positive attitude Don’t: Assume. Don’t: Have one-sided conversations. Whenever possible engage the other side.
  • 12. Themostimportantrulesforefficientcommunicationinthetransportsector 1.Communicate as simply as possible. ... 2.Quicker communication, quicker solutions, happier clients. ... 3.Silence is silver, speaking over 35 different languages is golden. ... 4.The efficient application of modern communication tools. How do you talk to a logistic company? Tips to improve logistics communication 1. Pay full attention. 2. Practice active listening. 3. Read body language and control your own. 4. Master the nuances of voice tone. 5.Be empathetic. 6. Understand what's not being said. 7. Speak in specifics. 8. Be a logistics expert .
  • 13. Howtoimprovecommunicationskills Keep your audience in mind. ... Don't use 10 words when one will do. ... Consider the best method to deliver your message. ... Get them involved. ... Leverage face-to-face communication when possible. ... Make eye contact. ... Ask for feedback. ... Read non-verbal cues. Stick to a time limit Be mindful of the other person Recap important details Don’t forget to respond 5 extra tips to sharpen your communication skills 1. Be approachable 2. Be patient 3. Be self-aware 4. Check for understanding 5. 5. Switch out the messenger. Allow other team members or leaders to develop their communication skills by empowering them to lead discussions and meetings.
  • 14. Transportationknowledge 1. Transportation - Different Types of trucks 2. Skills - Teamwork, critical thinking, adaptability, and leadership, 3. Logistics , Shipping, Receiving, Inventory Management 4. Transportation Planning 5. Freight Forwarding, Customs Brokerage 6. Trucking ,Rail Transport, Air Transport / Maritime transport. 7. Staying Calm , Honesty , Manage and Release Stress , Sound Decision-Making 8. Organizational Skills, Strategy Skills , Handling People, Bottom Line 7 R's for better transport management Right product, Right customer, Right condition, Right place, Right time, Right cost, Right quantity. https://corlettexpress.com / https://tfiworld.com/about-us //https: www.speedlinedubai.com/competency.html
  • 15. Tipstoimprovecommunication Different ways to improve communication with customers. 1. Ask them how you can help them become successful regularly. 2. Don't be afraid to ask them for help. 3. Always keep them informed of any changes in your operations 4. Be mindful of your commitments and timelines 5. Have a plan of action for issues that arise 6. Pay full attention 7. Practice active listening 8. Read body language and control your own 9. Know what they don’t know 10. Be genuinely curious
  • 16. Transportmarket,changes,Technology https://www.trukkin.com/ https://trukker.com/ How Self-Driving Technology is Making an Impact on the Trucking Industry IN NUMBERS: Saudi Vision 2030 https://www.mepmiddleeast.com/projects/in- number-saudi-vision-2030-projects AMAALA. ALULA PROJECT. DIRIYAH GATE. GREEN RIYADH. KING SALMAN ENERGY PARK. THE RED SEA PROJECT. NEOM. QIDDIYA.
  • 17. Chart andgraph0fthecommunication,Quotes,Response,complaints $0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 20YY 20YY 20YY 20YY 20YY Gross Revenue $6,750 $33,750 $135,000 $270,000 Company Sales $0 $50,000 $100,000 $150,000 $200,000 $250,000 $300,000 20YY 20YY 20YY 20YY 20YY Revenue Over Time
  • 18.