Combating Social Engineering and Account Takeover by a Former U.S. Cybercriminal
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The document discusses combating social engineering and account takeover fraud. It features a presentation from Scott Olson of iovation and Brett Johnson, a former U.S. cybercriminal now working as a cybersecurity consultant. They discuss how cybercrime like account takeover fraud is often not very sophisticated and involves social engineering rather than advanced technical skills. The presentation includes a question and answer section and concludes with thanks.
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The impact of PSD2, highlighting the priorities that organizations have yet to manage in the transition to the new world after PSD2.
How organizations seek to implement the requirements for secure customer authentication (SCA) and minimize the impact on customer experience.
An analysis of the potential of payment innovation and open banking as a result of PSD2.
If you haven’t already, register for this complimentary research report, PSD2: Advent of the New Payments Market in Europe.
Read the overview of the implications of PSD2 for the payment space in relation to fraud prevention and authentication, including recommendations for banks and other players on how to comply while minimizing friction during the payment process.
How E-Commerce Providers Can Remove ATO from Their Carts
iovation has seen a 220% increase in reported e-commerce account takeover (ATO) attacks over the last 12 months. Why the big jump? Fraudsters have become more sophisticated in their attack methods. They are using social engineering, bots, and phishing attacks, to name a few methods.
With this alarming increase in ATO, e-commerce companies are more vulnerable than ever to damaging customer relationships, destroying brand reputation and did we mention chargebacks? What is the solution? How can you stop and prevent ATO?
Join Angie White, e-commerce fraud expert at iovation, as she deconstructs the rise of ATO and the impacts on your business. She will dive into why device reputation matters and how implementing a customer-friendly authentication solution is key to a successful fraud-prevention strategy.
Key takeaways:
- The impacts of ATO on the e-commerce industry
- ATO attack methods and trends
- How to prevent and stop ATO
- How to balance customer experience with fraud prevention
2019 iovation Gambling Industry Report Highlights
This webinar summary covered the following key points:
1) Iovation processes over 500 million gambling transactions annually and stops over 9 million fraudulent transactions, serving 8 of the top 10 global gambling providers.
2) Trends shaping the industry include focusing on enhancing the mobile and player experience, navigating increasing regulatory uncertainty, and leveraging fraud prevention to strengthen authentication.
3) Payment Service Directive 2 (PSD2) compliance requires balancing security and compliance while minimizing player friction through risk-based authentication and fraud insights.
Nice Try, ATO: Use Customers’ Devices to Transparently Enhance Account Security
iovation has seen a 220% increase in reported e-commerce account takeover (ATO) attacks over the last 12 months. Why the big jump? Fraudsters have become more sophisticated in their attack methods. They are using social engineering, bots, and phishing attacks, to name a few methods.
With this alarming increase in ATO, e-commerce companies are more vulnerable than ever to damaging customer relationships, destroying brand reputation and did we mention chargebacks? What is the solution? How can you stop and prevent ATO?
Join Angie White, e-commerce fraud expert at iovation, as she deconstructs the rise of ATO and the impacts on your business. She will dive into why device reputation matters and how implementing a customer-friendly authentication solution is key to a successful fraud-prevention strategy.
Key takeaways:
-The impacts of ATO on the e-commerce industry
-ATO attack methods and trends
-How to prevent and stop ATO
-How to balance customer experience with fraud prevention
Definitive Guide to Next-generation Fraud Prevention: Techniques for the Mobi...
Cybercriminals have a variety of tools and techniques — as well as opportunities — to steal money and services. Furthermore, traditional fraud prevention tools often fail to stop this fraudulent activity.
Companies need a new approach to fraud prevention — one that stops fraud early and preserves the user experience.
Join our webinar, as we demonstrate how you can leverage next-generation fraud prevention to prevent more fraud while reducing costs and improving the user experience for trusted customers.
Topics will include:
Today's Fraudster: Examine the new tools and techniques cybercriminals are using to commit fraud
Exploring Device Intelligence: Introduce the concepts of device recognition, reputation, and associations for blocking fraudulent activity
Leveraging Human Insight and Machine Learning: Explain how human insight and machine learning are better together in the fight against fraud
Harnessing the Power of Next-generation Device Intelligence: Explore the benefits of a next-generation approach to fraud prevention beyond simply catching more fraud
Ten Buying Criteria for a Next-gen Fraud Prevention Solution: Enumerate criteria for choosing a next-gen fraud prevention solution
Want more information on fraud prevention strategies that reduce costs from fraud loss while providing a positive user experience for trusted customers? Download our Definitive Guide to Next-generation Fraud Prevention eBook.
Fraud Prevention Strategies to Fight First-Party Fraud and Synthetic Identity...
We believe Gartner’s report, “The Growing Problem of Synthetic Identity and First-Party Fraud Masquerades as Credit Losses,” discusses the rise of synthetic identity and first party fraud losses being concealed as credit losses. In Part 2 of this webinar series we will explore Gartner’s recommendations and provide some real-world advice on how you can prepare your business to fight this trend.
In Part 2 of this webinar series, we’ll conclude with:
- Exploring how to battle synthetic identities and first party fraud
- Reviewing Gartner’s recommendations for building a comprehensive fraud prevention strategy
- Looking at some specific capabilities for helping to stop this type of fraud
*Gartner: Take a New Approach to Establishing and Sustaining Trust in Digital Identities, Tricia Phillips, Danny Luong, 1 March 2018.
Battling Credit Write-Offs by Identifying Synthetic Identity (Gartner Report ...
We believe synthetic identity and first party fraud losses are on the rise and are being masked as regular credit losses. In this webinar, we’ll deep dive into Gartner’s report, “The Growing Problem of Synthetic Identity and First-Party Fraud Masquerades as Credit Losses.” We’ll dig into their findings and examine the problems and impact of synthetic identity and first party fraud losses on businesses.
In Part 1 of this webinar series, we’ll explore these areas:
- Explain the difference between synthetic identity, stolen identity, and first party fraud loss
- Dive into why financial institutions often mistake these types of fraud for typical
- Review the impact of this fraud on financial institutions
*Gartner: Take a New Approach to Establishing and Sustaining Trust in Digital Identities, Tricia Phillips, Danny Luong, 1 March 2018.
Working at the Margins: Change Agents in the Converged World (Gartner Report ...
This document summarizes a presentation by Michael Thelander on leveraging trusted identity capabilities. The presentation discusses how fraud, cybersecurity, and user experience teams can better communicate by taking a risk-based approach to dynamic authentication. It provides examples of lightweight and multifactor authentication solutions and emphasizes engaging cross-functional teams to improve security while enhancing the user experience.
Feeding the Beast-How Fraud Tools Bring Context into Authentication (Gartner ...
So you're in information security, huh? Did you know that your allies over in the fraud prevention team have real-time risk context that can make your user authentication processes adaptive and risk-aware? That they have the context that can make authentication continuous? Especially if you have large groups of external, non-enterprise consumers to authenticate and provide access for?
Last year research firm Gartner introduced their “Trusted Identity Capabilities Model,” a blueprint for converging the work done by identity proofing, authentication and fraud prevention teams, with the goal of gaining greater efficiency and gaining insight into new risks. Side benefits like better user experience and better alignment to organizational goals also come out of this model.
Part 2 of this webinar series looks at the signals -- both risk signals and familiarity signals -- that feed the Trusted Identity Capabilities Model and can give you strong, adaptive, risk-aware authentication that better leverages tools you’ve already deployed (and paid for). We’ll use diagrams and content from the original Gartner research, under temporary license to iovation.
Gartner Offers a Converged and Compelling Future (Gartner Report Part 1)
You might be forgiven for thinking that fraud and cybersecurity teams are habitually on the same page. But in most organizations, that’s not the case. Fraud is in a silo reporting to loss prevention or risk, and cyber security reports to the CISO. Fraud looks at stopping losses in real time, cyber security teams think future in terms of defense and recovery.
Last year research firm Gartner introduced their “Trusted Identity Capabilities Model,” a blueprint for converging the work done by identity proofing, authentication and fraud prevention teams, with the goal of gaining greater efficiency and gaining insight into new risks. Side benefits like better user experience and better alignment to organizational goals also come out of this model.
Part 1 of this webinar series looks at the problems this model seeks to solve, and what makes it different from past approaches. We’ll use diagrams and content from the original Gartner research, under temporary license to iovation.
4 GDPR Hacks to Mitigate Breach Risks Post GDPR
The document discusses four hacks to mitigate breach risk under the GDPR. The first hack is to embrace the core tenants of GDPR such as privacy by design and data minimization. The second hack is to reduce risk with multi-factor authentication (MFA) by requiring multiple factors for authentication. The third hack is to improve the user experience of authentication with transparent authentication methods like device pairing. The fourth hack is to secure the entire customer journey.
Lunch and Learn: MFA vs 2FA Just A Numbers Game, or Real Value?
This document summarizes a webinar about multi-factor authentication (MFA) versus two-factor authentication. It discusses how true MFA uses multiple authentication factors and considers the user's device context and risk level to determine the appropriate authentication method. Regulations like PSD2 are driving increased use of MFA. Engaging cross-functional teams from fraud, security, and user experience is important for implementing effective and user-friendly authentication.
Lunch and Learn: Fraud Trends in Financial Services
This document summarizes a webinar presented by Eddie Glenn on fraud trends in financial services. It outlines the top fraud trends seen in different financial services segments in 2017, including loan defaults, true identity theft, and account takeovers. The document then discusses how iovation processed over 4.6 billion financial services transactions in 2017 and stopped 127 million fraudulent transactions using device intelligence and a global device intelligence network. Finally, it presents iovation's solutions for applying for credit, login verification, and stopping fraudulent transactions using risk-based authentication and a collaborative device intelligence network.
Achieving both GDPR Compliance and a Positive Customer Experience
There’s plenty of fear-mongering going around, so what’s the upside?
We believe that complying with the upcoming General Data Protection Regulation (GDPR) provides an opportunity to create a competitive advantage rather than bringing about the end of the world as we know it.
Some of the core tenants of GDPR, such as Privacy by Design and Data Minimisation will give organizations the opportunity to rethink the customer relationship and their buying journey. Rather than considering security and customer experience separately, this change allows you to take a more holistic view of the customer experience.
Webinar Slides: 2018 iovation Gambling Industry Report
What are the key trends shaping the gambling industry today? What developments will operators have to contend with in the year ahead? And how can this information help you protect your brand and customers?
Listen to the author of this report, Eddie Glenn, in conversation with our resident gambling expert David Kicks, answer your questions about iovation’s 2018 Gambling Industry Report and forecast what lies ahead for gambling operators and platform providers in 2018.
Watch this webinar to learn:
- How machine learning and authentication technologies are not only helping operators predict and prevent fraud but also enabling them to improve the player experience
- What aggregated device-based trends from the gambling sector indicate about the evolving tactics of fraudsters and the evasive techniques they are adopting to avoid detection
- Forecast trends for 2018 and beyond
Has THAT device been involved in past fraud?
Identities are stolen and faked. Login credentials breached. Which is why device reputation is critical when dealing with online transactions. When combined with industry-leading device recognition and intelligence technology, device reputation can be a critical component for preventing online fraud.
What if you immediately knew that a device interacting with your web or mobile app was previously involved with credit application fraud, chargeback fraud, synthetic identity fraud, or some other specific type of fraud? What if you knew that this device was associated with other devices with a known history of fraud?
That’s what we mean by device reputation.
Join us to learn how device reputation:
Stops specific types of online and mobile fraud
Uncovers more fraud with collaborative business subscribers
Uncovers fraud rings and seemingly unrelated incidents of fraud
Benefits your fraud strategy
Watch and learn how iovation’s global consortium of devices and their associations with fraud and abuse, will benefit your organization.
Achieving Strong Customer Authentication Without Losing the Customer
We will be showing you how true multi-factor authentication can protect secure online accounts whilst delivering a better experience, customer choice and regulatory compliance.
Most users dislike complex passwords and forget them quickly. Or they use simple ones that are easy to hack. We’ll show you how you can offer a choice of preferred methods to your users whilst protecting yourself from breaches. Topics covered:
Strong customer authentication (per PSD2)
Choice and flexibility in authentication methods
How they fit into the customer journey
Multiuser authorization and authentication
How you can fully customize the MFA process to fit your user
Watch and learn how iovation brings easy-to-use authentication methods into your online and mobile customer touchpoints — creating the strong security you need while maintaining a highly engaging experience your customers love.
Lunch and Learn: Recognising the Good Guys
Once you’ve learnt how to keep out the bad guys that commit fraud it’s time to let the good guys have an easier ride… as long as risk is appropriately managed.
Being able to authenticate the devices of your prized users enables you to offer a transparent authentication experience without the need for added friction.
Topics covered:
- Identifying and recognising devices
- Authenticating accurately over time
- Working with other authentication technologies
- Minimising customer friction
- Passwordless authentication
- Customer Experience Management
Read and learn how we can improve your customer's experience whilst keeping fraudulent visitors at arm's length.
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Combating Social Engineering and Account Takeover by a Former U.S. Cybercriminal
- 1. 1© iovation. All Rights Reserved Scott Olson, VP of Product Marketing at iovation Brett Johnson, Keynote Speaker and Cybersecurity Consultant Combating Social Engineering and Account Takeover by a Former U.S. Cybercriminal
- 13. ATO Fraud
- 28. iovation
- 29. 29© iovation. All Rights Reserved Q&A
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