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- 1. © 2016 CareerMaker, Inc.
Global Reach
Completed Searches
© 2016 CareerMaker, Inc.
CareerMaker
Services
Overview
CareerMakerE X E C U T I V E S E A R C H
CareerMaker specializes in searches for CEO, CFO and COO candidates, their respective direct reports,
as well as an active Board of Directors recruitment practice. Our work is intimate, focused, and purposeful.
© 2016 CareerMaker, Inc. | Boston +1 617-247-7900 | Palo Alto +1 408-369-1100 | CareerMaker.com
Achieve better retention
page 4
Complete your search faster
page 8
Get exposed to only top talent
page 11
- 2. © 2016 CareerMaker, Inc.
Global Reach
Completed Searches
The Right People at the Right Time. Highly Effective.
98% of all accepted searches
are successfully completed, placing
CareerMaker among the Top 1% of all
retained search firms. By contrast, most
firms average 71% completion rate*.
– Bradford D. Smart, Ph.D, Topgrading
Retention Rate:
Years Since Placement
How do we keep
our statistics so high?
1 We thoroughly scope & evaluate
the position to be filled
2 Careful, & extensive candidate
vetting to confirm skills & behaviors
3 We keep in touch with every hire
Year 1 Year 2 Year 3
100% 93% 88%
We understand that managing human capital is a challenging and ongoing process. One that can significantly impact
your bottom line.
With a combination of retained search and executive development services, CareerMaker can effectively handle your
complete human capital needs. By helping create the right team at the right time, we align your company for success.
From building senior management teams (including Boards of Directors and Advisors) to staffing entire
organizations, CareerMaker’s approach has been proven internationally. We are the partner-of-choice to clients
ranging from emerging companies to Fortune 100 enterprises. Our value enhancing approach is thoughtful,
thorough and tailored for you.
We also understand that search engagements do not always end at placement. CareerMaker delivers additional return
on your investment in human capital with proven, in-depth, discreet career coaching. CareerMaker helps developing
executives refine the key traits and behaviors that distinguish the top performers from the rest of the pack.
We believe in delivering consistent, measurable results over time, and realize that your most important goal is hiring
and developing superior talent. Our alignment with your goal sets us apart.
I am personally committed to the success of every engagement.
Kenneth Downey
Founder & CEO
Ken@CareerMaker.com
We Know Our Clients
Inside and Out.
CareerMaker takes time to develop a
deep and thorough understanding of
what makes each client different from
others in their industry.
We seek to develop a complete and
well-rounded understanding of the
position, culture, product mix and
unique business dynamics of each
client.
These aspects are core to our search
process, and enable us to work beyond
a job description and into the subtle
connections that truly move your
organization.
© 2016 CareerMaker, Inc.
Global Reach
Completed Searches
- 3. © 2016 CareerMaker, Inc.
Global Reach
Completed Searches
We Build Senior Management Teams.
Global Reach - Completed Searches
Types of Engagements:
Retained Search
• Senior Management Executives
• Board of Directors
• Advisory Boards
• Stealth recruiting for senior
individual contributors
Candidate Competency Analysis
• Independent analysis of
candidates you have identified
Management Team Evaluation
• Independent analysis of your
own internal candidates
Functional Staffing Expertise
• CEO, COO, President, GM
• Sales CSO, CRO, CCO
• Marketing CMO
• Digital CDO, eCommerce
• Technology CTO, CIO
• Engineering (R&D)
• Finance CFO
• Business Development
• Human Resources
CareerMaker specializes in building high-caliber senior management teams for start-up and well established
companies. We work closely with Boards of Directors, management, and investors to gain a deep understanding
of the unique culture and needs of each organization, as well as its core competencies. We interact directly with
management to develop a framework, schedule, and plan to make the recruitment process transparent.
Highest Caliber Candidates
CareerMaker delivers only the highest caliber candidates. We utilize an extensive 12-dimension evaluation
process that enables us to uncover behaviors and information that many skilled interviewers routinely overlook.
All CareerMaker candidates complete intensive interviews and reference verification. We present only the top
candidates based on our rigorous evaluation process.
Making The Pieces Fit
We develop intelligent, forward-thinking staffing plans and solutions, always considering the subtleties that will
impact your organizational success. We create highly productive and rewarding work relationships to help you
meet your staffing goals and avoid hiring mistakes that cost you immeasurable time and money. CareerMaker
works diligently for you.
Global Reach
Completed Searches
- 4. Select Clients
© 2016 CareerMaker, Inc.
Global Reach
Completed Searches
© 2016 CareerMaker, Inc.
Technology
PE / VC
Consumer
Highly Effective
98% of all accepted searches
are successfully completed, placing
CareerMaker among the Top 1% of all
retained search firms. By contrast, most
firms average 71% completion rate*.
– Bradford D. Smart, Ph.D, Topgrading
Retention Rate:
Years Since Placement
How do we keep
our statistics so high?
1. We thoroughly scope & evaluate
the position to be filled
2. Careful, & extensive candidate
vetting to confirm skills & behaviors
3. We keep in touch with every hire
Year 1 Year 2 Year 3
100% 93% 88%
Global Reach
Completed Searches
- 5. Global Reach
Completed Searches
Step 1: Engagement Assessment
© 2016 CareerMaker, Inc.
Evaluate Input From Entire Search Team
• Critical business requirements
• Fundamental cultural issues
• Key near-term challenges
• Essential measurements of success
• Roles and responsibilities
• Key skills, abilities and personal traits desired
Search Progress: Day 1
Every search matters.
CareerMaker accepts no more
than 20 searches per year in
order to provide each one of our
clients with the highest level of
attention and service.
Our clients find comfort in knowing
that we are highly focused, and
that every search we accept is our
top priority. This ensures our
work is always intimate, focused, and
purposeful.”
Further, we are not restricted by
“off-limits” issues, which include the
inabilty to recruit anyone who works
at a client company.
We thoughtfully identify and partner
with key companies in different
business sectors to maximize our
ability to serve clients without
encumberances.
ENGAGEMENT
ASSESSMENT
POSITION
SPECIFICATION
RESEARCH CANDIDATE
DEVELOPMENT
CANDIDATE
ASSESSMENT
BACKGROUND
VERIFICATION
NEGOTIATION
& OFFER
2
DAYS
20
DAYS
2
DAYS
5
DAYS
3
DAYS
15
DAYS
Global Reach
Completed Searches
- 6. Global Reach
Completed Searches
Step 2: Position Specification
© 2016 CareerMaker, Inc.
Develop:
• Key interview and criteria questions
• Strategy for client assessment process
Deliver to Client:
• Comprehensive position specification and company background
• Assessment tool to measure and rate candidates
Position Specification
Search Progress: Day 3
High Touch Service
We guarantee our clients the service
and access they expect. This means
making ourselves available around
the clock, to listen, strategize and
provide solid, balanced counsel at
times convenient to our clients.
This high level of availability ensures
a high amount of contact with clients.
ENGAGEMENT
ASSESSMENT
POSITION
SPECIFICATION
RESEARCH CANDIDATE
DEVELOPMENT
CANDIDATE
ASSESSMENT
BACKGROUND
VERIFICATION
NEGOTIATION
& OFFER
2
DAYS
20
DAYS
5
DAYS
3
DAYS
15
DAYS
Global Reach
Completed Searches
- 7. Global Reach
Completed Searches
Step 3: Research
© 2016 CareerMaker, Inc.
Research From Key Data Resources:
• Industry contacts
• Associations
• Online and offline data sources
• Our proprietary database containing the most qualified “C”
level and next generation of “C” level leadership available
Deliver To Client:
• Recruitment strategy
• Target list of companies & candidates
Search Progress: Day 6
Performance Based.
CareerMaker’s fee structure is
performance motivated. Rather than
expensive up-front invoices, we are
best rewarded when we deliver results
to you.
ENGAGEMENT
ASSESSMENT
POSITION
SPECIFICATION
RESEARCH CANDIDATE
DEVELOPMENT
CANDIDATE
ASSESSMENT
BACKGROUND
VERIFICATION
NEGOTIATION
& OFFER
2
DAYS
20
DAYS
5
DAYS
15
DAYS
Global Reach
Completed Searches
- 8. Global Reach
Completed Searches
Step 4: Candidate Development
© 2016 CareerMaker, Inc.
Shorter Search Cycle
While competitor search cycles
take 19+ weeks* to complete,
CareerMaker averages
less than 10 weeks.
* Source:
Topgrading, Bradford D. Smart, Ph.D
Contact All Target Candidates and Sources
Initial Screen of All Potential Candidates
Deliver to Client
Regular activity updates:
• Status of candidates in the pipeline
• Issue identification and resolution
• Marketplace feedback and business intelligence
• Updated target candidate list
Search Progress: Day 21
Weeks to completion
search cycles
Industry Average
CareerMakerE X E C U T I V E S E A R C H
19 +
10
ENGAGEMENT
ASSESSMENT
POSITION
SPECIFICATION
RESEARCH CANDIDATE
DEVELOPMENT
CANDIDATE
ASSESSMENT
BACKGROUND
VERIFICATION
NEGOTIATION
& OFFER
2
DAYS
20
DAYS
5
DAYS
Global Reach
Completed Searches
- 9. Global Reach
Completed Searches
Step 5: Candidate Assessment
© 2016 CareerMaker, Inc.
CareerMaker Meets Face-to-Face With Top Candidates:
Unique 12-dimension evaluation process
Lead and Direct Client Assessment Process
Deliver to Client:
Candidate assessment reports
• Candidate biographies
• Resumes
• Full compensation histories (prior 5 years)
Search Progress: Day 41
Thorough & creative.
CareerMaker’s thorough and hands-
on approach is an integral part of our
search process.
It enables us to quickly develop
smart and creative solutions to the
challenges that often arise in complex
searches.
ENGAGEMENT
ASSESSMENT
POSITION
SPECIFICATION
RESEARCH CANDIDATE
DEVELOPMENT
CANDIDATE
ASSESSMENT
BACKGROUND
VERIFICATION
NEGOTIATION
& OFFER
2
DAYS
5
DAYS
Global Reach
Completed Searches
- 10. Global Reach
Completed Searches
Step 6: Background Verification
© 2016 CareerMaker, Inc.
Check references via contacting
listed and unlisted contacts
• Superiors
• Subordinates
• Peers
• Customers
Complete third-party
background analysis
• Credit
• Criminal Background Check
• Driving License
• Education
• Employment
Search Progress: Day 46
Global Access.
Extensive Reach.
We understand your business
may exist in more than just
a single location.
Our comprehensive, in-depth
knowledge of your business and
industry enables CareerMaker to
support your global human
capital needs.
Develop Reference Strategy and Reports:
ENGAGEMENT
ASSESSMENT
POSITION
SPECIFICATION
RESEARCH CANDIDATE
DEVELOPMENT
CANDIDATE
ASSESSMENT
BACKGROUND
VERIFICATION
NEGOTIATION
& OFFER
2
DAYS
Global Reach
Completed Searches
- 11. Global Reach
Completed Searches
Only top talent.
We know the most qualified executive
talent. Our evaluation and assessment
capabilities ensure the best fit for
your company.
Cost of a bad hire is between 5x and
100x salary. We reduce your exposure
by providing only exceptional, well-
vetted candidates.
Step 7: Negotiation & Offer
© 2016 CareerMaker, Inc.
CareerMaker Works With Client to Develop:
• Compensation package and employment agreement (if needed)
• Candidate acceptance strategy
Close the Candidate
Resolve Any Open Issues
Ensure Effective Candidate Transition
Search Progress: Day 48 Complete!
DAMAGES
• salary of mis-hire
• loss of revenue
• training costs
• loss of company morale
• loss of business momentum
• “sympathy” departures
ENGAGEMENT
ASSESSMENT
POSITION
SPECIFICATION
RESEARCH CANDIDATE
DEVELOPMENT
CANDIDATE
ASSESSMENT
BACKGROUND
VERIFICATION
NEGOTIATION
& OFFER
Global Reach
Completed Searches
2M+
1.5M
1M
500K
100K
Industry Average
Bad Hire Cost
CareerMaker
Placement Cost
- 12. Global Reach
Completed Searches
Ken Downey
© 2016 CareerMaker, Inc.
Ken is a 20-year veteran of the executive search industry. He founded
CareerMaker in 1997 with a goal to conduct high-integrity executive search
with a speed, accuracy and intimate understanding of each client’s business
and culture normally found only with the best in-house HR executives. His
search work spans a variety of industries throughout the world, as evidenced
by a client list that includes Microsoft, Crocs, Cisco, Hotwire, Plantronics,
RecycleBank, The Honest Company, and others.
Prior to his career in executive search, Ken held a series of HR generalist and
recruitment roles at Cooper Industries, Reebok, Fidelity Investments, and
Cambridge Technology Partners.
He has diverse International and multi-cultural business experience, combined with deep and fundamental
understandings of what makes companies work, as well as how to build and motivate global teams. To date,
Ken has conducted more than 35,000 interviews, and been personally responsible for hiring 6,000+
professionals worldwide.
Ken’s broad Human Resources experience and strong understanding of business, combined with his wealth of
influential global contacts, enables him to uniquely and successfully lead his clients in the search process. He
holds BS degrees in both Industrial & Labor Relations and Political Science from The State University of New
York. He also has a MS in Labor Relations from Cornell University.
What people say.
“Ken knew the company, products and
personalities so well that I thought he
was an internal recruiter.”
- VP, Global Product Mgt, Crocs
“Retained by our global technology
firm, to hire a division president,
Ken proved he could thoroughly vet
candidates from multiple dimensions
—asking hard questions of the hiring
team and candidates. The result was a
great hire!”
- CFO, HID Global
“We relied on Ken at a critical time
for the company. He understands the
values, motivations, and business
drivers that enabled us to make a
quick and successful CEO hire. He
didn’t sugarcoat anything, and always
presented circumstances accurately
and completely.”
- Chairman of the Board, Crocs
ken@CareerMaker.com CareerMaker.com
Global Reach
Completed Searches
- 13. Global Reach
Completed Searches
Global Reach
Completed Searches
© 2016 CareerMaker, Inc.
CareerMakerE X E C U T I V E S E A R C H
Boston
535 Albany Street, Suite 3B
Boston, MA 02118
+1 617-247-7900
Palo Alto
555 Bryant Street, Suite 251
Palo Alto, CA 94301
+1 408-369-1100
CareerMaker specializes in searches for CEO, CFO and COO candidates, their respective direct reports,
as well as an active Board of Directors recruitment practice. Our work is intimate, focused, and purposeful.
© 2016 CareerMaker, Inc. | ken@CareerMaker.com | CareerMaker.com
ken@CareerMaker.com
CareerMaker.com