The document outlines challenges faced by organizations in managing fax volumes, including increasing costs, outdated infrastructure, and lack of technical resources. There is a focus on the need for better visibility, reporting, and business continuity plans, while also noting plans to move towards cloud solutions and automate other processes. Ultimately, the organization seeks to eliminate inefficiencies related to fax management through modern solutions.

1. CLOUD FAXING
CHECKLIST
Expenses
Visibility &
reporting
Resource
management
Fax volumes
Business
continuity
Support &
security
Long-term
strategy

2. Fax volumes within your organisation are
expected to continue growing annually.
Fax volumes are down, yet you’re still
maintaining an internal infrastructure.
Supporting your fluctuating fax volumes
is a recurring challenge.
FAX VOLUMES

3. Replacing obsolete or unsupported fax boards,
hardware or software requires CAPEX IT
budget you don’t have.
The cost of managing fax servers keeps
increasing.
CAPEX budget for a new solution is impossible
to get.
EXPENSES

4. The current fax server solution doesn’t
integrate with your organisation’s new ERP
system or updated ERP version.
Moving to a virtual fax server environment is
in your plans, but the fax protocol is not
supported by VoIP technology.
There is no technical resource in your IT team
who has any experience with fax solutions
anymore.
SUPPORT & SECURITY

5. Should an incident happen, your organisation
does not have an adequate recovery plan in
place.
BUSINESS CONTINUITY

6. It is difficult or impossible to view or search for
fax statuses (e.g., when/if it was sent, when/if
it was received, etc.).
The faxes your organisation deals with are
not “business-critical” but could still benefit
from better reporting.
VISIBILITY & REPORTING

7. RESOURCE MANAGEMENT
The staff and services of IT are already
stretched too thin to manage another fax
server.
Eliminating the need for physical filing
cabinets and/or third-party archiving
services is on your wish-list.
Data centre management is not one of your
organisation’s core competencies.

8. LONG-TERM STRATEGY
Adopting lean initiatives is one of your priorities
to increase efficiency organisation-wide.
The organisation has plans to go beyond fax
to automate other business processes.
You have decided to move all non-core apps
to the cloud.

9. CLOUD FAXING CHECKLIST
Have you checked one or more boxes?
Learn more about
Esker Cloud Fax Services’ benefits:
www.esker.com.au/faxservices