Pam implemented new procedures at the point of sale that reduced a store's shrinkage by 50% and devised a restocking method for apparel that reduced labor hours. As a result, productivity increased and time was managed more efficiently. Pam's approach also created a cohesive team atmosphere that promoted the concept of working together. She is a woman of integrity with an outstanding work ethic who takes initiative to perform excellent service. Pam is well respected by vendors, employees, customers, and the community.