Clarke Energy Southern Africa customer launch event upload
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Presentations by Alan Fletcher and Alex Marshall delivered at Clarke Energy's customer launch event in Johannesburg, 1st April. http://www.clarke-energy.com
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Clarke Energy Southern Africa customer launch event upload
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Editor's Notes
- Alan will provide more insight to this in the next presentation.
- Ladies and gentlemen We sincerely thank you for taking the time out of your private lives to join us this eventing.We recognise and appreciate the commitment in return I promise not to waffle on for too long.Who am I? …..I want to briefly touch on who Clarke Energy is, our ethos and vision.“Clarke” is the family name behind the businessJim Clarke – founder & Chairman along with his son Jamie our CEO who are both here tonightJim & Jamie can you briefly stand up? To all existing and potential customers please feel free to engage with Jim and Jamie once the formalities are over.
- As the slide depicts we are privileged to be GE’s largest and oldest Jenbacher distributorThe journey We were approached by the Austrian trade board in 1994, as were a number of other companiesJenbacher AG as they were known back then were looking for a distributor for the UK marketLong story short, Clarke Energy were selected due in the main to our focus on aftersales service.This was a major coup for us, being some of the other suitors, were considerably larger in terms of scale and financial muscleWe worked with Jenbacher AG until 2003 when GE acquired the businessGE acquisition brought scale, investment in new production facilities along with world class manufacturing techniqueThough it also presented an opportunity for growth provided you had the right ethos and appetiteJim set our ethos from day 1 and it was non-negotiableSome 25 years later although the size and scale of the business is almost unrecognisable Going forwards the company has the next generation of leader in Jamie altough the principle foundation remains unchangedEthosTotal customer focusDeliver on our commitments at all timesAdopt a can-do attitudeIf there are problems address them immediatelyOur business has enjoyed significant growth post GE’s acquisition. A large contributor to this growth has been down to our values which both ensures and drives long term performance
- Extensive experience of Jenbacher product across many applications & climatic conditionsFast response to problem resolution due to long factory relationshipsBest solution for parts supply Solid engineering & design back upCustomer focus
- This is our visionEquipment availability means satisfied customersGrowth through providing un-paralleled levels of equipment uptime which in turn equals customer satisfaction and hopefully more sales!