4. Introduction
Cybersecurity entails safeguarding computer systems, networks,
programs, and data from unauthorized access and cyber threats,
ensuring confidentiality, integrity, and availability.
It's vital for protecting sensitive data, preventing unauthorized
access, and maintaining digital system integrity, benefiting
individuals, businesses, and governments by averting financial loss,
reputational damage, and operational disruption.
As cyber threats evolve, robust cybersecurity investments are
indispensable for upholding trust and resilience in our
interconnected digital landscape.
6. Why Choose PwC?
PwC, a top-tier professional services firm, provides bespoke
cybersecurity solutions addressing diverse business requirements.
Drawing upon extensive experience in audit, consulting, and
technology, PwC aids organizations in mitigating cyber risks and
defending digital assets against emerging threats.
As a frontrunner in social media cybersecurity, PwC conducts
thorough assessments and deploys customized strategies alongside
cutting-edge technologies to safeguard user data. With a global
presence spanning 150 countries, PwC emphasizes trust and
transparency, working closely with clients to enhance security
awareness and resilience against cyber threats while preserving
platform integrity.
8. Chatter - Cyber Security Position
Physical assets :
1. Company iPhones and laptops
2. Staff and their awareness of
cyber security
3. Data Storage Devices
4. Servers
5. Network Equipment
Informational Assets:
1. User details ( bank passwords,
locations, addresses, profiles )
2. Company Analysis reports
3. Security and Access Controls
4. Intellectual property like patents,
copyrights, trade marks.
We can analyze Chatter’s Cyber Security Position by a simple Security Risk
Assessment.
Assets Identification : We Identify the types of assets that could possibly be at
risk
9. Threats to assets :
Theft- Theft of assets refers to the unlawful taking or removal of property or resources
belonging to an entity.This can lead to unauthorised access of data
Phishing - Phishing is a deceptive cyber attack where attackers trick people into giving
sensitive information by impersonating trusted sources.
Malwares- Malware, short for malicious software, refers to any software intentionally
designed to cause damage, disrupt operations, or gain unauthorized access to computer
systems or networks.
Data Breaches - A data breach occurs when sensitive, confidential, or protected
information is accessed, disclosed, or used by unauthorized parties without authorization.
DoS attacks- A Denial-of-Service (DoS) attack is a cyber attack that aims to disrupt or
temporarily disable a computer system or network by overwhelming it with a flood of
excessive traffic, thus rendering it inaccessible to legitimate users.
10. Vulnerability assessment:
The recent incident involving the theft of a Chatter employee's laptop poses a
significant threat to the platform's cybersecurity. Access to the information stored
on the stolen device could potentially be exploited to compromise the integrity of the
company's data.
Additionally, due to employees' limited knowledge of cybersecurity measures,
Chatter is susceptible to various threats including unauthorized access, spyware,
malware, and ransomware attacks.
Furthermore, the possibility of a Denial of Service (DoS) attack on the app could
result in user dissatisfaction and loss of user base. Despite inherent vulnerabilities,
efforts to mitigate cybersecurity risks are imperative to safeguard Chatter's digital
infrastructure and minimize potential harm.
11. Chatter’s Risks
1. Breach of User Data:
- Users share personal information, including photos, videos, addresses, and
bank details, on Chatter.
- Third-party data breaches can lead to severe consequences, such as access to
sensitive information by hackers, exploitation by human-trafficking
organizations, and financial scams ( caused by usage of user’s bank info for in-
app purchases being leaked ).
- Regulatory scrutiny, legal liabilities, and reputational damage may result
from data privacy concerns.
- Loss of user trust and market share to competitors are potential outcomes
for Chatter.
12. 2.DoS Attacks on Servers:
- Hackers disrupt Chatter's operations by launching DoS attacks on its servers using malware
and viruses.
- Depending on the severity, these attacks can cause minor to major disruptions, affecting the
organization's revenue and day-to-day operations.
3.Account Takeover, Impersonation, and False Information:
- Hackers gaining unauthorized access to user or employee credentials can impersonate
individuals or spread false information on behalf of the company.
- This can lead to legal consequences and damage the organization's reputation.
14. PwC Team’s Solutions
Chatter’s priorities should be :
1. Maintenance of Privacy of user information
2. Building stronger measures against hacking, malwares.
3. Training employees and keeping their skills with respect to cyber security up to
date.
4. Setting up new authentication systems to avoid possibilities of unauthorized access.
Core advisory Team :
Providing a complete analysis to Chatter’s Management on the type, levels and
probabilities of different kinds of cyber security risks to design a good strategy for
maintaining and upgrading measures against cyber security risk.
15. Crisis Team :
1. Handle the incident of the “ loss of a laptop “ by finding ways to secure data in the
laptop and avoid further issues of the incident
2. Teach the employees ways to avoid, handle and recover from such attacks.
Cyber Threat team:
1. This team will help chatter in making themselves aware about potential
cyber threats and help in prevention of cyber security risks by staying
updated.
2. Ethical hackers can also e used by chatter to test the levels and weaknesses
in their cyber security measures being used.
Identity and access Management :
A new system for authorisation must be used by Chatter’s employees such that
unauthorised access is prevented and an additional layer of safety is provided by the
organisation in a way that doesn’t allow hackers to gain information of the company
and/or its users easily.
17. Conclusion
In conclusion, ensuring robust cybersecurity measures for Chatter,
or any social media platform, is paramount in safeguarding user
data, maintaining trust, and upholding the integrity of the platform.
By addressing risks such as data breaches, phishing attacks, content
moderation challenges, and privacy violations, Chatter can bolster its
defences against evolving cyber threats.
Implementing proactive security strategies, regular risk
assessments, user education initiatives, and compliance with
relevant regulations are essential steps in mitigating these risks and
fostering a secure digital environment for users.
Through continuous vigilance and investment in cybersecurity,
Chatter can navigate the complex landscape of cyber threats while
providing a safe and trusted platform for users to connect and
communicate.
