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How to be data-driven when you aren't Netflix
(or even if you are)
Charles Sonigo, Head of Product, Streamroot
DEMUXED - October 18, 2018
Who are we...
© 2018 Streamroot - All rights reserved
The leading peer-accelerated delivery solution for OTT video and device-side
performance optimization company
WHAT
✓ WebRTC-based peer-accelerated delivery
✓ Mid-stream client-side CDN switching
✓ eCDN for global businesses
WHY
✓ Greater scale
✓ Better QoS
✓ Lower spend
+20 Million
UNIQUE VIDEO
SESSIONS DAILY
+5 Billion
UNIQUE VIDEO
SESSIONS IN 2018
Who are we...
The largest and most trusted distributed delivery network for OTT video
© 2018 Streamroot - All rights reserved
1 The Challenge
Improving software when performance can only be measured in
production...
The Challenge: Axioms - Requirements
© 2018 Streamroot - All rights reserved
● KPIs highly dependent on environmental factors
● Controlled testing environments never capture real-
world complexity
● Intuition will be wrong
● Need to maintain team velocity and feature releases
● Need to be able to randomize, ideally at user level
Backend Logic
● Content caching
● Encoding experiments
● CDN load balancing
● Peer matching
The Challenge: use cases
© 2018 Streamroot - All rights reserved
Client-side logic
● UI
● ABR improvements
● Ads Workflows
2 How it All Began
How to build a data pipeline with only a few good men
(and women).
ANALYTICS PROCESSOR
Basic graphs
Custom dashboards for everyday
work
In-house advanced statistics
services
CLIENT METRICS
Performance & QoS
metric payloads sent to
HTTP endpoint
MESSAGE BROKER
& DATA
PROCESSORS
Receives and distributes
messages
Preprocessing for specific
analysis
ANALYTICS DB
Store and pre-aggregate
data.
Offers cross dimensions
drills, filters and more.
How it Started: Our Basic Data Lab
HTTP
endpoint
data
processors
© 2018 Streamroot - All rights reserved
Message Broker and Data Processors
Potential Upgrades Based on Your Needs
© 2018 Streamroot - All rights reserved
● Scalability and resilience:
○ Data collection services with Kubernetes autoscaling
○ Partitioned Kafka topics
○ Flink for distributed, resilient, stateful data processors
Hadoop with Avro
● Hadoop ecosystem for industrialised data processing
● Storage gain with Avro compression
● Robust schema evolution with backward compatibility
Potential Upgrades Based on Your Needs
Analytics DB and Processors
Zeppelin (or Jupyter) + PySpark:
● Limitless analysis capabilities
● Quick exploration/iterations on complex analysis
● Easy to share implementations
© 2018 Streamroot - All rights reserved
Many options are out there depending on your requirements: scale, features, open-source,
proprietary, Cloud, etc.
Message broker Data Processor Database BI/viz tools Custom analytics
Apache Kafka Flink Druid Superset Python
RabbitMQ Storm InfluxDB Grafana R
ActiveMQ Hive Hadoop Tableau
ZeroMQ Kafka Streams PostGresSQL QlikView
Amazon Kinesis Spark ElasticSearch Kibana
The tools are out there
© 2018 Streamroot - All rights reserved
3 The Scientific Method for AB
Testing
(without compromising on team velocity and feature releases)
© 2018 Streamroot - All rights reserved
AB Testing: Deployment
RELEASE TESTING WITH REVERSE PROXY
● Randomizing version of the code used by your users
● Used to roll out new releases progressively
DYNAMIC CONFIG INJECTION
● Server returns different
configuration files
● Inject parameters to fine-tune /
toggle new features on and off
AB Testing: Configuration Injection
© 2018 Streamroot - All rights reserved
100%
V2V2 Conf AB TestV2 ??
AB Testing: New version roll-out
V2 AA’ TestV2 CANARYV1
1% of traffic
New features: toggled off
50% V1 - 50% V2
New features: toggled off
100%
New features: toggled off
100% w/ 5% new
features
New features: turn on one-by-
one
100%
New features:
all ON
RELEASE W/ REVERSE PROXY
© 2018 Streamroot - All rights reserved
Canary release
● Only need to detect major regressions and errors.
● If any, rollback and fix.
100%
V2V2 Conf AB TestV2 ??
AB Testing: New version roll-out
V2 AA’ TestV2 CANARYV1
1% of traffic
New features: toggled off
50% V1 - 50% V2
New features: toggled off
100%
New features: toggled off
100% w/ 5% new
features
New features: turn on one-by-
one
100%
New features:
all ON
RELEASE W/ REVERSE PROXY
© 2018 Streamroot - All rights reserved
V2 AA’ Test
● Want to make sure V2 with features off behaves exactly live V1
● Critical step: any regression that slips through is very costly and hard to find later on
● If any, rollback and fix.
100%
V2V2 Conf AB TestV2 Release
AB Testing: New version roll-out
V2 AA’ TestV2 CANARYV1
1% of traffic
New features: toggled off
50% V1 - 50% V2
New features: toggled off
100%
New features: toggled off
100% w/ 5% new
features
New features: turn on one-by-
one
100%
New features:
all ON
FULL DEPLOYMENT
© 2018 Streamroot - All rights reserved
100%
V2V2 Conf AB TestV2 Release
AB Testing: New version roll-out
V2 AA’ TestV2 CANARYV1
1% of traffic
New features: toggled off
50% V1 - 50% V2
New features: toggled off
100%
New features: toggled off
100% w/ 5% new
features
New features: turn on one-by-
one
100%
New features:
all ON
CONFIGURATION
INJECTION
© 2018 Streamroot - All rights reserved
● Activate features one by one and analyse their impact
● Keep the good ones, rethink or tweak the bad ones
4 Beating the averages
Enhance, Enhance, Enhance!
Insert a graph that shows
outliers
© 2018 Streamroot - All rights reserved
101: Outliers
Some can be filtered out.
Some are symptoms of a
problem.
Stay vigilant!
P2P Data Exchange Protocol Samples Traffic offload %
TCP-like 15,772,543 65.54%
UDP-like 16,152,624 67.04%
UDP-like protocol is
obviously better!
© 2018 Streamroot - All rights reserved
102: Simpson & Confounding Factors...
… Or how aggregated results can give you a completely wrong idea.
P2P Data Exchange Protocol Samples Traffic offload %
TCP-like 15,772,543 65.54%
UDP-like 16,152,624 67.04%
P2P Data Exchange Protocol Type Samples Traffic offload %
TCP-like Live 13,004,140 62.10%
UDP-like Live 13,340,504 65.02%
TCP-like VOD 2,768,403 81.72%
UDP-like VOD 2,812,120 76.61%
Live: +2.92% for UDP-like
VOD: -5.11% for UDP-like
© 2018 Streamroot - All rights reserved
102: Simpson & Confounding Factors
© 2018 Streamroot - All rights reserved
What can you do to prevent it?
● You can’t... Stay vigilant!
● Always ask yourself if you have missed a lurking confounding factor.
● Know you data and cross check your results for each important dimension: live/VoD, low bitrate
vs. high bitrate, country / ISP, Devices, Browsers...
● Regularly check for over-represented groups in your audience and monitor them closely.
102: Simpson & Confounding Factors
103: Histograms
avg.
© 2018 Streamroot - All rights reserved
Splitting along
dimensions is critical.
It’s only natural to do the
same along your metrics.
© 2018 Streamroot - All rights reserved
201: Tackling noise
2 identical configurations →
The law of large numbers says
aggregated values will converge
...but when?
What is noise and what is an
actual effect of a change you
introduced?
© 2018 Streamroot - All rights reserved
201: Statistical Significance
Many possibilities based on the way you design your experiments
We use the Chi-Squared Test.
+ Low CPU cost
+ Can apply the test on any subgroups after preprocessing
+ Easy tweak to balance memory usage and precision
- Memory intensive
- Cardinality hurts fast
201: Chi-Squared Test
Test dependency of two variables: Label vs. Metric X
● If X and Label are truly independent (Null
Hypothesis), the Chi Squared distribution is known.
● Comparison of the observed Chi Squared distribution
versus the theoretical one gives us the probability
that the difference we see isn’t just noise.
© 2018 Streamroot - All rights reserved
201: Chi-Squared Visualized
Inputs:
● A metric with a
range of values
● 2 groups
● Some filters
© 2018 Streamroot - All rights reserved
201: Population movements or practical significance
1 1. Test Metadata:
● P Value
● Model Validity
● #Samples
● Total population
displacement
© 2018 Streamroot - All rights reserved
201: Population movements: practical significance
2
2. Axis
X: Buckets interval and
distribution of all samples
Y: Population movements
between the two groups
© 2018 Streamroot - All rights reserved
201: Impact on statistical significance
5 What’s Next for us?
● More statistical significance visuals
● User clusters based on how they interact with our tech
● ML for client configuration optimization
Thank you!
charles.sonigo@streamroot.io
Check out our engineering blog at
medium.com/streamroot-developers-blog

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Charles sonigo - Demuxed 2018 - How to be data-driven when you aren't Netflix (or even if you are)

  • 1. How to be data-driven when you aren't Netflix (or even if you are) Charles Sonigo, Head of Product, Streamroot DEMUXED - October 18, 2018
  • 2. Who are we... © 2018 Streamroot - All rights reserved The leading peer-accelerated delivery solution for OTT video and device-side performance optimization company WHAT ✓ WebRTC-based peer-accelerated delivery ✓ Mid-stream client-side CDN switching ✓ eCDN for global businesses WHY ✓ Greater scale ✓ Better QoS ✓ Lower spend
  • 3. +20 Million UNIQUE VIDEO SESSIONS DAILY +5 Billion UNIQUE VIDEO SESSIONS IN 2018 Who are we... The largest and most trusted distributed delivery network for OTT video © 2018 Streamroot - All rights reserved
  • 4. 1 The Challenge Improving software when performance can only be measured in production...
  • 5. The Challenge: Axioms - Requirements © 2018 Streamroot - All rights reserved ● KPIs highly dependent on environmental factors ● Controlled testing environments never capture real- world complexity ● Intuition will be wrong ● Need to maintain team velocity and feature releases ● Need to be able to randomize, ideally at user level
  • 6. Backend Logic ● Content caching ● Encoding experiments ● CDN load balancing ● Peer matching The Challenge: use cases © 2018 Streamroot - All rights reserved Client-side logic ● UI ● ABR improvements ● Ads Workflows
  • 7. 2 How it All Began How to build a data pipeline with only a few good men (and women).
  • 8. ANALYTICS PROCESSOR Basic graphs Custom dashboards for everyday work In-house advanced statistics services CLIENT METRICS Performance & QoS metric payloads sent to HTTP endpoint MESSAGE BROKER & DATA PROCESSORS Receives and distributes messages Preprocessing for specific analysis ANALYTICS DB Store and pre-aggregate data. Offers cross dimensions drills, filters and more. How it Started: Our Basic Data Lab HTTP endpoint data processors © 2018 Streamroot - All rights reserved
  • 9. Message Broker and Data Processors Potential Upgrades Based on Your Needs © 2018 Streamroot - All rights reserved ● Scalability and resilience: ○ Data collection services with Kubernetes autoscaling ○ Partitioned Kafka topics ○ Flink for distributed, resilient, stateful data processors
  • 10. Hadoop with Avro ● Hadoop ecosystem for industrialised data processing ● Storage gain with Avro compression ● Robust schema evolution with backward compatibility Potential Upgrades Based on Your Needs Analytics DB and Processors Zeppelin (or Jupyter) + PySpark: ● Limitless analysis capabilities ● Quick exploration/iterations on complex analysis ● Easy to share implementations © 2018 Streamroot - All rights reserved
  • 11. Many options are out there depending on your requirements: scale, features, open-source, proprietary, Cloud, etc. Message broker Data Processor Database BI/viz tools Custom analytics Apache Kafka Flink Druid Superset Python RabbitMQ Storm InfluxDB Grafana R ActiveMQ Hive Hadoop Tableau ZeroMQ Kafka Streams PostGresSQL QlikView Amazon Kinesis Spark ElasticSearch Kibana The tools are out there © 2018 Streamroot - All rights reserved
  • 12. 3 The Scientific Method for AB Testing (without compromising on team velocity and feature releases)
  • 13. © 2018 Streamroot - All rights reserved AB Testing: Deployment RELEASE TESTING WITH REVERSE PROXY ● Randomizing version of the code used by your users ● Used to roll out new releases progressively
  • 14. DYNAMIC CONFIG INJECTION ● Server returns different configuration files ● Inject parameters to fine-tune / toggle new features on and off AB Testing: Configuration Injection © 2018 Streamroot - All rights reserved
  • 15. 100% V2V2 Conf AB TestV2 ?? AB Testing: New version roll-out V2 AA’ TestV2 CANARYV1 1% of traffic New features: toggled off 50% V1 - 50% V2 New features: toggled off 100% New features: toggled off 100% w/ 5% new features New features: turn on one-by- one 100% New features: all ON RELEASE W/ REVERSE PROXY © 2018 Streamroot - All rights reserved Canary release ● Only need to detect major regressions and errors. ● If any, rollback and fix.
  • 16. 100% V2V2 Conf AB TestV2 ?? AB Testing: New version roll-out V2 AA’ TestV2 CANARYV1 1% of traffic New features: toggled off 50% V1 - 50% V2 New features: toggled off 100% New features: toggled off 100% w/ 5% new features New features: turn on one-by- one 100% New features: all ON RELEASE W/ REVERSE PROXY © 2018 Streamroot - All rights reserved V2 AA’ Test ● Want to make sure V2 with features off behaves exactly live V1 ● Critical step: any regression that slips through is very costly and hard to find later on ● If any, rollback and fix.
  • 17. 100% V2V2 Conf AB TestV2 Release AB Testing: New version roll-out V2 AA’ TestV2 CANARYV1 1% of traffic New features: toggled off 50% V1 - 50% V2 New features: toggled off 100% New features: toggled off 100% w/ 5% new features New features: turn on one-by- one 100% New features: all ON FULL DEPLOYMENT © 2018 Streamroot - All rights reserved
  • 18. 100% V2V2 Conf AB TestV2 Release AB Testing: New version roll-out V2 AA’ TestV2 CANARYV1 1% of traffic New features: toggled off 50% V1 - 50% V2 New features: toggled off 100% New features: toggled off 100% w/ 5% new features New features: turn on one-by- one 100% New features: all ON CONFIGURATION INJECTION © 2018 Streamroot - All rights reserved ● Activate features one by one and analyse their impact ● Keep the good ones, rethink or tweak the bad ones
  • 19. 4 Beating the averages Enhance, Enhance, Enhance!
  • 20. Insert a graph that shows outliers © 2018 Streamroot - All rights reserved 101: Outliers Some can be filtered out. Some are symptoms of a problem. Stay vigilant!
  • 21. P2P Data Exchange Protocol Samples Traffic offload % TCP-like 15,772,543 65.54% UDP-like 16,152,624 67.04% UDP-like protocol is obviously better! © 2018 Streamroot - All rights reserved 102: Simpson & Confounding Factors... … Or how aggregated results can give you a completely wrong idea.
  • 22. P2P Data Exchange Protocol Samples Traffic offload % TCP-like 15,772,543 65.54% UDP-like 16,152,624 67.04% P2P Data Exchange Protocol Type Samples Traffic offload % TCP-like Live 13,004,140 62.10% UDP-like Live 13,340,504 65.02% TCP-like VOD 2,768,403 81.72% UDP-like VOD 2,812,120 76.61% Live: +2.92% for UDP-like VOD: -5.11% for UDP-like © 2018 Streamroot - All rights reserved 102: Simpson & Confounding Factors
  • 23. © 2018 Streamroot - All rights reserved What can you do to prevent it? ● You can’t... Stay vigilant! ● Always ask yourself if you have missed a lurking confounding factor. ● Know you data and cross check your results for each important dimension: live/VoD, low bitrate vs. high bitrate, country / ISP, Devices, Browsers... ● Regularly check for over-represented groups in your audience and monitor them closely. 102: Simpson & Confounding Factors
  • 24. 103: Histograms avg. © 2018 Streamroot - All rights reserved Splitting along dimensions is critical. It’s only natural to do the same along your metrics.
  • 25. © 2018 Streamroot - All rights reserved 201: Tackling noise 2 identical configurations → The law of large numbers says aggregated values will converge ...but when? What is noise and what is an actual effect of a change you introduced?
  • 26. © 2018 Streamroot - All rights reserved 201: Statistical Significance Many possibilities based on the way you design your experiments We use the Chi-Squared Test. + Low CPU cost + Can apply the test on any subgroups after preprocessing + Easy tweak to balance memory usage and precision - Memory intensive - Cardinality hurts fast
  • 27. 201: Chi-Squared Test Test dependency of two variables: Label vs. Metric X ● If X and Label are truly independent (Null Hypothesis), the Chi Squared distribution is known. ● Comparison of the observed Chi Squared distribution versus the theoretical one gives us the probability that the difference we see isn’t just noise.
  • 28. © 2018 Streamroot - All rights reserved 201: Chi-Squared Visualized Inputs: ● A metric with a range of values ● 2 groups ● Some filters
  • 29. © 2018 Streamroot - All rights reserved 201: Population movements or practical significance 1 1. Test Metadata: ● P Value ● Model Validity ● #Samples ● Total population displacement
  • 30. © 2018 Streamroot - All rights reserved 201: Population movements: practical significance 2 2. Axis X: Buckets interval and distribution of all samples Y: Population movements between the two groups
  • 31. © 2018 Streamroot - All rights reserved 201: Impact on statistical significance
  • 32. 5 What’s Next for us? ● More statistical significance visuals ● User clusters based on how they interact with our tech ● ML for client configuration optimization
  • 33. Thank you! charles.sonigo@streamroot.io Check out our engineering blog at medium.com/streamroot-developers-blog

Editor's Notes

  1. medium.com/streamroot-developers-blog