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Chapter



      9
             Diversification
 Strategies for Managing a Group of Businesses




9-1
Chapter Roadmap
       When to Diversify
       Strategies for Entering New Businesses
       Choosing the Diversification Path: Related versus
        Unrelated Businesses
       The Case for Diversifying into Related Businesses
       The Case for Diversifying into Unrelated Businesses
       Combination Related-Unrelated Diversification
        Strategies
       Evaluating the Strategy of a Diversified Company
       After a Company Diversifies: The Four Main Strategy
        Alternatives
9-2
Diversification and
                   Corporate Strategy
       A company is diversified when it is in two or more lines
        of business that operate in diverse market environments
       Strategy-making in a diversified company is a bigger
        picture exercise than crafting a strategy for a single line-
        of-business
         A diversified company needs a multi-industry,
           multi-business strategy
         A   strategic action plan must be developed
           for several different businesses competing
           in diverse industry environments
9-3
When Should a Firm Diversify?
       It is faced with diminishing growth prospects in present
        business
       It has opportunities to expand into industries whose
        technologies and products complement its present
        business
       It can leverage existing competencies and capabilities
        by expanding into businesses where these resource
        strengths are key success factors
       It can reduce costs by diversifying
        into closely related businesses
       It has a powerful brand name it can
        transfer to products of other businesses to
        increase sales and profits of these businesses
9-4
Why Diversify?
         To build shareholder value!


                 1+1=3
         Diversification is capable of building shareholder value if it passes
          three tests:
          1. Industry Attractiveness Test—the industry presents good
              long-term profit opportunities
          2. Cost of Entry Test—the cost of entering is not so high as to
              spoil the profit opportunities
          3. Better-Off Test—the company’s different businesses should
              perform better together than as stand-alone enterprises, such
              that company A’s diversification into business B produces a
              1 + 1 = 3 effect for shareholders
9-5
Strategies for Entering
             New Businesses

           Acquire existing company


                Internal start-up


      Joint ventures/strategic partnerships
9-6
Acquisition of an
                         Existing Company
       Most popular approach to diversification
       Advantages
          Quicker   entry into target market
          Easier   to hurdle certain entry barriers
              Acquiring technological know-how
              Establishing supplier relationships
              Becoming big enough to match rivals’
               efficiency and costs
              Having to spend large sums on
               introductory advertising and promotion
              Securing adequate distribution access
9-7
 In a study of the performance of the 200 largest U.S.
        corporations from 1990 to 2000, McKinsey & Company
        found that those companies that actively managed their
        business portfolios through acquisitions and divestitures
        created substantially more shareholder value than those
        that kept a fixed lineup of businesses.




9-8
Internal Startup
       More attractive when
          Parentfirm already has most of needed resources to build a
           new business
          Ample    time exists to launch a new business
          Internalentry has lower costs
           than entry via acquisition
          New  start-up does not have to go
           head-to-head against powerful rivals
          Additionalcapacity will not adversely impact supply-
           demand balance in industry
          Incumbents   are slow in responding to new entry
9-9
Joint Ventures and
                     Strategic Partnerships
        Good way to diversify when
           Uneconomical   or risky to go it alone
           Pooling competencies of two partners provides more
            competitive strength
           Only way to gain entry into a desirable foreign market
        Foreign partners are needed to
           Surmount  tariff barriers and import quotas
           Offer local knowledge about
                 Market conditions
                 Customs and cultural factors
                 Customer buying habits
                 Access to distribution outlets
9-10
Related vs. Unrelated
                      Diversification
          Related Diversification         Unrelated Diversification
       Involves diversifying into       Involves diversifying into
       businesses whose value chains    businesses with no
       possess competitively valuable   competitively valuable value
       “strategic fits” with value      chain match-ups or strategic
       chain(s) of firm’s present       fits with firm’s present
       business(es)                     business(es)




9-11
Fig. 9.1: Strategy Alternatives for
       a Company Looking to Diversify




9-12
Diversification
       Company   Diversification process   Types of businesses



                 Heavy reliance on         Many seemingly
                 acquisition               unrelated businesses




                 Primarily organic         Many businesses
                                           clustered in a few related
                                           industries




                 Product extensions/       Few related product lines
                 new product lines




9-13
Examples…
       Berkshire Hathaway is a holding company pursuing unrelated
         diversification (Dairy Queen, Borsheim’s Fine Jewelry, NetJets, and
        GEICO).

       News Corporation pursues a related diversification (TV Guide,
        Fox Sports, DirecTV).

       Dow Jones & Company pursues a related diversification (print
        publishing, electronic publishing, newspapers).

       Kimberly Clark (K-C) pursues both related diversification and unrelated. Its
          related company groups include consumer care products (Kleenex,
         Huggies, Cottonelle), hotel, workplace, and washroom products (Scott,
         ShopPro), and health care products like medical gloves, surgical drapes
         and gowns, and medical devices. These three groups are not necessarily
           all related, but within the groups, there are significant value chain
          synergies to be achieved, as well as, in some cases (health care
        products), the leveraging of a brand name.
9-14
What Is Related Diversification?
        Involves diversifying into businesses whose value
         chains possess competitively valuable “strategic fits”
         with the value chain(s) of the present business(es)
        Capturing the “strategic fits” makes related
         diversification a 1 + 1 = 3 phenomenon




9-15
Core Concept: Strategic Fit
        Exists whenever one or more activities in the value
         chains of different businesses are sufficiently similar to
         present opportunities for
           Transferring   competitively valuable
            expertise or technological know-how
            from one business to another
           Combining   performance of common
            value chain activities to achieve lower costs
           Exploiting   use of a well-known brand name
           Cross-business collaboration to create competitively
            valuable resource strengths and capabilities
9-16
Fig. 9.2: Value Chain
       Relationships for Related Businesses




9-17
Types of Strategic Fits
        Cross-business strategic fits can exist anywhere along
         the value chain
           R&D     and technology activities
           Supply   chain activities
           Manufacturing     activities
           Distribution   activities
           Sales   and marketing activities
           Managerial    and administrative support activities
9-18
 L’OrE9al is a good example of a company establishing
         cross-business collaboration to create new strengths and
         capabilities. In some cases it also combined value chain
         activities, including, perhaps, manufacturing and R&D.
        J&J is a great example of leveraging a well-respected
         brand name.
        PepsiCo provides a good example of combining related
         value chain activities, especially in production and
         distribution of its products.
9-19
Core Concept:
                    Economies of Scope
        Stem from cross-business opportunities to reduce costs


             Arise when costs can be cut
              by operating two or more businesses
              under same corporate umbrella

             Cost saving opportunities can stem
              from interrelationships anywhere
              along the value chains of different
              businesses
9-20
 J&J’s corporate management believes close collaboration
         among people in diagnostics, medical devices, and
         pharmaceuticals businesses, where numerous cross-
         business strategic fits exist, will give it an edge on
         competitors, most of whom cannot match the company’s
         breadth and depth of expertise.




9-21
What Is Unrelated
                       Diversification?
        Involves diversifying into businesses with
           No  strategic fit
           No meaningful value chain
            relationships
           No unifying strategic theme
        Basic approach – Diversify into
         any industry where potential exists
         to realize good financial results
        While industry attractiveness and cost-of-entry tests are
         important, better-off test is secondary
        General Electric, United Technologies, American
9-22     Standard, and Lancaster Colony
Fig. 9.3: Value Chains
       for Unrelated Businesses




9-23
Appeal of Unrelated
                     Diversification
        Business risk scattered over different industries


        Financial resources can be directed to those
         industries offering best profit prospects

        If bargain-priced firms with big profit potential are
         bought, shareholder wealth can be enhanced

        Stability of profits – Hard times in one industry
         may be offset by good times in another industry
9-24
Key Drawbacks of
         Unrelated Diversification

        Demanding
        Managerial
       Requirements


                           Limited
                         Competitive
                      Advantage Potential
9-25
Combination Related-Unrelated
                  Diversification Strategies
        Dominant-business firms
           One major core business accounting for 50 - 80 percent of
            revenues, with several small related or unrelated businesses
            accounting for remainder
        Narrowly diversified firms
           Diversification includes a few (2 - 5) related or unrelated
            businesses
        Broadly diversified firms
           Diversification includes a wide collection of either related or
            unrelated businesses or a mixture
        Multibusiness firms
           Diversification portfolio includes several unrelated groups of
            related businesses
9-26
The Walt Disney Company is in
                     the following businesses:
        — Theme parks.
        — Disney Cruise Line.
        — Resort Properties.
        — Movie, video, and theatrical productions.
        — Television broadcasting.
        — Radio broadcasting.
        — Musical recordings and sales of animation art.
        — Anaheim Mighty Ducks NHL franchise.
        — Anaheim Angels major league baseball franchise.
        — Books and magazine publishing.
        — Interactive software and Internet sites.
        — The Disney Store retail shops.

9-27
Diversification and
                     Shareholder Value
        Related Diversification


          A   strategy-driven approach
            to creating shareholder value


        Unrelated Diversification


          A   finance-driven approach
            to creating shareholder value

9-28
Fig. 9.4: Identifying a
       Diversified Company’s Strategy




9-29
How to Evaluate a
               Diversified Company’s Strategy
       Step 1: Assess long-term attractiveness of each industry firm
               is in
       Step 2: Assess competitive strength of firm’s business units
       Step 3: Check competitive advantage potential of cross-
               business strategic fits among business units
       Step 4: Check whether firm’s resources fit requirements of
               present businesses
       Step 5: Rank performance prospects of businesses and
               determine priority for resource allocation
       Step 6: Craft new strategic moves to improve overall
               company performance
9-30
9-31
9-32
Fig. 9.5: Industry Attractiveness-Competitive Strength Matrix




9-33
Fig. 9.6: Identify Competitive Advantage
        Potential of Cross-Business Strategic Fits




9-34
Fig. 9.7: Strategic   and Financial Options
           for Allocating    Financial Resources




9-35
Fig. 9.8: Strategy Options for a
        Company Already Diversified




9-36
Strategies to Broaden a Diversified
                   Company’s Business Base
        Conditions making this approach attractive

             Slow grow in current businesses
             Vulnerability to seasonal or recessionary influences or to
              threats from emerging new technologies
             Potential to transfer resources and capabilities to other related
              businesses
             Rapidly-changing conditions in one or more core industries
              alter buyer requirements
             Complement and strengthen market position of one or more
              current businesses
9-37
Divestiture Strategies Aimed at Retrenching
                 to a Narrower Diversification Base
        Strategic options
                                                       Retrench ?
           Retrenchment
                                                   Divest ?
                                                            Sell ?
           Divestiture                           Close ?
               Sell it

               Spin it off as
                independent company

               Liquidate it (close it down
                because no buyers can be found)
9-38
Retrenchment Strategies
        Objective

           Reduce  scope of diversification to smaller number of
            “core “ businesses
        Strategic options involve
         divesting businesses
           Having  little strategic fit
            with core businesses
           Too  small to contribute
            to earnings

9-39
Strategies to Restructure a
                Company’s Business Lineup
        Objective

           Make  radical changes in mix
            of businesses in portfolio via both
              Divestitures and

              New acquisitions

            in order to put on whole new
            face on the company’s
            business makeup


9-40
Conditions That Make Portfolio
                Restructuring Attractive
        Too many businesses in unattractive industries
        Too many competitively weak businesses
        Ongoing declines in market shares of one
         or more major business units
        Excessive debt load
        Ill-chosen acquisitions performing worse than expected
        New technologies threaten survival of one or more core
         businesses
        Appointment of new CEO who decides to redirect company
        “Unique opportunity” emerges and existing businesses must
         be sold to finance new acquisition
9-41
Multinational
                   Diversification Strategies
        Distinguishing characteristic


           Diversity   of businesses and diversity of national markets


        Presents a big strategy-making challenge


           Strategiesmust be conceived and executed
            for each business, with as many
            multinational variations as appropriate

9-42

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Chap009

  • 1. Chapter 9 Diversification Strategies for Managing a Group of Businesses 9-1
  • 2. Chapter Roadmap  When to Diversify  Strategies for Entering New Businesses  Choosing the Diversification Path: Related versus Unrelated Businesses  The Case for Diversifying into Related Businesses  The Case for Diversifying into Unrelated Businesses  Combination Related-Unrelated Diversification Strategies  Evaluating the Strategy of a Diversified Company  After a Company Diversifies: The Four Main Strategy Alternatives 9-2
  • 3. Diversification and Corporate Strategy  A company is diversified when it is in two or more lines of business that operate in diverse market environments  Strategy-making in a diversified company is a bigger picture exercise than crafting a strategy for a single line- of-business A diversified company needs a multi-industry, multi-business strategy A strategic action plan must be developed for several different businesses competing in diverse industry environments 9-3
  • 4. When Should a Firm Diversify?  It is faced with diminishing growth prospects in present business  It has opportunities to expand into industries whose technologies and products complement its present business  It can leverage existing competencies and capabilities by expanding into businesses where these resource strengths are key success factors  It can reduce costs by diversifying into closely related businesses  It has a powerful brand name it can transfer to products of other businesses to increase sales and profits of these businesses 9-4
  • 5. Why Diversify?  To build shareholder value! 1+1=3  Diversification is capable of building shareholder value if it passes three tests: 1. Industry Attractiveness Test—the industry presents good long-term profit opportunities 2. Cost of Entry Test—the cost of entering is not so high as to spoil the profit opportunities 3. Better-Off Test—the company’s different businesses should perform better together than as stand-alone enterprises, such that company A’s diversification into business B produces a 1 + 1 = 3 effect for shareholders 9-5
  • 6. Strategies for Entering New Businesses Acquire existing company Internal start-up Joint ventures/strategic partnerships 9-6
  • 7. Acquisition of an Existing Company  Most popular approach to diversification  Advantages  Quicker entry into target market  Easier to hurdle certain entry barriers  Acquiring technological know-how  Establishing supplier relationships  Becoming big enough to match rivals’ efficiency and costs  Having to spend large sums on introductory advertising and promotion  Securing adequate distribution access 9-7
  • 8.  In a study of the performance of the 200 largest U.S. corporations from 1990 to 2000, McKinsey & Company found that those companies that actively managed their business portfolios through acquisitions and divestitures created substantially more shareholder value than those that kept a fixed lineup of businesses. 9-8
  • 9. Internal Startup  More attractive when  Parentfirm already has most of needed resources to build a new business  Ample time exists to launch a new business  Internalentry has lower costs than entry via acquisition  New start-up does not have to go head-to-head against powerful rivals  Additionalcapacity will not adversely impact supply- demand balance in industry  Incumbents are slow in responding to new entry 9-9
  • 10. Joint Ventures and Strategic Partnerships  Good way to diversify when  Uneconomical or risky to go it alone  Pooling competencies of two partners provides more competitive strength  Only way to gain entry into a desirable foreign market  Foreign partners are needed to  Surmount tariff barriers and import quotas  Offer local knowledge about  Market conditions  Customs and cultural factors  Customer buying habits  Access to distribution outlets 9-10
  • 11. Related vs. Unrelated Diversification Related Diversification Unrelated Diversification Involves diversifying into Involves diversifying into businesses whose value chains businesses with no possess competitively valuable competitively valuable value “strategic fits” with value chain match-ups or strategic chain(s) of firm’s present fits with firm’s present business(es) business(es) 9-11
  • 12. Fig. 9.1: Strategy Alternatives for a Company Looking to Diversify 9-12
  • 13. Diversification Company Diversification process Types of businesses Heavy reliance on Many seemingly acquisition unrelated businesses Primarily organic Many businesses clustered in a few related industries Product extensions/ Few related product lines new product lines 9-13
  • 14. Examples… Berkshire Hathaway is a holding company pursuing unrelated diversification (Dairy Queen, Borsheim’s Fine Jewelry, NetJets, and GEICO). News Corporation pursues a related diversification (TV Guide, Fox Sports, DirecTV). Dow Jones & Company pursues a related diversification (print publishing, electronic publishing, newspapers). Kimberly Clark (K-C) pursues both related diversification and unrelated. Its related company groups include consumer care products (Kleenex, Huggies, Cottonelle), hotel, workplace, and washroom products (Scott, ShopPro), and health care products like medical gloves, surgical drapes and gowns, and medical devices. These three groups are not necessarily all related, but within the groups, there are significant value chain synergies to be achieved, as well as, in some cases (health care products), the leveraging of a brand name. 9-14
  • 15. What Is Related Diversification?  Involves diversifying into businesses whose value chains possess competitively valuable “strategic fits” with the value chain(s) of the present business(es)  Capturing the “strategic fits” makes related diversification a 1 + 1 = 3 phenomenon 9-15
  • 16. Core Concept: Strategic Fit  Exists whenever one or more activities in the value chains of different businesses are sufficiently similar to present opportunities for  Transferring competitively valuable expertise or technological know-how from one business to another  Combining performance of common value chain activities to achieve lower costs  Exploiting use of a well-known brand name  Cross-business collaboration to create competitively valuable resource strengths and capabilities 9-16
  • 17. Fig. 9.2: Value Chain Relationships for Related Businesses 9-17
  • 18. Types of Strategic Fits  Cross-business strategic fits can exist anywhere along the value chain  R&D and technology activities  Supply chain activities  Manufacturing activities  Distribution activities  Sales and marketing activities  Managerial and administrative support activities 9-18
  • 19.  L’OrE9al is a good example of a company establishing cross-business collaboration to create new strengths and capabilities. In some cases it also combined value chain activities, including, perhaps, manufacturing and R&D.  J&J is a great example of leveraging a well-respected brand name.  PepsiCo provides a good example of combining related value chain activities, especially in production and distribution of its products. 9-19
  • 20. Core Concept: Economies of Scope  Stem from cross-business opportunities to reduce costs  Arise when costs can be cut by operating two or more businesses under same corporate umbrella  Cost saving opportunities can stem from interrelationships anywhere along the value chains of different businesses 9-20
  • 21.  J&J’s corporate management believes close collaboration among people in diagnostics, medical devices, and pharmaceuticals businesses, where numerous cross- business strategic fits exist, will give it an edge on competitors, most of whom cannot match the company’s breadth and depth of expertise. 9-21
  • 22. What Is Unrelated Diversification?  Involves diversifying into businesses with  No strategic fit  No meaningful value chain relationships  No unifying strategic theme  Basic approach – Diversify into any industry where potential exists to realize good financial results  While industry attractiveness and cost-of-entry tests are important, better-off test is secondary  General Electric, United Technologies, American 9-22 Standard, and Lancaster Colony
  • 23. Fig. 9.3: Value Chains for Unrelated Businesses 9-23
  • 24. Appeal of Unrelated Diversification  Business risk scattered over different industries  Financial resources can be directed to those industries offering best profit prospects  If bargain-priced firms with big profit potential are bought, shareholder wealth can be enhanced  Stability of profits – Hard times in one industry may be offset by good times in another industry 9-24
  • 25. Key Drawbacks of Unrelated Diversification Demanding Managerial Requirements Limited Competitive Advantage Potential 9-25
  • 26. Combination Related-Unrelated Diversification Strategies  Dominant-business firms One major core business accounting for 50 - 80 percent of revenues, with several small related or unrelated businesses accounting for remainder  Narrowly diversified firms  Diversification includes a few (2 - 5) related or unrelated businesses  Broadly diversified firms  Diversification includes a wide collection of either related or unrelated businesses or a mixture  Multibusiness firms  Diversification portfolio includes several unrelated groups of related businesses 9-26
  • 27. The Walt Disney Company is in the following businesses:  — Theme parks.  — Disney Cruise Line.  — Resort Properties.  — Movie, video, and theatrical productions.  — Television broadcasting.  — Radio broadcasting.  — Musical recordings and sales of animation art.  — Anaheim Mighty Ducks NHL franchise.  — Anaheim Angels major league baseball franchise.  — Books and magazine publishing.  — Interactive software and Internet sites.  — The Disney Store retail shops. 9-27
  • 28. Diversification and Shareholder Value  Related Diversification A strategy-driven approach to creating shareholder value  Unrelated Diversification A finance-driven approach to creating shareholder value 9-28
  • 29. Fig. 9.4: Identifying a Diversified Company’s Strategy 9-29
  • 30. How to Evaluate a Diversified Company’s Strategy Step 1: Assess long-term attractiveness of each industry firm is in Step 2: Assess competitive strength of firm’s business units Step 3: Check competitive advantage potential of cross- business strategic fits among business units Step 4: Check whether firm’s resources fit requirements of present businesses Step 5: Rank performance prospects of businesses and determine priority for resource allocation Step 6: Craft new strategic moves to improve overall company performance 9-30
  • 31. 9-31
  • 32. 9-32
  • 33. Fig. 9.5: Industry Attractiveness-Competitive Strength Matrix 9-33
  • 34. Fig. 9.6: Identify Competitive Advantage Potential of Cross-Business Strategic Fits 9-34
  • 35. Fig. 9.7: Strategic and Financial Options for Allocating Financial Resources 9-35
  • 36. Fig. 9.8: Strategy Options for a Company Already Diversified 9-36
  • 37. Strategies to Broaden a Diversified Company’s Business Base  Conditions making this approach attractive  Slow grow in current businesses  Vulnerability to seasonal or recessionary influences or to threats from emerging new technologies  Potential to transfer resources and capabilities to other related businesses  Rapidly-changing conditions in one or more core industries alter buyer requirements  Complement and strengthen market position of one or more current businesses 9-37
  • 38. Divestiture Strategies Aimed at Retrenching to a Narrower Diversification Base  Strategic options Retrench ?  Retrenchment Divest ? Sell ?  Divestiture Close ?  Sell it  Spin it off as independent company  Liquidate it (close it down because no buyers can be found) 9-38
  • 39. Retrenchment Strategies  Objective  Reduce scope of diversification to smaller number of “core “ businesses  Strategic options involve divesting businesses  Having little strategic fit with core businesses  Too small to contribute to earnings 9-39
  • 40. Strategies to Restructure a Company’s Business Lineup  Objective  Make radical changes in mix of businesses in portfolio via both  Divestitures and  New acquisitions in order to put on whole new face on the company’s business makeup 9-40
  • 41. Conditions That Make Portfolio Restructuring Attractive  Too many businesses in unattractive industries  Too many competitively weak businesses  Ongoing declines in market shares of one or more major business units  Excessive debt load  Ill-chosen acquisitions performing worse than expected  New technologies threaten survival of one or more core businesses  Appointment of new CEO who decides to redirect company  “Unique opportunity” emerges and existing businesses must be sold to finance new acquisition 9-41
  • 42. Multinational Diversification Strategies  Distinguishing characteristic  Diversity of businesses and diversity of national markets  Presents a big strategy-making challenge  Strategiesmust be conceived and executed for each business, with as many multinational variations as appropriate 9-42