The document announces the grand opening of the Charlotte Fire Department headquarters on April 11, 2015 at 11am. The event will include remarks from the Charlotte Fire Chief, Mayor, Mayor Pro Tem, and two City Council members, followed by a ribbon cutting with honored guests. The Charlotte Fire Department has served the city since 1887 with the mission of preserving life and property through emergency response, code enforcement, education, and planning. In 2014, the department responded to over 103,000 calls with an average response time of under 5 minutes and answered over 99% of 911 calls within 10 seconds.