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Michael Wolf, Director of Marketing and New Product Development at Cecilware Corporation, writes a letter to Steve Schoenberg congratulating him on the success of expanding sales of Cecilware's frozen drink machines nationally over the past 8 years. When Steve first proposed the plan in 2001, Cecilware doubted it would work well for Steve or them, but Steve has since purchased thousands of their machines and handled customers extraordinarily well without any complaints about service or the machines. Michael commends Steve for providing excellent instructions and phone support that should be emulated by others.
