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A Story about Getting Cash to the Ice!
“Once Upon a Time in Antarctic”

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The Story Begins…
• Wells Fargo service call to install 2 ATMs
at McMurdo Station, Antarctica
– A science & research complex founded in 1956
– Supports 1,200 people in summer & 200 in winter
– NCR provides the ATMs
• To pull it off took a global planning team:
– Phoenix, Denver, Point Mugu, Washington DC & Antarctica
– Even with a year of planning, we could get bumped
• What was unique about this service call?
– A typical call is 2 hours & cost $300
– This one took a year & cost $25,000
– Couldn’t call for “back-up”

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How do you get to McMurdo Station?
Its 9,000 miles away…
6,500
miles
2,500
miles
McMurdo
Station
Christchurch,
New Zealand
Point Mugu,
California

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…more Challenges!
• It is cold and windy there!
– Summer 140
& Winter -90
,can go to -700
– Wind blows 14 mph, can reach 198 mph
• Two NCR engineers had to be ready and:
– In excellent health & take many immunization shots
– Pass background & security checks
– Assume they could be stuck on “the ice” for months
• Landing a plane can be problematic
– Daylight is limited to a few weeks in October
– Aircraft skis can freeze to the ice in an hour
– Weight is limited due to wind and cold dry air

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The Happy Ending!
We got the job done:
On time
On schedule
On budget
Now the NCR engineer has a
once in a lifetime experience
to share with his grandchildren
about how he brought
“cash to the ice”!

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The Happy Ending!
We got the job done:
On time
On schedule
On budget
Now the NCR engineer has a
once in a lifetime experience
to share with his grandchildren
about how he brought
“cash to the ice”!