Case Study Vlms Public En 1 5
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1. Process quality 4. Process optimisation 3. Process efficiency
Specialist handling of Tracing shipments
Complaints of damage
high-value goods • Temporarily unlocatable
• to shipments shipments
• Secure storage of high-
• Load, unload, warehouse,
Process-related
value goods • Load, unload, warehouse,
Loading errors
2. Process security • Shipments loaded onto wrong
truck/trailer/swapped (unload)
Loss
• of shipments Incorrect capacity
• Load, unload, warehouse, • Shipments not loaded
because trailer appears
loaded to capacity
Vehicle checks
• Truck checks
Performance Surplus shipments
• Load, unload, indicators • Load, unload,
-
Catalogue
Security check inhouse
• Security inspections of the
process
Cross-
warehouse
Insurance contracts
• Payment of insurance
premiums
IG = Incoming Goods
”‘Œ‡…– ’ƒ”–‡”• OG = Outgoing Goods
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complained complained
damages by damages by
customer customer
14,0% 6,0%
special handling 12,0% special handling
losses 5,0% losses
high-value goods 10,0% high-value goods
4,0%
8,0%
6,0% 3,0%
incorrect capacity 4,0% incorrect capacity 2,0%
vehicle check vehicle check
load 2,0% load
1,0%
0,0%
-2,0% 0,0%
security check security check
loading errors loading errors
inhouse inhouse
insuarance insuarance
surplus shipment surplus shipment
premiums premiums
investigation of investigation of load
load units units
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