SlideShare a Scribd company logo
1 of 11
Case studies
Case studies
Case studies
Case studies
Case studies
Case studies
Case studies
Case studies
Case studies
Case studies
Case studies

More Related Content

Viewers also liked

How to Play the Game of Good Service Management
How to Play the Game of Good Service ManagementHow to Play the Game of Good Service Management
How to Play the Game of Good Service ManagementMatthew Schwartz
 
Sales in Communicatie & Marketing
Sales in Communicatie & MarketingSales in Communicatie & Marketing
Sales in Communicatie & MarketingGert Lathouwers
 
ITIL® V3 and ISO/IEC 20000 Certification Schemes
ITIL® V3 and ISO/IEC 20000 Certification SchemesITIL® V3 and ISO/IEC 20000 Certification Schemes
ITIL® V3 and ISO/IEC 20000 Certification SchemesMatthew Schwartz
 

Viewers also liked (9)

The Metrics Monster
The Metrics MonsterThe Metrics Monster
The Metrics Monster
 
V3 Service Design
V3 Service DesignV3 Service Design
V3 Service Design
 
How to Play the Game of Good Service Management
How to Play the Game of Good Service ManagementHow to Play the Game of Good Service Management
How to Play the Game of Good Service Management
 
Naomimpl
NaomimplNaomimpl
Naomimpl
 
Sales in Communicatie & Marketing
Sales in Communicatie & MarketingSales in Communicatie & Marketing
Sales in Communicatie & Marketing
 
Diaspora Interventions
Diaspora  InterventionsDiaspora  Interventions
Diaspora Interventions
 
thesis_sillero
thesis_sillerothesis_sillero
thesis_sillero
 
ITIL® V3 and ISO/IEC 20000 Certification Schemes
ITIL® V3 and ISO/IEC 20000 Certification SchemesITIL® V3 and ISO/IEC 20000 Certification Schemes
ITIL® V3 and ISO/IEC 20000 Certification Schemes
 
V3 Service Transition
V3 Service TransitionV3 Service Transition
V3 Service Transition