Fresh Inspirations 2012
Carmel McQuaid - @mcquaic
Introduction


• About M&S
• The challenges facing UK agriculture
• Our response - Farming for the Future
  – What is it?
  – What will it deliver?
  – How?
About us…
•Leading UK retailer (clothing,
homeware & food)
•21 million customers visit/wk.
•Largely own brand
•More than 700 stores
•4% market share in food
•Expanding international business
– 41 territories
•Multi-channel retailer
Brand values
• Quality

• Value

• Service

• Innovation

• Trust
Food mission
   The most
  convenient
                               The best quality
  product &                                                      Leading innovation
   locations



               Our mission is to provide the best quality
                   food at great value, continually
               innovating and setting the standards for
                          UK food retailing                                  First class
                                                                               service
Great value

                                                  The right product
                  Trusted and safe                      range
A history of innovation…
Trust – doing the right thing
The challenges facing UK
      agriculture…
The economic
stability of the
 Eurozone is in
        doubt…
In 40 years there will be 9bn
people to feed…
Climate change will put pressure on
         food production…
Oil supplies will tighten,
increasing prices…
Whilst young people
continue to turn
their back on a
career in farming…
A huge challenge!
What is Farming for the Future?


• A programme to help our supply partners and
  the wider farming community adapt to the
  challenges ahead
What will it deliver?
          • Best quality
          • Improved technical
            efficiency
          • Reduced environmental
            impact
          • High standards of animal
            health and welfare
What will it deliver?
• Commercial security for
  our customers, suppliers
  and producers
• Inspiration for the
  farming industry
• Engagement with
  consumers
• Influence with
  Government and NGOs
• Differentiation
How?
1. Establish best practice
• In key areas including:

   –   Animal welfare
   –   Technical performance
   –   Environmental performance
   –   Pesticide usage
   –   Payment schemes
   –   Sustainable raw materials
2. Benchmark progress
• Established key performance indicators and
  tracking systems:

• M&S TRAK® (livestock)
• M&S Field to Fork (produce and flowers)
3. Support innovation
• M&S ‘pacesetter’ projects
  – M&S funding more than 28 projects across the
    globe and across all sectors
  – Broad range of topics – product innovation,
    season extension, environmental benefits,
    sustainability of supply chain, road maps
  – Outcomes will result in knowledge transfer activity
Some innovation examples...
M&S is launching the
                            Red sprouts           Producer Exchange
UK’s first ever ‘reverse’
season British grown
Asparagus




                              Infra-red imaging        Young farmers
                               for sustainable            award
Renewable energy                  irrigation
4. Share knowledge and drive change

• Embarking on widescale
  communication programme

  – Engage and inspire farmers
  – Share learning
  – Drive sustainability into the
    heart of supply chain
                                    http://producerexchange.marksandspencer.com



• Indicator Farms
Why bother?
• Differentiation
• Highest standards
• Consistent approach
• Provide consumer
  confidence
• Protect M&S brand
• Drive improvement
Summary
• We face challenging times
• But there are lots of opportunities too
• M&S already leading the industry on pricing
  models, welfare and technical standards
• Farming for the Future is about helping the
  industry adapt and be sustainable in the
  future – economically and environmentally

Carmel McQuaid

  • 1.
  • 2.
    Introduction • About M&S •The challenges facing UK agriculture • Our response - Farming for the Future – What is it? – What will it deliver? – How?
  • 3.
    About us… •Leading UKretailer (clothing, homeware & food) •21 million customers visit/wk. •Largely own brand •More than 700 stores •4% market share in food •Expanding international business – 41 territories •Multi-channel retailer
  • 4.
    Brand values • Quality •Value • Service • Innovation • Trust
  • 5.
    Food mission The most convenient The best quality product & Leading innovation locations Our mission is to provide the best quality food at great value, continually innovating and setting the standards for UK food retailing First class service Great value The right product Trusted and safe range
  • 6.
    A history ofinnovation…
  • 7.
    Trust – doingthe right thing
  • 8.
    The challenges facingUK agriculture…
  • 9.
    The economic stability ofthe Eurozone is in doubt…
  • 10.
    In 40 yearsthere will be 9bn people to feed…
  • 11.
    Climate change willput pressure on food production…
  • 12.
    Oil supplies willtighten, increasing prices…
  • 13.
    Whilst young people continueto turn their back on a career in farming…
  • 14.
  • 16.
    What is Farmingfor the Future? • A programme to help our supply partners and the wider farming community adapt to the challenges ahead
  • 17.
    What will itdeliver? • Best quality • Improved technical efficiency • Reduced environmental impact • High standards of animal health and welfare
  • 18.
    What will itdeliver? • Commercial security for our customers, suppliers and producers • Inspiration for the farming industry • Engagement with consumers • Influence with Government and NGOs • Differentiation
  • 19.
  • 20.
    1. Establish bestpractice • In key areas including: – Animal welfare – Technical performance – Environmental performance – Pesticide usage – Payment schemes – Sustainable raw materials
  • 21.
    2. Benchmark progress •Established key performance indicators and tracking systems: • M&S TRAK® (livestock) • M&S Field to Fork (produce and flowers)
  • 22.
    3. Support innovation •M&S ‘pacesetter’ projects – M&S funding more than 28 projects across the globe and across all sectors – Broad range of topics – product innovation, season extension, environmental benefits, sustainability of supply chain, road maps – Outcomes will result in knowledge transfer activity
  • 23.
    Some innovation examples... M&Sis launching the Red sprouts Producer Exchange UK’s first ever ‘reverse’ season British grown Asparagus Infra-red imaging Young farmers for sustainable award Renewable energy irrigation
  • 24.
    4. Share knowledgeand drive change • Embarking on widescale communication programme – Engage and inspire farmers – Share learning – Drive sustainability into the heart of supply chain http://producerexchange.marksandspencer.com • Indicator Farms
  • 25.
    Why bother? • Differentiation •Highest standards • Consistent approach • Provide consumer confidence • Protect M&S brand • Drive improvement
  • 26.
    Summary • We facechallenging times • But there are lots of opportunities too • M&S already leading the industry on pricing models, welfare and technical standards • Farming for the Future is about helping the industry adapt and be sustainable in the future – economically and environmentally