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Who said change management should be dull?
The document discusses change resistance and strategies to address it during a conference, highlighting the importance of stakeholder engagement and communication. It provides specific metrics such as newsletter open rates, the number of inquiries from users, and data points related to system testing and go-live timelines. The emphasis is placed on recognizing the contributions of individuals involved in the process.
Who said change management should be dull?
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- 3. #ICMatters Change resistance How toconquer? Examples how to keep it light Questions Agenda
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- 5. “I need tobe convinced!”
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- 9. Examples how tokeep things light Weekly SAP newsletter
- 10. Weekly SAP newsletter Audience: project & subscriberbased Average open rate: 75%
- 11. What’s that number? 72 Numberof good questions we got from Jemma Swales, our super user in Manchester, during our site readiness visit there. 100 Number of exercises Susan Steindorff (super user for Manchester) wanted to do to fully test how to enter a sales order. Excellent example of the motivation in the training room! 665 The number of Customer Master Records included in the Mock 2 data conversion run for our SD model sites (UK, Poland, Italy and Malchin). 108 Number of test cases or scenarios uploaded in Application Lifecycle Management (ALM)
- 12. Counting down thedays A New Everhart 18 Go-Live 59 Gate review 70 Sales & distribution Full model
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- 14. It’s all aboutpeople…
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