1. The document discusses the principles of business warehouse (BW) and business intelligence (BI) reporting in SAP, including typical BW scenarios and the support process. 2. It describes the differences between real-time operational reporting in SAP and analytical reporting in the BW, including characteristics like timeframes and report types. 3. Examples are provided to demonstrate typical BW implementations, reporting tools, and self-service BI capabilities to empower users and reduce reliance on IT.

1. 1
IntroBW& BIReporting
Aguide tothe principles ofBW &BI,ASD procedures andrelated SM9information.
Matt Price

2. 2
Purposeofthis pack
Raiseawarenessof BW& BI principles
Documentanddescribe relevantSM9 information
DemonstratetypicalBW & BI businessscenariosandsupportprocess

3. 3
Principles of BW
GSAP R/3
All real time reports required in order to perform a business transaction
during the working day: EG, VA05 or MB51.
Operational Report, listing, or workflow related (integral part of GSAP
processes) (EG: Purchase orders created today, Deliveries due next
tuesday)
Business Warehouse:
Reports that contain data which is more than one day old to be viewed
after the close of a working day (some exceptions for MEC)
Typically:
Management reports which offer consolidated data (HSSE reporting)
Weekly, monthly, quarterly, half-yearly and annual statutory reports
(Financial statements)
Dynamic reports that require “slice and dice”
Analytical reports with formulae based on SAP data (YTD, prior year)
Cube = Characteristic (EG sales org, material number) Key Figures (time,
sales value, sales volume)

4. 4
Principles of BW
Environment Overview :
GSAP (P94) – OLTP (Online transaction processing) “facilitate and
manage transaction-oriented applications, typically for data entry and
transaction processing
GPMR (PC4) & GSAP BW(PB5) OLAP (online analytical processing)
“OLAP tools enable users to analyze multidimensional data interactively from
multiple perspectives. OLAP consists of three basic analytical operations:
consolidation (roll-up), drill-down, and slicing and dicing”
PB5 = “GSAP BW” – GSAP data loads solution
PC4 = “GPMR BW” – COB, non-sap and some SAP BW dataloads
BI4 reporting layer – Business Intelligence “presentational layer”– Graphical
Reporting Interface over both BW systems

5. 5
Principles of BW

6. 6
Demonstration ofBW
Logon & demo execution: portal links, VES, navigation options etc
GPMR web & backend, (HSSE MI – standard reports, Goal zero report, Goal
Zero Summary Report, show hierarchy navigation, bookmark, etc)
PB5 web & backend (web FF010 : Cost Center Reports, “reporting summary”
for Cchn = “Chm”
BI4 - demonstrate folders, GPMR, BW and combined data, demo HSSE
dashboard, save & share, bi mail etc
Suggest other ASD analysts test and obtain this access for support purposes
Discuss & Define Cube, Query, Characteristic, Delta loads, Hierachies,

7. 7
BWDocumentation links
Link to GSAP BW Reporting Specs:
http://sww.shell.com/downstream/one_programme/it/training/BW_library.html
Link to GSAP BW Role/Folders:
BW_reports_per_area_2014.docx

8. 8
BWSM9 Documentation
SM9 assets & escalation groups: document and discuss
ERP-SAP_GSAPOP_PB5 All Business Warehouse Functional
ERP-SAP_GSAPOP_PB5_ATS All Business Warehouse Technical Issues
ERP_GPMR_PC4 GPMR (not used)
ERP_GPMR_PC4_SEC GPMR Security
ERP_GPMR_PC4_ATS GPMR Technical Issues
ERP_GPMR_PC4_CREDITMI GPMR Credit Reporting Stream
ERP_GPMR_PC4_BPC GPMR Business Planning Continuity (FI Planning)
ERP_GPMR_PC4_FINANCE_CAPIN GPMR Capital Investment Reporting Stream
ERP_GPMR_PC4_FINANCE_OPEX GPMR Operational Expenditure Reporting Stream
ERP_GPMR_PC4_FINANCE_SFS GPMR Shell Financial Services Statutory FI Reporting stream
ERP_GPMR_PC4_FPS GPMR Fuel Pricing System Reporting Stream
ERP_GPMR_PC4_HSSE GPMR Health, Safety, Security and the Environment
ERP_GPMR_PC4_SALESPERFORMANCE GPMR Sales Performance Reporting Stream
ERP_GPMR_PC4_SUPPLYANDDISTRIBUTION GPMR Supply & Distribution Reporting Stream
ERP-SAP_GSAPOP_PH2 HANA (An in-memory [almost realtime] appliance that will
drive BW reporting information in the future, resulting in much
quicker BI reporting)
ERP-SAP_GSAPOP_PH2_ATS Technical issues on HANA
ERP-SAP_GSAPOP_SSBI Self Serve PB5 BW BI (A collection of BW tools aimed at
empowering users and reducing reliance on IT for
developing/enhancing/changing BW reports)
ERP_GPMR_PC4-_SSBI Self Serve PC4 GPMR BI (A collection of BW tools aimed at
empowering users and reducing reliance on IT for
developing/enhancing/changing BW reports)

9. 9
BI- Developments
What BI is?
• BI4 (Business Intelligence)is the relatively new suite of reporting tools from SAP. It is using the same Source data as Business
Warehouse.
What the Benefit is?
• More intuitive, more friendly user interface.
• It has functionalities not currently available in web template reports (e.g. graphs, pause refresh)
• It enables self-service BI model to be rolled out to power users who would be able to create new reports
• SAP directs all its future investment into BI4
• It will enable migration to enhanced technologies in the future e.g. Mobile MI, HANA (in-memory database)
BI4U Portal: https://eu001-sp.shell.com/sites/AAAAB1472/SitePages/BI4U.aspx
Training & Certification
Support Model
The new BI4 reports will be supported as per the Integrated Support Model.

10. 10
BI– SSBI
Why SSBI?
To enable DS to become more competitive and innovative by deriving more value from Information & Data
 Enable Business to manage and deliver their own MI analysis and to gain greater insight and drive faster decision making
 Empower Business Analysts to create and perform their own MI analysis in an innovative and agile way, providing timely
access to support day-to-day operations
 MI analysis becomes a business-led function, supported by IT (where agreed)
 Support requirements for US Fuels GSAP deployment
What SSBI is?
 SSBI Stand for Self Service BI
 Contain 3 different type of users which is Consume, Contribute and Create
 All SSBI Contents will be store in a folder call “Adhoc Report Folder”
What is the Benefit of SSBI?
 More Creativity
 More Roles and Tools have been added.
Training/Certificate

11. 11
BI- BusinessIntelligent (The Benefit of getting certificates)
BI White Belt: First Level Entry to familiarize yourself with the BI standard report tools (e.g. filters,
Drill down and Save to favorite and etc.)
BI Green Belt: Basic knowledge in analyze BI report. (e.g. conditional formatting, adding charts,
sorting and ranking the report)
BI Brown Belt: This is the Certificate level that enables Self Service BI.(e.g. to create new report
from scratch in a single BI report , Sources can be merged to create report)
BI Red Belt: This level will help you to well understanding in Dashboard. (New way to present data
with intuitive navigation and world class visualization)
BI Black Belt: Top Level and Power user advance role. Enable you to create new source using Bex
Query and BW workspace. (e.g. Run over night and pick up information when come to office.)

12. 12
BI- Developments
HANA: pilot “big data” solution: facilitate real time reporting in BW! Eradicate use of SE16 etc.
In memory high speed reporting solution
Clear potential in areas where we have highest business demand/frustration: Easy
access to granular, near real time data Enabling analysis on the fly (not pre-defined) –
e.g. Audit Defense
May support lifting business process execution to the next level of efficiency &
effectiveness
Automating the “simple” analytics free up time to use the data for more sophisticated
analytics more geared towards discovering the unknown instead of monitoring the know
HANA could be a Game Changer for unlocking value from the ERP – the current PoC
has only scratched the surface of Analytics opportunities.
Tim Morrison confirmed that analysts are becoming more and more sensitive to how well
a company can handle Big Data.

13. 13
BW–SM9 Ticket Examples
Compile typical SM7 ticket examples: bookmarks, VES, filters etc
GSC34918612–Question regarding MEC dataload schedule (good source of FCR)
GSC34899706– Change required to SU3 parameter (user unaware of separate PB5 SU3
record)
GSC34552306 – Request for bookmarking – “how-to” request using regular bw functionality
(this is a good source of FCR for us)
GSC34628269 – Request for information regarding change to existing report : closed ticket
after contacting SU for information
GSC34637770 – GUI issues unable to logon – software patch/IEX issues (very common
request, additional BW GI patch)
GSC34628526 – BI authorisation question – user missing some functionality re. SSBI (how-to
regarding obtaining SSBI auths)
GSC34619327 – User missing BW reports folder, how-to request and what is required
GSC34638524 – BI enhancement request from MI expert - escalation required
GSC34490437 – Data load request – these are always straight escalation
GSC34590369 – Periodic GPMR batch job request - these are always straight escalation

14. 14
AOB
BO Reporting for non-BW data: Retail/COB? Support process?
BW Luminon (us)