Alvin Ballesteros completed an 8-hour free online course on business communication and writing a SWOT analysis focusing on a case study of Brompton Bicycle. The course taught how to analyze a business using the SWOT framework, make concise notes from a case study, and write a formal SWOT analysis report. By completing the course, learners understood the SWOT analysis process and framework, how to apply it to analyze a business or workplace situation, and write an organized SWOT analysis using appropriate language and structure.