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BusComm Class include coomunication process, communication typesMBA.pdf
- 2. Communication Process Share information, ideas, plans, thoughts Sharing opinions, values, Strategy Sender Receiver MESSAGE -WHAT The person to whom we send the Message - WHO speaking, writing, gestures, signs, online - HOW 3W&H Determines Medium FEEDBACK WHY WHO WHAT HOW Key Approach KEY Initiator -WHY NOISE
- 3. Communication – Types speaking, writing, gestures, signs etc. - HOW Determines Medium Verbal Non-Verbal written, gestures, signs etc. One way - monologue Two way – dialogue - conversation Formal Informal Majority of Communication Mode
- 4. 10 Simple Secrets of Communication • #1: PASSION • Use Your Head To Reach Their Heart • #2: INSPIRATION • C’mon Baby, Light My Fire • #3: PREPARATION • Toss The Script • #4: START STRONG • Don’t Bury The Lead • #5: CLARITY • Lose The Jargon Or Lose Your Audience
- 5. 10 Simple Secrets of Business Communication • #6: BREVITY • Keep It Short. Period. • #7: SAY IT WITH STYLE • What Great Television Anchors Know that You Don’t • #8: COMMAND PRESENCE • Movement Does A Body Good • #9: WEAR IT WELL • Image Is Almost Everything • #10: REINVENT YOURSELF • Madonna Or Rocky. It’s Your Choice.
- 6. Homer Simpson Homer's personality is one of frequent immaturity, frequent stupidity, dim witness, selfishness, laziness, and explosive anger; He also suffers from a short attention span which complements his intense but short-lived passion for hobbies, enterprises and various causes. Mr. Spock is calm, logical, and stoic. is cold and distant, Spock has a deep capacity for compassion through his ability to mind- meld. His level-headedness makes him an ideal leader and support to his passionate friends…he’s a complicated man. Mr. Spock
- 8. Business Communication Supervisor Employee Supervisor Associate Communication happens Best between Equals
- 9. Business Communication - Purpose Entry Level Mid Level Senior Level CEO Report, Propose, Update, Build Relations Recommend, Approve, Guide, Build Relations Authorize, Direct, Lead, Build Relations Responsibility & Authority Communication No Scope Of Interpretation Upwards Downward Horizontal
- 10. Business Communication – Communication at Workplace • Business Communication is a Process of exchanging information Vision, Goals, Objectives and regular Operational activities. • It involves communicating with Internal and External stakeholders • Internal communication allows Decision Making within an Organization • External communication allows People Outside the Organization to Support, Control or Guide any Organization • Business Communication • Generates decisions • Fosters interpersonal relations • Promotes organizational image
- 11. Business Communication - PURPOSE Report, Propose, Update, Build Relations Recommend, Approve, Guide Authorize, Direct, Lead Reports, Proposals, Status Update, Interpersonal Communication Recommend Proposals, Guideline for Next Steps/Review Status, Interpersonal Communication Authorize Proposal, Interpersonal Communication, Leadership Purpose Outcome