1. ProfessionalDiningservice
Prepstage:
-Keepworkstationclean
-Makingsure all tablesare set-upcorrectlywithall the necessaryutensils(saladfork,dinnerfork,spoon,
butterknife)
-Makingsure all the tables'linencloth,linennapkins,butterplates,andwaterglassesare aligned
correctlyfor perfection
-Refill ice cartfromthe kitchen'shuge ice machine andbringitto work station
-Grab utensilstrayfromthe kitchenandbring themto workstationto rinse utensilsinvinegar
-Grab freshtable linenclothbundlesfromstorage roomandbringthemto workstation
-Foldlinennapkinsinthe "standingfannapkinfold"andstore themintraysat the work station
-Take waterglasstrays fromthe kitchenandwipe waterglassesspot-cleanforbackup
Service stage:
-Askmembersof the countryclubhowmany total are expectedtocome toprepfor fillingwaterglasses
withwater
-Clearthe remainingnapkins,utensils,butterplates,andwaterglassesonabussingtrayif the 4-seated
table aren'tfullyoccupiedwithmembers(same service appliesto6-seatedtablesand8-seatedtables).
The exceptioniswhenonlyone memberisexpectedtobe dining.
-Pre-preppedbutterplatesare served tothe membersimmediatelyafterwaterglass(es)are filled.
Assortmentof crackersare alwaysprovidedoneverytable.
-Beingaware of refillingwaterglassesforthe memberswheneverpossible
-Crackerwrappersandsalad dishesare clearedwheneverpossible
-Open-handservice isalwaysenforcedateverycontactwiththe members.The CountryClubstrivesfor
excellentservice tothe members.Professionalismisalwayskeptinhighregard.
-Beingattentivewheneveramemberlookslikehe/sheneedssomething.
-Bussingall the entrée plateswhenall the membersof the table finishedeatingandare readyto take
the bill.
-Large bussingtraysare usedto cleareverythingoff the table exceptthe linen.

2. -Itis expectedforbusboystoeventuallyhave the upper bodystrengthtocarrya large bussingtrayon
one hand palm-facingupwardoronlyonthe fingertips(foradvancedbusboys –I’mat this stage) and
carry it to the kitchenwhile beingable toavoidhumantraffic.Goodtechnique,goodsense of balance,
and accumulatedexperience plays apartin achievingexcellence.
-Replace table linenclothwithafreshone andalignitcorrectlyon the table matchingeveryothertable
-Setup the table inthe same professionalfashionsothatotherclubmemberscanbe seated