This document provides an overview of Riskpro, an organization that offers risk management advisory services to the ITES/BPO/KPO industry. It highlights key issues facing the industry such as high attrition, data security risks, and regulatory non-compliance. Riskpro's offerings include risk assessment, training programs, process improvement, and knowledge management programs. The document also provides examples of potential solutions to critical issues and risk gaps in the BPO industry.
This document provides an overview of Riskpro, an organization that offers risk management consulting services to mid-large sized companies in India. It has offices in Mumbai, Delhi, and Bangalore, and alliances in other cities. Riskpro focuses on governance, risk, and compliance solutions. It identifies several key risks for the ITES/BPO/KPO industry, such as high attrition, data security issues, and regulatory non-compliance. The document then outlines Riskpro's service offerings to address these risks, including process reviews and improvements, risk assessments, training programs, and knowledge management solutions.
This document provides an overview of Riskpro, an organization that offers risk management consulting services to mid-large sized companies in India. It has offices in Mumbai, Delhi, and Bangalore, and alliances in other cities. Riskpro focuses on governance, risk, and compliance solutions. It identifies several key risks for the ITES/BPO/KPO industry, such as high attrition, data security issues, and regulatory non-compliance. The document then outlines Riskpro's service offerings to address these risks, including process reviews and improvements, risk assessments, training programs, and knowledge management solutions.
Riskpro India is a specialized Risk Management Consulting firm providing risk management advisory, risk trainings, internal audits, forensic accounting, investigations, fraud prevention, process reviews services etc.
With increasing regulations, balancing compliance with competitiveness is a major challenge for corporations, which necessitates the need for organisations understand the regulatory/legal risks that stems from the applicable laws, regulations and codes of conduct they must comply with in order to maintain ethical & fair business practices while dealing with clients in a global multi-cultural environment.
We at Riskpro are geared to assist organisations become compliant and transparent in addressing the challenges of this dynamic regulatory environment where our legal risk management specialists add value by strategically integrating legal compliance into daily business. We’re pleased to launch our Legal Risk Advisory services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
The document provides information on Riskpro, an organization that offers risk management advisory and consulting services. It summarizes Riskpro's mission to provide integrated risk management solutions, its value proposition of quality advisory services at competitive prices, and its differentiators including experience, hybrid delivery model, and ability to take on large projects. It then outlines Riskpro's governance, risk and compliance services and risk management advisory services.
Riskpro provides risk management advisory and consulting services through its network of offices in major Indian cities. It aims to be the preferred provider of governance, risk, and compliance solutions to mid-large sized corporates and financial institutions in India. Riskpro offers a variety of risk management services including Basel II/III advisory, corporate risk assessment, information security services, and operational risk consulting. It also provides risk management training and recruits full-time and temporary risk professionals.
Riskpro provides risk management advisory and consulting services across India. It has offices in major cities and alliances in other locations. Riskpro offers a wide range of governance, risk, and compliance services including Basel II/III advisory, corporate risk assessment, information security, and operational risk reviews. It provides risk management training through corporate programs, online courses, and e-learning. Riskpro also assists with recruiting full-time and temporary risk professionals. Its goal is to be a preferred provider of integrated risk management solutions.
RISKPRO INDIA
• Riskpro is India’s first national practice dedicated to risk management services and training, corporate governance, and global regulatory compliances
• Risk can be defined as a prospect of loss or reduced gain that can adversely affect the achievement of an organisation’s objectives
• When greed overtakes need, it spells trouble. Manifested as ‘bankruptcy’ in much of the developed world and ‘corruption’ closer to home, greed has clearly disrupted some major industrialised economies and enhanced the risks of doing business
• In today’s world, risks are not few. The reason companies so often fail to systematically manage their key risks is rooted in the way they define the risks they face. Risks are manageable and the answer to untapped business opportunities that lie dormant waiting for risk factors to turn favourable
• Riskpro was founded in 2009 with offices in Mumbai, Delhi, and Bangalore and it has already added eight member firms in Ahmedabad, Agra, Chennai, Gurgaon, Hyderabad, Jaipur, Ludhiana, and Pune. All our offices and member firms are well equipped and staffed with qualified professionals viz. CA, CWA, CS, CPA, CIA, CISA, CFA, and MBA
• Riskpro’s founders are qualified risk management specialists with extensive work experience in Europe and USA in several industries and financial institutions
• Riskpro aims to be the preferred service provider for large and medium enterprises on risk protection, corporate governance, and global regulatory issues; delivering state-of-the-art quality and timely services at viable rates
RISKPRO SERVICES
• Our four major practice specialisations /service lines are:
Risk: Enterprise Risk Management (services and training & recruitment)
Governance: Corporate Governance and Transparency
Compliance: Global and Indian Regulatory Compliances
Training: in all of the above service lines
• The Risk Practice deals with all classes of risks and processes viz. governance, strategic, systemic /infrastructure, compliance, reporting, and financial reporting. Processes require that key risks are properly identified, measured, monitored, controlled, and reported. Processes may also require tools like risk based internal audit, information security testing, and fraud investigations, to be employed
• The Governance Practice deals with corporate oversight and risk governance issues within an organization including business continuity planning, compliance with SEBI guidelines by listed companies, regulations relating to independent directors, investor expectation and protection, Clause-49 on corporate governance, etc
• The Compliance Practice covers a wide range of regulatory and environmental compliances including Sox, IFRS, Solvency II, Basel II /III, Corporate Laws & Direct Tax Code etc
• The Training Practice comprises of a variety of structured and /or industry specific training programs and modules designed and conducted by Riskpro experts and trainers at onsite (client or other off
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large sized companies and financial institutions. Riskpro's services include Basel compliance advisory, corporate risk assessment, information security audits, business continuity planning, and ISO 27001 certification. It has over 200 years of cumulative experience among its professionals and offers affordable alternatives to large consulting firms.
This document provides an overview of Riskpro, an organization that offers risk management consulting services to mid-large sized companies in India. It has offices in Mumbai, Delhi, and Bangalore, and alliances in other cities. Riskpro focuses on governance, risk, and compliance solutions. It identifies several key risks for the ITES/BPO/KPO industry, such as high attrition, data security issues, and regulatory non-compliance. The document then outlines Riskpro's service offerings to address these risks, including process reviews and improvements, risk assessments, training programs, and knowledge management solutions.
This document provides an overview of Riskpro, an organization that offers risk management consulting services to mid-large sized companies in India. It has offices in Mumbai, Delhi, and Bangalore, and alliances in other cities. Riskpro focuses on governance, risk, and compliance solutions. It identifies several key risks for the ITES/BPO/KPO industry, such as high attrition, data security issues, and regulatory non-compliance. The document then outlines Riskpro's service offerings to address these risks, including process reviews and improvements, risk assessments, training programs, and knowledge management solutions.
Riskpro India is a specialized Risk Management Consulting firm providing risk management advisory, risk trainings, internal audits, forensic accounting, investigations, fraud prevention, process reviews services etc.
With increasing regulations, balancing compliance with competitiveness is a major challenge for corporations, which necessitates the need for organisations understand the regulatory/legal risks that stems from the applicable laws, regulations and codes of conduct they must comply with in order to maintain ethical & fair business practices while dealing with clients in a global multi-cultural environment.
We at Riskpro are geared to assist organisations become compliant and transparent in addressing the challenges of this dynamic regulatory environment where our legal risk management specialists add value by strategically integrating legal compliance into daily business. We’re pleased to launch our Legal Risk Advisory services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
The document provides information on Riskpro, an organization that offers risk management advisory and consulting services. It summarizes Riskpro's mission to provide integrated risk management solutions, its value proposition of quality advisory services at competitive prices, and its differentiators including experience, hybrid delivery model, and ability to take on large projects. It then outlines Riskpro's governance, risk and compliance services and risk management advisory services.
Riskpro provides risk management advisory and consulting services through its network of offices in major Indian cities. It aims to be the preferred provider of governance, risk, and compliance solutions to mid-large sized corporates and financial institutions in India. Riskpro offers a variety of risk management services including Basel II/III advisory, corporate risk assessment, information security services, and operational risk consulting. It also provides risk management training and recruits full-time and temporary risk professionals.
Riskpro provides risk management advisory and consulting services across India. It has offices in major cities and alliances in other locations. Riskpro offers a wide range of governance, risk, and compliance services including Basel II/III advisory, corporate risk assessment, information security, and operational risk reviews. It provides risk management training through corporate programs, online courses, and e-learning. Riskpro also assists with recruiting full-time and temporary risk professionals. Its goal is to be a preferred provider of integrated risk management solutions.
RISKPRO INDIA
• Riskpro is India’s first national practice dedicated to risk management services and training, corporate governance, and global regulatory compliances
• Risk can be defined as a prospect of loss or reduced gain that can adversely affect the achievement of an organisation’s objectives
• When greed overtakes need, it spells trouble. Manifested as ‘bankruptcy’ in much of the developed world and ‘corruption’ closer to home, greed has clearly disrupted some major industrialised economies and enhanced the risks of doing business
• In today’s world, risks are not few. The reason companies so often fail to systematically manage their key risks is rooted in the way they define the risks they face. Risks are manageable and the answer to untapped business opportunities that lie dormant waiting for risk factors to turn favourable
• Riskpro was founded in 2009 with offices in Mumbai, Delhi, and Bangalore and it has already added eight member firms in Ahmedabad, Agra, Chennai, Gurgaon, Hyderabad, Jaipur, Ludhiana, and Pune. All our offices and member firms are well equipped and staffed with qualified professionals viz. CA, CWA, CS, CPA, CIA, CISA, CFA, and MBA
• Riskpro’s founders are qualified risk management specialists with extensive work experience in Europe and USA in several industries and financial institutions
• Riskpro aims to be the preferred service provider for large and medium enterprises on risk protection, corporate governance, and global regulatory issues; delivering state-of-the-art quality and timely services at viable rates
RISKPRO SERVICES
• Our four major practice specialisations /service lines are:
Risk: Enterprise Risk Management (services and training & recruitment)
Governance: Corporate Governance and Transparency
Compliance: Global and Indian Regulatory Compliances
Training: in all of the above service lines
• The Risk Practice deals with all classes of risks and processes viz. governance, strategic, systemic /infrastructure, compliance, reporting, and financial reporting. Processes require that key risks are properly identified, measured, monitored, controlled, and reported. Processes may also require tools like risk based internal audit, information security testing, and fraud investigations, to be employed
• The Governance Practice deals with corporate oversight and risk governance issues within an organization including business continuity planning, compliance with SEBI guidelines by listed companies, regulations relating to independent directors, investor expectation and protection, Clause-49 on corporate governance, etc
• The Compliance Practice covers a wide range of regulatory and environmental compliances including Sox, IFRS, Solvency II, Basel II /III, Corporate Laws & Direct Tax Code etc
• The Training Practice comprises of a variety of structured and /or industry specific training programs and modules designed and conducted by Riskpro experts and trainers at onsite (client or other off
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large sized companies and financial institutions. Riskpro's services include Basel compliance advisory, corporate risk assessment, information security audits, business continuity planning, and ISO 27001 certification. It has over 200 years of cumulative experience among its professionals and offers affordable alternatives to large consulting firms.
Riskpro provides enterprise risk management advisory services including Basel II/III advisory, corporate risks advisory, information security advisory, and operational risk advisory. It has offices in Mumbai, Delhi, and Bangalore and alliances in other cities. Riskpro is managed by experienced risk professionals and offers services such as risk assessments, internal audits, compliance reviews, and training. It aims to provide integrated risk management solutions to mid-large sized companies in a timely and cost-effective manner.
Riskpro provides risk management advisory and consulting services. It has offices in Mumbai, Delhi, and Bangalore and alliances in other cities. Riskpro's team consists of experienced professionals with expertise in various industries. Riskpro offers services including Basel II/III advisory, corporate risk assessment, information security, operational risk reviews, governance advisory, and training. It aims to provide integrated risk management solutions to mid-large sized companies and financial institutions in India.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized companies and financial institutions in India. It has offices in New Delhi, Mumbai, and Bangalore, and alliances in other cities, managed by experienced professionals. Riskpro aims to be the preferred provider of governance, risk, and compliance solutions. It offers quality advisory services at competitive prices compared to large consulting firms, with timely project completion and a multi-skilled team. Riskpro focuses on risk management and has over 200 years of cumulative experience across its team members.
Riskpro India Ventures provides legal risk consulting and advisory services. It has offices in major Indian cities like Delhi, Mumbai, and Bangalore. Riskpro aims to provide integrated risk management solutions to mid-large sized companies and financial institutions in India. It offers a wide range of risk advisory services including Basel II/III advisory, corporate risk assessment, IT risk management, and legal risk consulting. Riskpro has over 200 years of combined experience in consulting. It provides cost-effective alternatives to large consulting firms.
With increasing regulations, balancing compliance with competitiveness is a major challenge for corporations, which necessitates the need for organisations understand the regulatory/legal risks that stems from the applicable laws, regulations and codes of conduct they must comply with in order to maintain ethical & fair business practices while dealing with clients in a global multi-cultural environment.
We at Riskpro are geared to assist organisations become compliant and transparent in addressing the challenges of this dynamic regulatory environment where our legal risk management specialists add value by strategically integrating legal compliance into daily business. We’re pleased to launch our Legal Risk Advisory services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
Riskpro India Ventures provides integrated risk management consulting services to mid-large sized companies and financial institutions in India. It has offices in Mumbai, Delhi, and Bangalore, and alliances in other cities, managed by experienced professionals. Riskpro aims to be the preferred provider of governance, risk, and compliance solutions. It offers quality advisory services at competitive fee levels compared to large consulting firms. Riskpro has over 200 years of cumulative experience across its multi-skilled team.
With increasing regulations, balancing compliance with competitiveness is a major challenge for corporations, which necessitates the need for organisations understand the regulatory/legal risks that stems from the applicable laws, regulations and codes of conduct they must comply with in order to maintain ethical & fair business practices while dealing with clients in a global multi-cultural environment.
We at Riskpro are geared to assist organisations become compliant and transparent in addressing the challenges of this dynamic regulatory environment where our legal risk management specialists add value by strategically integrating legal compliance into daily business. We’re pleased to launch our Legal Risk Advisory services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network. “We are quoted in recent Economic Times news as among fastest growing risk consulting firms in India.”
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro is an Indian risk management advisory firm with offices across major cities. It provides integrated risk management consulting services to mid-large sized companies. The document discusses Riskpro's network presence in India, its mission to be a preferred GRC solutions provider, the value it provides through hybrid delivery models and experienced professionals, and the services it offers in areas like Basel compliance, corporate risks, information security, and operational risks. It also highlights challenges companies face today and the risks involved in the construction industry.
Riskpro provides risk management services to the ITES/BPO/KPO industry. It offers services such as process improvement, risk assessment, training and workshops. Specific services include reviewing processes, assessing fraud and other risks, developing training programs, and improving processes to increase efficiency and knowledge management. Riskpro aims to help companies in these industries address challenges like high attrition, data security, and fraud risks through its customized solutions and industry expertise.
Riskpro provides risk management services to the ITES/BPO/KPO industry. It offers services such as process improvement, risk assessment, training and workshops. Specific services include reviewing processes, assessing fraud and other risks, developing training programs, and improving processes to increase efficiency. Riskpro aims to help companies in these industries better manage risks and compliance issues around areas like attrition, data security, and fraud prevention.
This document provides an overview of Riskpro, an organization that offers risk management consulting services to mid-large sized companies in India. It discusses Riskpro's mission to be a preferred provider of governance, risk and compliance solutions. The document then outlines some key risks facing the ITES/BPO industry such as high attrition, data security issues, and fraud risk. It presents Riskpro's offerings to address these risks, including processes reviews and improvements, risk assessments, training programs, and advisory services related to areas like Basel II/III, corporate risks, information security, and other risks. Contact information for Riskpro's various office locations is also provided.
Riskpro-India is a specialized Risk Management Consulting firm based in Mumbai, India and with offices at Delhi and Bangalore.
Brief description of our firm is mentioned below:-
RISKPRO INDIA
• Riskpro is India’s first national practice dedicated to risk management services and training, corporate governance, and global regulatory compliances.
• Risk can be defined as a prospect of loss or reduced gain that can adversely affect the achievement of an organisation’s objectives.
• When greed overtakes need, it spells trouble. Manifested as ‘bankruptcy’ in much of the developed world and ‘corruption’ closer to home, greed has clearly disrupted some major industrialised economies and enhanced the risks of doing business
• In today’s world, risks are not few. The reason companies so often fail to systematically manage their key risks is rooted in the way they define the risks they face. Risks are manageable and the answer to untapped business opportunities that lie dormant waiting for risk factors to turn favourable
• Riskpro was founded in 2009 with offices in Mumbai, Delhi, and Bangalore and it has already added eight member firms in Ahmedabad, Agra, Chennai, Gurgaon, Hyderabad, Jaipur, Ludhiana, and Pune. All our offices and member firms are well equipped and staffed with qualified professionals viz. CA, CWA, CS, CPA, CIA, CISA, CFA, and MBA
• Riskpro’s founders are qualified risk management specialists with extensive work experience in India, Middle East, Europe and USA in several industries and financial institutions
• Riskpro aims to be the preferred service provider for large and medium enterprises on risk protection, corporate governance, and global regulatory issues; delivering state-of-the-art quality and timely services at viable rates
RISKPRO SERVICES
• Our four major practice specialisations /service lines are:
Risk: Enterprise Risk Management (services and training & recruitment)
Governance: Corporate Governance and Transparency
Compliance: Global and Indian Regulatory Compliances
Training and Recruitment: in all of the above service lines
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large sized companies and financial institutions. Riskpro's services include Basel compliance advisory, corporate risk assessment, information security audits, business continuity planning, and ISO 27001 certification. It has a team of experienced risk professionals with expertise in various industries. Riskpro aims to provide quality advisory services typically offered by large firms at more affordable rates.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It offers a variety of risk management advisory services including Basel II/III advisory, corporate risks, IT risk advisory, operational risk, governance, and other risks. Riskpro is managed by experienced professionals with expertise spanning various industries.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro is an Indian risk management advisory firm with offices across major cities. It provides integrated risk management consulting services to mid-large sized companies. Services include Basel II/III advisory, corporate risks assessment, information security, operational risk reviews, governance advisory, and other risk assessments. Key challenges addressed are regulatory changes, frauds, market uncertainties, and competition. Riskpro helps construction companies with project risk management, feasibility studies, and political/regulatory risk analysis. It has experience serving clients in banking, insurance, corporations, consulting and IT sectors.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise across industries.
Riskpro is an Indian risk management advisory firm with offices in multiple major cities. It offers a wide range of risk management consulting services including Basel II/III advisory, corporate risks assessment, information security services, and operational risk management. The firm is managed by experienced professionals with collective experience in various industries. It provides quality advisory services typically offered by large firms but at more affordable rates. Key differentiators include its main focus on risk management, extensive cumulative experience of its team members, and ability to take on large complex projects through its hybrid delivery model.
Riskpro is an Indian risk management advisory firm with offices in several major cities. It offers a wide range of risk management consulting services including Basel II/III advisory, corporate risks assessment, information security, and operational risk. The firm is managed by experienced professionals with over 200 years of collective experience. It provides quality advisory services typically offered by large firms but at more affordable rates. Key differentiators include its main focus on risk management and ability to take on large, complex projects through its hybrid delivery model. The firm aims to be a preferred provider of governance, risk, and compliance solutions in India.
Riskpro provides enterprise risk management advisory services including Basel II/III advisory, corporate risks advisory, information security advisory, and operational risk advisory. It has offices in Mumbai, Delhi, and Bangalore and alliances in other cities. Riskpro is managed by experienced risk professionals and offers services such as risk assessments, internal audits, compliance reviews, and training. It aims to provide integrated risk management solutions to mid-large sized companies in a timely and cost-effective manner.
Riskpro provides risk management advisory and consulting services. It has offices in Mumbai, Delhi, and Bangalore and alliances in other cities. Riskpro's team consists of experienced professionals with expertise in various industries. Riskpro offers services including Basel II/III advisory, corporate risk assessment, information security, operational risk reviews, governance advisory, and training. It aims to provide integrated risk management solutions to mid-large sized companies and financial institutions in India.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized companies and financial institutions in India. It has offices in New Delhi, Mumbai, and Bangalore, and alliances in other cities, managed by experienced professionals. Riskpro aims to be the preferred provider of governance, risk, and compliance solutions. It offers quality advisory services at competitive prices compared to large consulting firms, with timely project completion and a multi-skilled team. Riskpro focuses on risk management and has over 200 years of cumulative experience across its team members.
Riskpro India Ventures provides legal risk consulting and advisory services. It has offices in major Indian cities like Delhi, Mumbai, and Bangalore. Riskpro aims to provide integrated risk management solutions to mid-large sized companies and financial institutions in India. It offers a wide range of risk advisory services including Basel II/III advisory, corporate risk assessment, IT risk management, and legal risk consulting. Riskpro has over 200 years of combined experience in consulting. It provides cost-effective alternatives to large consulting firms.
With increasing regulations, balancing compliance with competitiveness is a major challenge for corporations, which necessitates the need for organisations understand the regulatory/legal risks that stems from the applicable laws, regulations and codes of conduct they must comply with in order to maintain ethical & fair business practices while dealing with clients in a global multi-cultural environment.
We at Riskpro are geared to assist organisations become compliant and transparent in addressing the challenges of this dynamic regulatory environment where our legal risk management specialists add value by strategically integrating legal compliance into daily business. We’re pleased to launch our Legal Risk Advisory services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
Riskpro India Ventures provides integrated risk management consulting services to mid-large sized companies and financial institutions in India. It has offices in Mumbai, Delhi, and Bangalore, and alliances in other cities, managed by experienced professionals. Riskpro aims to be the preferred provider of governance, risk, and compliance solutions. It offers quality advisory services at competitive fee levels compared to large consulting firms. Riskpro has over 200 years of cumulative experience across its multi-skilled team.
With increasing regulations, balancing compliance with competitiveness is a major challenge for corporations, which necessitates the need for organisations understand the regulatory/legal risks that stems from the applicable laws, regulations and codes of conduct they must comply with in order to maintain ethical & fair business practices while dealing with clients in a global multi-cultural environment.
We at Riskpro are geared to assist organisations become compliant and transparent in addressing the challenges of this dynamic regulatory environment where our legal risk management specialists add value by strategically integrating legal compliance into daily business. We’re pleased to launch our Legal Risk Advisory services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network. “We are quoted in recent Economic Times news as among fastest growing risk consulting firms in India.”
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro is an Indian risk management advisory firm with offices across major cities. It provides integrated risk management consulting services to mid-large sized companies. The document discusses Riskpro's network presence in India, its mission to be a preferred GRC solutions provider, the value it provides through hybrid delivery models and experienced professionals, and the services it offers in areas like Basel compliance, corporate risks, information security, and operational risks. It also highlights challenges companies face today and the risks involved in the construction industry.
Riskpro provides risk management services to the ITES/BPO/KPO industry. It offers services such as process improvement, risk assessment, training and workshops. Specific services include reviewing processes, assessing fraud and other risks, developing training programs, and improving processes to increase efficiency and knowledge management. Riskpro aims to help companies in these industries address challenges like high attrition, data security, and fraud risks through its customized solutions and industry expertise.
Riskpro provides risk management services to the ITES/BPO/KPO industry. It offers services such as process improvement, risk assessment, training and workshops. Specific services include reviewing processes, assessing fraud and other risks, developing training programs, and improving processes to increase efficiency. Riskpro aims to help companies in these industries better manage risks and compliance issues around areas like attrition, data security, and fraud prevention.
This document provides an overview of Riskpro, an organization that offers risk management consulting services to mid-large sized companies in India. It discusses Riskpro's mission to be a preferred provider of governance, risk and compliance solutions. The document then outlines some key risks facing the ITES/BPO industry such as high attrition, data security issues, and fraud risk. It presents Riskpro's offerings to address these risks, including processes reviews and improvements, risk assessments, training programs, and advisory services related to areas like Basel II/III, corporate risks, information security, and other risks. Contact information for Riskpro's various office locations is also provided.
Riskpro-India is a specialized Risk Management Consulting firm based in Mumbai, India and with offices at Delhi and Bangalore.
Brief description of our firm is mentioned below:-
RISKPRO INDIA
• Riskpro is India’s first national practice dedicated to risk management services and training, corporate governance, and global regulatory compliances.
• Risk can be defined as a prospect of loss or reduced gain that can adversely affect the achievement of an organisation’s objectives.
• When greed overtakes need, it spells trouble. Manifested as ‘bankruptcy’ in much of the developed world and ‘corruption’ closer to home, greed has clearly disrupted some major industrialised economies and enhanced the risks of doing business
• In today’s world, risks are not few. The reason companies so often fail to systematically manage their key risks is rooted in the way they define the risks they face. Risks are manageable and the answer to untapped business opportunities that lie dormant waiting for risk factors to turn favourable
• Riskpro was founded in 2009 with offices in Mumbai, Delhi, and Bangalore and it has already added eight member firms in Ahmedabad, Agra, Chennai, Gurgaon, Hyderabad, Jaipur, Ludhiana, and Pune. All our offices and member firms are well equipped and staffed with qualified professionals viz. CA, CWA, CS, CPA, CIA, CISA, CFA, and MBA
• Riskpro’s founders are qualified risk management specialists with extensive work experience in India, Middle East, Europe and USA in several industries and financial institutions
• Riskpro aims to be the preferred service provider for large and medium enterprises on risk protection, corporate governance, and global regulatory issues; delivering state-of-the-art quality and timely services at viable rates
RISKPRO SERVICES
• Our four major practice specialisations /service lines are:
Risk: Enterprise Risk Management (services and training & recruitment)
Governance: Corporate Governance and Transparency
Compliance: Global and Indian Regulatory Compliances
Training and Recruitment: in all of the above service lines
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large sized companies and financial institutions. Riskpro's services include Basel compliance advisory, corporate risk assessment, information security audits, business continuity planning, and ISO 27001 certification. It has a team of experienced risk professionals with expertise in various industries. Riskpro aims to provide quality advisory services typically offered by large firms at more affordable rates.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It offers a variety of risk management advisory services including Basel II/III advisory, corporate risks, IT risk advisory, operational risk, governance, and other risks. Riskpro is managed by experienced professionals with expertise spanning various industries.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise spanning various industries.
Riskpro is an Indian risk management advisory firm with offices across major cities. It provides integrated risk management consulting services to mid-large sized companies. Services include Basel II/III advisory, corporate risks assessment, information security, operational risk reviews, governance advisory, and other risk assessments. Key challenges addressed are regulatory changes, frauds, market uncertainties, and competition. Riskpro helps construction companies with project risk management, feasibility studies, and political/regulatory risk analysis. It has experience serving clients in banking, insurance, corporations, consulting and IT sectors.
Riskpro India Ventures (P) Limited provides integrated risk management consulting services to mid-large sized corporate and financial institutions in India. It aims to be the preferred service provider for complete Governance, Risk and Compliance (GRC) solutions. Riskpro has offices in New Delhi, Mumbai, and Bangalore and alliances in other cities. It is managed by experienced professionals with expertise across industries.
Riskpro is an Indian risk management advisory firm with offices in multiple major cities. It offers a wide range of risk management consulting services including Basel II/III advisory, corporate risks assessment, information security services, and operational risk management. The firm is managed by experienced professionals with collective experience in various industries. It provides quality advisory services typically offered by large firms but at more affordable rates. Key differentiators include its main focus on risk management, extensive cumulative experience of its team members, and ability to take on large complex projects through its hybrid delivery model.
Riskpro is an Indian risk management advisory firm with offices in several major cities. It offers a wide range of risk management consulting services including Basel II/III advisory, corporate risks assessment, information security, and operational risk. The firm is managed by experienced professionals with over 200 years of collective experience. It provides quality advisory services typically offered by large firms but at more affordable rates. Key differentiators include its main focus on risk management and ability to take on large, complex projects through its hybrid delivery model. The firm aims to be a preferred provider of governance, risk, and compliance solutions in India.
This document provides information about Riskpro, an organization that offers risk management consulting services in India. It discusses Riskpro's mission to provide integrated risk management solutions to mid-large sized companies. It highlights Riskpro's value propositions such as delivering quality services at affordable rates. The document then outlines several critical issues and risks facing the BPO industry, such as data confidentiality, regulatory compliance, and infrastructure risks. It provides possible solutions to address each risk. Finally, it lists the various risk management advisory services offered by Riskpro, including Basel II/III advisory, information security services, and operational risk consulting.
Riskpro is an Indian risk management consulting firm with offices in Mumbai, Delhi, and Bangalore. It provides integrated risk management services to mid-large sized companies and financial institutions. Riskpro's mission is to offer quality risk advisory services typically provided by large firms, but at more affordable rates. It differentiates itself through its focus on risk management, experience, hybrid delivery model, and ability to take on large complex projects. Riskpro offers services including Basel II/III advisory, corporate risk assessment, information security, operational risk reviews, and governance solutions. It also provides risk management training through various offerings.
Corporate trainings provide tomorrow\'s leaders with skills and knowledge required to make an impact in the business world, Well trained managers develop their competence to think strategically, function more efficiently while gearing up to be instrumental in long-term overall business leadership success.
We’re pleased to launch our comprehensive industry wide ‘Risk Training services’ customized as per your organizational needs which covers entire spectrum of functional, professional knowledge building & skills development areas suitable for your workforce capability enhancement leading to deliver high performance business results.
Riskpro India Ventures provides risk management consulting services and training. It has offices in major Indian cities and alliances in other cities, managed by experienced professionals. Its services include risk advisory, consulting, training, and human capital management solutions. It aims to provide integrated risk management services to mid-large sized companies in India. With over 200 years of cumulative experience, multi-skilled teams, and a hybrid delivery model, Riskpro offers quality services at affordable rates, competing with large consulting firms.
Riskpro India Ventures (P) Limited is an organization of risk management consulting firms with offices in major Indian cities. It provides integrated risk management consulting services to mid-large sized corporate and financial institutions. Riskpro's mission is to be the preferred provider of governance, risk, and compliance solutions. It has over 200 years of cumulative experience among its experienced professionals. Riskpro offers a variety of risk management advisory services and training programs to help clients manage their risks.
Riskpro India Ventures provides risk management consulting services and training. It has offices in major Indian cities and alliances in other cities, managed by experienced professionals. Its services include risk advisory, consulting, training, and human capital management solutions. It aims to be a preferred service provider for governance, risk and compliance needs of mid-large sized companies in India. Key differentiators include expertise in risk management, over 200 years of cumulative experience, a hybrid delivery model, and ability to take on large complex projects.
Project management is the science and art of organizing the components of a project, whether the project is development of a new product, the launch of a new service or a marketing campaign . Project Management is now a way of life. In today’s global marketplace, complexity and speed are essential factors to survive. If we try to have close look on different projects taking place in various corners of the world, they all are being initiated under tight budgets with fewer resources than ever before. Apart from this, project-based business is growing bigger and bigger every single day with more key business initiatives are now subject to a defined project plan, with specified deliverables and time constraints.
We at Riskpro understand the basic purpose of project management and training is to educate and train project managers with the ability to foresee as many dangers and problems as possible and control activities so that the project is completed as successfully as possible in spite of all the risks and hence we’re delighted to launch our Project Management & Soft skills Training services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services.
Project management is the science and art of organizing the components of a project, whether the project is development of a new product, the launch of a new service or a marketing campaign . Project Management is now a way of life. In today’s global marketplace, complexity and speed are essential factors to survive. If we try to have close look on different projects taking place in various corners of the world, they all are being initiated under tight budgets with fewer resources than ever before. Apart from this, project-based business is growing bigger and bigger every single day with more key business initiatives are now subject to a defined project plan, with specified deliverables and time constraints.
We at Riskpro understand the basic purpose of project management and training is to educate and train project managers with the ability to foresee as many dangers and problems as possible and control activities so that the project is completed as successfully as possible in spite of all the risks and hence we’re delighted to launch our Project Management & Soft skills Training services in addition to our existing bouquet of Risk advisory, Consulting, Training & Human Capital Services. Our services are offered through our multi location delivery centres in major metros with total presence in 11 Indian cities network.
“We are quoted in recent Economic Times news as among fastest growing risk consulting firms in India.”
Rahul Bhan has been awarded the professional designation of Certified Internal Auditor by the Institute of Internal Auditors. The certificate recognizes that Rahul Bhan has met the requirements for certification established by the Institute. The certificate was conferred by the Board of Regents and Board of Directors of the Institute in November 2006.
The document confers the degree of Master of Business Administration on Rahul Bhan. It was given on September 8, 2001 by Nyenrode International MBA Program and Universiteit Nyenrode, The Netherlands Business School, with all the associated honors, rights and privileges.
This document certifies that Rahul Bhan passed the Final Examination of the Institute of Chartered Accountants of India in May 1995. It confirms that Rahul Bhan is entitled to use the designation "Chartered Accountant" and is a member of the Institute of Chartered Accountants of India effective July 14, 1995. The document contains Rahul Bhan's registration number and is signed by the Secretary of the Institute.
The JSPL Group Code of Conduct outlines standards for ethical business conduct. It establishes guidelines for avoiding conflicts of interest, ensuring fair business practices, and maintaining accurate financial records. Employees are expected to comply with all applicable laws and act with honesty, integrity, and respect.
Riskpro is an organization providing risk management consulting services across India through offices in major cities. It is managed by experienced professionals with over 200 years of cumulative experience. Riskpro aims to provide integrated risk management solutions to mid-large sized companies and be the preferred provider of governance, risk, and compliance solutions. It offers quality advisory services at competitive prices compared to large consulting firms. Riskpro's focus is on risk management and it has expertise across various industries and capabilities to take on large, complex projects.
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large corporations and financial institutions. Services include governance, risk and compliance solutions. Riskpro differentiates itself by focusing exclusively on risk management and by having over 200 cumulative years of experience among its professionals. It offers a hybrid delivery model and can take on large, complex projects. Services include advisory on various types of risk like credit, market, operational, and regulatory compliance.
Riskpro is a risk management consulting firm with offices in major Indian cities. It provides integrated risk management services to mid-large corporations and financial institutions. It has over 200 years of cumulative experience among its experienced professionals. Riskpro aims to provide quality advisory services at affordable rates compared to large consulting firms. Its differentiators include a focus on risk management and capabilities to take on large, complex projects. It offers a variety of risk management advisory services across domains like Basel II/III, corporate risks, IT risks, operational risks, and governance.
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large corporations and financial institutions. Riskpro's services include IT risk advisory, information security management, auditing, assurance and governance. It differentiates itself based on its focus on risk management, experience, hybrid delivery model, and client-centric approach. The document provides details on Riskpro's services, team experience and client portfolio.
This document provides information about Riskpro, an organization that offers risk management consulting services in India. It has offices in major cities like Mumbai, Delhi, and Bangalore. Riskpro's mission is to provide integrated risk management solutions to corporate and financial institutions in India. It offers services like fraud risk management, Basel compliance, and operational risk management. The document also discusses fraud risk management frameworks and Riskpro's approach to addressing fraud risks for clients.
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large corporations and financial institutions. Riskpro's team of experienced professionals offers quality advisory services typically provided by large firms, but at more affordable rates. It specializes in risk management and has over 200 years of cumulative experience. Riskpro helps foreign companies establish operations in India through advisory services related to market entry strategy, compliance, taxation and more.
Riskpro is an Indian risk management consulting firm with offices in major cities. They provide integrated risk consulting services to help mid-large companies and financial institutions in India. Their services include entry strategy consulting, regulatory compliance, risk assessment, and sector-specific advisory for foreign companies entering the Indian market. They aim to offer quality advisory services at affordable rates compared to large consulting firms.
Riskpro is an organization of risk management consulting firms with offices in major Indian cities. It provides integrated risk management services to mid-large sized corporates and financial institutions. Riskpro's team consists of experienced risk professionals with over 200 years of cumulative experience. It offers quality advisory services typically provided by large firms at more affordable price levels. Key differentiators include a main focus on risk management and the ability to take on large, complex projects through hybrid delivery capabilities.
Riskpro is a risk management consulting firm with offices in major Indian cities. It provides integrated risk management services to mid-large sized companies, including governance, risk and compliance solutions. Riskpro's services include fraud risk management, anti-corruption, whistleblowing programs, background screening, vendor screening, forensics services, and internal risk controls. It aims to provide quality advisory services typically offered by large firms at more affordable rates.
Riskpro is an Indian risk management consulting firm with offices in major cities. It provides integrated risk management services to mid-large corporations and financial institutions. Riskpro's team consists of experienced professionals who offer quality advisory services at affordable rates compared to large firms. They specialize in risk management and have over 200 cumulative years of experience. Riskpro aims to be the preferred provider of governance, risk and compliance solutions in India through their hybrid delivery model and ability to take on complex projects.
The document provides information about Riskpro, a risk management consulting firm operating in India. It offers services related to process improvement, risk management, training, and advisory for the ITES/BPO/KPO industries. Key services include risk assessment, process formulation, workshops and training, and process improvement. It highlights common risks faced by these industries such as high attrition, data security issues, regulatory non-compliance, and provides solutions. The document shares Riskpro's experience, team credentials, and client portfolio to position itself as an expert in providing risk management solutions.
Riskpro is a risk management consulting firm with offices in major Indian cities. It provides integrated risk management solutions to mid-large corporations and financial institutions. The document discusses Riskpro's services, experience, team, and value proposition in providing quality risk advisory services at affordable rates compared to large consulting firms. It highlights their expertise in areas like Basel II/III advisory, corporate risks, IT risk advisory, operational risk, governance, and other risk management training and services.
This document provides information about an upcoming conference on Anti Money Laundering Practices. The conference will be held in multiple cities in India between June and August 2013. It will bring together banking professionals, regulators and experts to discuss challenges and best practices around complying with AML requirements. The agenda covers emerging money laundering trends, regulatory changes, designing effective AML frameworks, and using technology for detection. Attendees can gain practical tools for implementing AML processes in their organizations.
This document provides information about Riskpro, a risk management consulting firm with offices in India. It discusses Riskpro's mission to provide integrated risk management solutions, its value proposition of offering quality advisory services at affordable rates, and its differentiators such as a focus on risk management and extensive experience. It also outlines Riskpro's service areas such as Basel II/III advisory, corporate risks, IT risk advisory, and operational risk. Riskpro aims to be the preferred provider of governance, risk, and compliance solutions in India.
Riskpro is an Indian risk management firm with offices in major cities. It aims to provide integrated risk management solutions to mid-large companies through a network of experienced professionals. Riskpro focuses on risk advisory, consulting, training and governance, risk, and compliance solutions. It differentiates itself through its expertise in risk management, experience, hybrid delivery model, and client-focused approach. The document then outlines Riskpro's services and presence across India and discusses various risks related to vendor management.
3. Riskpro’s Network Presence
New Delhi
Agra
Jaipur
Ahmedabad
Kolkata
Mumbai
Pune
Hyderabad
Bangalore
Chennai
Salem
3
4. Who is Riskpro… Why us?
ABOUT US MISSION
Riskpro is an organisation of member firms
around India devoted to client service Provide integrated risk management
excellence. Member firms offer wide range consulting services to mid-large sized
of services in the field of risk management. corporate /financial institutions in India
Currently it has offices in three major cities Be the preferred service provider for
Mumbai, Delhi and Bangalore and alliances complete Governance, Risk and Compliance
in other cities. (GRC) solutions.
Managed by experienced professionals with
experiences spanning various industries.
VALUE PROPOSITION DIFFERENTIATORS
You get quality advisory, normally delivered
by large consulting firms, at fee levels Risk Management is our main focus
charged by independent & small firms
Over 200 years of cumulative experience
High quality deliverables
Hybrid Delivery model
Multi-skilled & multi-disciplined organisation.
Ability to take on large and complex projects
Timely completion of any task due to delivery capabilities
Affordable alternative to large firms We Hold hands, not shake hands.
4
5. Alarm Bells for the ITES / BPO/ KPO Industry
High Attrition Data Security & Privacy Fraud Risk
• High employee turnover of • Secure environment • More than 4 million USD
over 40% considered only as a hygiene embezzled when an employee
factor by many companies managed to steal password of
• Attrition rate higher in voice bank account of company
based processes • Data security related incidents
are internal in nature • Employee sold off source code
• Attrition rates decline while • Breach in data security causes to competitor
moving up the value chain reputational damage • Loss of USD 20 million by
within functional offerings improper hedging by
• Data security and privacy
• Impacting profit margins and breach causes legal expenses unauthorized personnel
increasing hiring and training and loss of business • Preferential treatment to
costs • Only 50% companies believe certain vendors
• Decreases productivity that data security measures • Recruitment fraud by
are critical for competitive recruitment team at Indian
advantage subsidiary of large IT company
5
6. Offerings for ITES / KPO / BPO Industry
Process Review, Formulation and
Implementation
Fraud prevention and detection
Code of ethics and whistleblower policy
Process Process
Improvement Formulation IT governance
Corporate governance
Security and IT property protection
Network security
Training and
Workshop Risk Physical security
Assessment Personnel security
Business continuity plan
Review of internal controls
Design of regulatory checklist
IT audit and control assessments
Independent audits
6
7. Offerings for ITES / KPO / BPO Industry…
Risk Assessment
Fraud risk
•Security risk
•Network security
Process Process
Improvement Formulation •Physical security
•Personnel security
•Business continuity planning and
disaster recovery (BCP/BCM)
Training and Risk People risk
Workshop Assessment
Financial risk
Governance and compliance risk
•IT governance risk
•Corporate governance risk
•Security and IT property protection
compliance risk
•Fraud risk management compliance risk
7
8. Offerings for ITES / KPO / BPO Industry…
Training and Workshop
Trainings for entry level employees
Continuous training programs for employees
Inspirational leadership training programs for
Process Process
Improvement Formulation mid level and senior level management
Workshops for increasing motivation of
employees
Trainings for hedging techniques
Training and Risk Fraud awareness training
Workshop Assessment
Business continuity and disaster recovery
awareness training
Web based training
In-class training
Training Needs Analysis
8
9. Offerings for ITES / KPO / BPO Industry…
Process Improvement
Process review
Cost planning
Efficiency improvement
Process Process
Improvement Formulation •Streamlining existing processes
•Improving capacity utilization
•Improving seat utilization
•Business process reengineering
Knowledge Management Program
Training and Risk Internal Control
Workshop Assessment
Investment in technology
•Automation
•New IT systems
•Cloud computing
Knowledge management program
9
10. Knowledge Management Program EXAMPLE OFFERING
Problem Statement
High attrition rate means that exiting employees and entering employees upset the
environment as follows:
Exiting employees take critical and confidential data
New employees take significant time to learn the process
Background checks become time consuming given the large volume of recruitments
Data access controls may be absent
Work flows and user guides are not available
Riskpro Solution
Comprehensive review of requirements and establish a proper Knowledge Management
Program
Implement Desktop instructions, user guides so that new employees can start off quickly
and minimize mistakes
Proper access control and archival of digital data in secure folders
Tool enablers to manage the recruitment, background verification
10
11. Web Based Risk Management Training EXAMPLE OFFERING
Today organisations face immense regulatory, compliance and operational risks
People who execute key processes such as settlements, trading, financial
processes, account opening, customer complaints etc are many a times fresh
graduates and some times not trained enough
Why
Untrained people often make excessive errors or ignore key process controls
Web based training is a very cost effective way to impart knowledge to large
employee base to minimize operational and reputational risks
This is not E – Learning. This is real industry experts talking about key issues.
A series of 5-10 sessions are customized and outlined that touch upon key risk
issues and compliance requirements.
How
Practical, industry knowledge is shared as the speakers are industry experts
The sessions are grouped with other users to bring down delivery costs. We can
also deliver sessions exclusively for your organisation.
Training can be delivered as low as Rs 150/ employee / per session.
How Much
We can discuss your training requirements and provide final quote
11
12. Example: Web based Training -BPO / KPO / ITES EXAMPLE OFFERING
Session Topic Key Learning Duration
Employee related Risks Key people related policies and controls 2 Hours
Workplace ethics and employee harassment
Important employee efficiency and effectiveness processes
Fraud Risk Management Overview and examples of frauds in BPO / KPO sector 1Hours
Detection of frauds through database queries
Building effective fraud risk Analytics and Reporting
Data Confidentiality and Security Concerns 2 Hour
Data Theft Information Security and data theft
Business Continuity / Internal Controls
Customer Satisfaction Effectively managing customer satisfaction 1 Hour
Risk Awareness and training to Staff
Reputation Risk Role of employees in reputation risk management 1 Hour
Management Outsourced arrangements and increase in reputation risk
Total Training 7 Hours
Target Audience: Branch Banking Staff, Operations Dept, Customer Service and Clearing Depts,
Internal Audit. Even all new hires at lower levels can benefit.
Training Price – Rs 750 /employee for all 5 sessions
Rs 150 / Employee/ Session (Minimum 25 employees)
12
13. Critical Issues / Risk Gaps facing BPO Industry
Issues Possible Solution
Competition
• Review of business risk strategies and developing risk
Competition from global players indicators to review the threats from competition
both on pricing and quality of
services
• Review of IT governance and control framework to ensure that
Data Confidentiality data confidentiality is maintained.
Loss of customer data, breach • Mapping of confidential customer data through the process to
identify areas where the fraud / breach could take place.
of data confidentiality clauses
• ‘Clean-Desk’ policies – no paper, no pens on workstations
Regulatory Compliance • Design of regulatory checklist for major processes and then
Non compliance with regulations mapping this to Team leaders responsible for compliance
may result in significant • Developing regulatory compliance tracking systems that
penalties, both for company and ensures timely escalation and resolution
overseas client
13
14. Critical Issues / Risk Gaps facing BPO Industry
Issues Possible Solution
Product Concentration
• Review of product concentration risk and recommend solutions
Most of the BPO firms have for diversification in terms of geographies or implement suitable
concentration in either one or strategies to mitigate the impact of product concentration
two product types of one or two
geographies
FX Risk • Review of IT governance and control framework to ensure that
data confidentiality is maintained.
Large fluctuations in FX rates • Mapping of confidential customer data through the process to
impacts directly the profitability identify areas where the fraud / breach could take place.
of the organisation
Client Audit / Contract • Designing a process to effectively manage and monitor
contract and client audit requirements
Non compliance with client audit • Implement a process to accept standard and executable
/ contractual requirements may clauses in the contract.
result in termination of • Review of Reporting requirements such that commitment is
agreement made only for achievable reporting
14
15. Critical Issues / Risk Gaps facing BPO Industry
Issues Possible Solution
Rapid Startups
• Review of current processes and control framework for key
BPO firms set off expanding activities. Helping management to enhance control framework
rapidly resulting in processes / and implement documented policies and processes for critical,
control framework lagging risk prone areas.
behind
Poor Infrastructure
Inadequate BCP /DR setups can • Poor infrastructure and inadequate BCP /DR setups can
impact the continuous impact the continuous operations of the firm
operations of the firm
High Attrition
• Review of recruitment policies and framework
Significantly increases • Implementing compliance certification process to ensure
inefficiencies, internal frauds, compliance with set policies
data thefts and poor customer • Risk Awareness and training to Staff
service
15
16. Critical Issues / Risk Gaps facing BPO Industry
Issues Possible Solution
Lack of Training • Evaluation of training requirements for critical process from a
Inadequate training budgets risk perspective to determine adequate levels of training
result in significant inefficiencies, • Implement a monitoring process to determine deviations from
frequent process breaks and training calendar and escalation mechanism
potential frauds / loss events
People Risk • Evaluation of HR policies for adequacy of HR framework
• Implement effective whistle blower policy for reporting issues
Large number of staff results in relating to Sexual harassment, frauds, data breach etc
people related risk such as • Designing an incident management system to effectively record
reputation risk, negative remarks and monitor staff related issues
Inaccurate Reporting
Wrong reporting, data • Review of controls around the data processes, reconciliations,
processing may result in client exception reports and escalations to ensure that data is
incorrect data processing by processed correctly
client
16
17. Critical Issues / Risk Gaps facing BPO Industry
Issues Possible Solution
Security Audits • Assistance with annual security audits of the critical
Absence of security audits on a applications and processes
periodic basis
Poor incident Management
Any security incident, or • Design a incident management framework to effectively
operational loss event, incident manage security breaches, handle process failures and
is not effectively and timely operational losses
managed
Improper transition and • Documentation and standardization of documentation
documentation • Process review to ensure complete migration of processes to
Incomplete knowledge transfer new location
on migration of processes from • Knowledge gap assessment to determine key gaps and cracks
in the process value chain to minimize process failures
global locations
17
18. Risk Management Advisory Services
Basel II/III Advisory Corporate Risks Information Security
Market Risk Enterprise Risk Assessment IS Audit
Credit Risk Fraud Risk Information Security
Operational Risk Risk based Internal Audit IT Assurance
ICAAP Operations Risk IT Governance
Forensic services
SERVICES
Operational Risk Governance Other Risks
Process reviews Corporate Governance Business/Strategic Risk
Policy/ Process Review Business Strategic risk Reputation Risk
Process Improvement Fraud Risk Outsourcing Risk
Compliance Risk Forensic Accounting Contractual Risk
Training Recruitment
Banking – E Learning Virtual Risk Managers
Corporate Training Full Time Risk Professionals
Regular Risk Management Training Part time Risk Professionals
Online Training material Risk Managers on call – free
Workshops / Events
18
19. Riskpro Clients Our Clients
Banking/
Insurance
Corporate
MNC
Banking
Intl
Consulting
IT / Others
*Any trademarks or logos used throughout this presentation are the property of their respective owners
19
20. Team Experiences Our Experiences
Our team members have worked at world class Companies
*Any trademarks or logos used throughout this presentation are the property of their respective owners
20
21. RESUMES – Our team Credentials
Co-Founder - Riskpro
CA, CPA, MBA-Finance (USA), FRM (GARP)
Manoj Jain
Over 10 years international experience – 6 years in Bahrain and 4 years USA
15 years exp in risk management consulting and internal audits, Specialization in
Operational Risk, Basel II, Sox and Control design
Worked for Ernst & Young (Bahrain), Arab Investment Company (Bahrain),
Navigant Consulting(USA), Kotak Mahindra Bank (India) and Credit Suisse(India)
Sox Compliance project for Fannie Mae, USA ( $900+ Billion Mortgage Company)
Co- Founder - Riskpro
CA (India), MBA (Netherlands), CIA (USA)
Rahul Bhan
Over 15 years of extensive internal and external audit experience in India and
abroad.
Worked with KPMG United Arab Emirates, PKF South Africa, Ernst and Young
Kuwait, Deloitte Netherlands and KPMG India.
Worked with clients in a wide variety of industries and countries including trading,
retail and consumer goods, NGO, manufacturing and banking and finance. Major
clients include banks, investment companies, manufacturing organizations,
aviation etc.
21
22. RESUMES - Our team Credentials
Co-Founder - Riskpro
Casper Abraham
PGD (Electrical & Electronics & Computer Programming)
30 years of experience in Information & Communications Technology (ICT) Solutions
for Retail, Garments, Manufacturing, Services Industries.
Has created Companies, Divisions, Products, Brands, Teams & Markets.
Consulting in Business, Technology, Marketing & Sales & Strategic Planning.
Advisory, Training, Workshops & Implementation in Systems Thinking, Systems
Modeling & Balanced Scorecard
Worked with TIFR, Mahindra, Ambience, Communico-Graphique & Ionidea Inc, USA,
Sr Vice President – Risk Management
MBA, PDFM,NSE-NCFM, PMP, CSSGB,ISO 9001:2000 I.A,GARP-FBR, ITILV3,CPP-BPM
Hemant Seigell
Professional with 17 years of rich experience into diverse Consumer finance/ Lending
operations ,Risk Management,BPMS, Consumer Banking, NBFC, Management Consulting &
Housing finance in BFSI industry having successfully led key business strategic
engagements across multi-product environment in APAC, Australia and US regions.
Worked with GE, ABN AMRO Bank, Citigroup, Accenture, Deutsche Postbank
Highly skilled and expert Trainer in Risk areas across Credit, Fraud, Operational, Corporate
Risk management.
Specializes in Fraud Control, AML/KYC Compliance ,QA ,ERM and Regulatory governance.
22
23. RESUMES - Our team Credentials
Head - Insurance Risk Advisory services
B.sc, Associate of Indian Institute of Insurance
Licensed Category A Insurance surveyor
R. Gupta
26 years of experience in Insurance advisory services, Loss adjusting for large
corporates,Claims management.
Has assessed more than 4500 high value insurance claims across various industry
sectors.
Risk management inspection
Valuations of fixed assets for insurance purpose.
Head - Human Capital Management
Nilesh Bhatia
Chartered Accountant, Lead Assessor ISO 9000, Six Sigma Trained, Trained on Situational
Leadership, Trained on interviewing skills and Whole Message Model.
Over two decades of international, multi-cultural experience in finance and human resources
viz. internal audit, accounting operations, accounting process review & re-designing, risk
management, business solutioning, six sigma projects, talent acquisition, talent retention,
organization design/redesigning, compensation and appraisal processing, employee and
customer satisfaction surveys, knowledge management and finance services.
Worked with Citicorp/MGF, India Glycol, Delphi, American Express India, American Express
USA, Fidelity International and Macquarie Global Finance Services India.
23
24. RESUMES - Our team Credentials
Head – Taxation Risk Advisory
Rajesh Jhalani
B.Com, FCA
Senior Partner with 48 year old Delhi based Chartered Accountant firm, Mehrotra
and Mehrotra
Over 19 years of experience in the field of Audit, Taxation, Company law matters.
Major clients served are NTPC, BHEL, Bank of India, PNB, Airport Authority of
India etc.
President – Banking & Financial Services
A senior researcher in Applied Mathematics leading to Ph.D after MSc (Mathematics),
Sivaramakrishnan
CWA, CAIIB
Combined experience of 25+ years in corporate banking, risk management,
international trade finance, development of risk rating models, project finance, credit
monitoring and NPA management
Since 2006 conducting open / in-house training on the above domains to all Top
public/ new and old private sector banks, top MNC banks (India and abroad), leading
NBFCs and corporates in manufacturing and financial services space; Worked on IFC
(World Bank) funded projects for MSMEs in India and abroad
Worked for Bank of Baroda and ICICI Bank – bestowed Top Performer Award
continuously two years during his tenure; widely travelled abroad for business
relations, seminars, offering training, investor meetings, NYSE listing and for
processes involving establishment of representative Office in USA
24
25. RESUMES - Our team Credentials
Executive Vice President – Risk Management ( Banking & Financial Services)
A hands-on banking professional {BSc (Mathematics), CAIIB} with considerable
domestic and international experience
Kashi Banerjee
An aggregate experience of 24+ years across industry, mainly BFSI in several
functional areas including Retail and Commercial Banking, Corporate Lending, team
member of the Business Process Re-Engineering project (BPR); conceptualizing and
setting up shared services centres for centralized operations for the Bank in India.
Management through ERM framework overseeing all key areas of the business
through various Operational Risk tools like KRI / RCSA matrices. Managing of major
project implementation of Basel II and Compliance risk framework
Directing, reviewing and advising Board of Directors on various compliance issues and
representing the bank to the Central Bank regulatory offices.
Worked for ANZ Grindlays Bank, Standard Chartered, Bahraini Saudi Bank and Dubai
Holdings ( subsidiary)
Consultant – Information Security & IT Governance
Anjay Agarwal
LLB, CA, CISA, CWA, CS, CFE and others
Over 15 years of experience in the field of Audit, Taxation, Investigations.
Specializing in the field of Systems Audit, Cybrex Audit, Computer Crime
Investigations, IS Forensics
International Committee Member of Governmental and Regulatory Agencies
Board and Academic Relations Committee of ISACA, USA
25
26. RESUMES - Our team Credentials
Executive Vice President – Risk Management ( Banking & Financial Services)
Vijayan Govindarajan
Professional Risk Manager with considerable domestic and international experience
An aggregate experience of 30 + years across industry, mainly Banking in several functional areas
including Wholesale Credit Risk, Operational Risk, Trade Finance , Retail Banking and Islamic Financial
Services.
Track record of setting up of excellence in the set-up, and management of credit and operational risk,
compliance and credit administration functions in retail, commercial , Islamic Banking and offshore banking
entities in the Middle East.
Key strength includes Corporate Credits, Risk Management in IT, implementation of Risk Management
module in core banking Bank’s Policies, procedures, Country Risk. Played an active role in 3 core banking
software implementations
Worked for a Private Sector Bank in India, ABN AMRO Bank, Bahrain, Bank Muscat Bahrain and BMI Bank
Bahrain as AGM Risk Management.
Specialist Risk Consultant – ERP & IT Compliance
Gourav Ladha
SAP Certified, MBA (Finance), SAP Security trained (from SAP India), SAP GRC Access Controls trained
(from SAP India)
Over 7 years of experience working in the area of ERP/IT Risk advisory, primarily focusing on SAP, for
‘Fortune 500’ clients in around 8 countries including US, UK, UAE, Hong Kong, etc
Specializes in SAP Risk & Controls Advisory, SAP Business Process Controls Audit, SAP Security &
Segregation of Duties Control Audit, ERP Trainings,
Strong Industry experiences ranging from Beverages, Insurance, Energy, FMCG, Pharmaceutical, Retail,
Telecommunication to IT Services
Worked for risk advisory teams of reputed organizations like Ernst & Young, EXL Services
26
27. RESUMES - Our team Credentials
Vice President & Head – IT Risk Advisory
Ravikiran Bhandari
Over 14+ Years of Experience in Information Security and Risk Management & CISM
certified
Headed the Global Information Security team of Daimler (Mercedes-Benz) Worldwide at
Bangalore for 9 years, previously worked at organization like Wipro, Bangalore Labs
Multi-sector experience including Banking, Insurance, Finance, Energy, Manufacturing,
Retail, Hi-Tech & Telecom, and Automobile
Well known Ethical hacker: Was featured in BusinessWorld Magazine in an article about
leading ethical hackers in India and published several articles in Print and Online Media
Rich experience in Information Security Audits across Corporations, 3rd Party Suppliers, Joint
Ventures across several countries in the world including US, UK, China, Germany
Vice President – Legal Risk Advisory
Aashish Shrivastav
B.B.A. LL.B. (Hons.)
About half a decade experience in legal services to client’s with respect to Contract
and Commercial Laws, Joint Ventures, Inbound & Outbound Investments, Private
Equity Investment Transactions, Real Estate & Infrastructure, Energy and General
Corporate.
Have advised various social enterprises and start ups in setting up business in
India.
Worked for the leading law firms of India such as FoxMandal Little.
27
28. RESUMES - Our team Credentials
Vice President – Riskpro India
Phanindra Prakash
FCA [India], ACMA [India], CFE [USA], CertIFRS [UK]
Over 16 years of extensive consulting experience which includes financial & systems audit,
process transformation, implementation of internal controls, SOX compliance, fraud audits
& due diligence, US-India taxation
Engaged in consulting roles as trusted advisor to finance, internal audit and information
technology executives of multiple Fortune 1000 companies with project sites in US,
Canada, Europe & Asia
Worked with E&Y and Deloitte Consulting in USA
Some of the major clients served internationally are GE Capital, UBS, McKesson, Eaton,
Imation, Albertsons,
EVP and Head – Telecom Risk Advisory
M.Tech, IIT Kharagpur, India; IES; Doctoral study, research and teaching in Linkoping
University/Sweden; Lead Auditor (BVQI).
Asok Sit
Over 30 years on International experience in networks and mobile Handsets from top
global companies /institutes like ISRO, Ericsson, Nokia, Nokia Siemens Networks and
based mostly in its head quarter locations in India, EU, USA.
Expertise: Setting up capability, behaviour, culture in turning Risk, Quality, Innovation for
competitive advantage, customer delight and sustainability; key skill sets are Engagement,
Handholding, Coaching, Mentoring and lot of best practices, benchmarking/standards like
CMMI, TL9000, Six Sigma, ISO, SAS 70 etc.
28
29. RESUMES - Our team Credentials
Executive Vice President – Riskpro India
Siddhartha Ghosh
CPA (USA), ACA, ACS, Grad CWA (India), MBA (USA), Associate ICPAS (Singapore)
Over 25 years of extensive audit and industry experience which includes 19 years with
Rolls-Royce India Pvt Ltd at New Delhi and its associate and parent companies of Rolls-
Royce in UK, USA and Singapore in all aspects of Finance, Taxation, Audit, Banking, Legal,
Company Secretarial, Statutory compliances and due diligence, Internal Control, ESOP,
Budgets, Cashflows, Forecasts, MIS Reporting, HR, Expatriate & Office Administration,
Payroll, IT, Retirement Funds Administration, Shared Services, Project Accounts, etc.
Worked with Price Waterhouse Coopers for 4 years with reputed MNCs, banks, Indian
corporate houses
Worked with McNally Bharat Engineering Company Ltd for 4 years
29
30. RESUMES - PARTNERSHIPS
Specialist Risk Consultant – Business Continuity
Andrew Hiles
Founder and 15-year Chairman of Survive, the first international user group for Business
Continuity professionals
Founding director and first Fellow of the Business Continuity Institute
Over 25 years international consulting expertise in Risk, Crisis, Emergency, Incident, and
Business Continuity and ICT Disaster Recovery Management
Multi-sector experience including Banking, Insurance, Finance, Oil, Gas, Energy,
Manufacturing, Retail, Hi-Tech & Telecom
Western Press Award for services to business, 1994; BCI/CIR nomination for
lifetime achievement in BC, 1999, London; inducted into BC Hall of Fame by CPM magazine,
2004, Washington DC.
Specialist Risk Consultant – Enterprise Risk Management
Chris E. Mandel
Highly skilled risk and insurance professional with 25 years of experience designing,
developing and implementing large, global corporate risk management programs for Fortune
500 firms.
Principal Consultant and Founder - Excellence in Risk Management, LLC. (Texas, USA) Co-
founder and EVP, Professional Services, rPM3 Solutions, LLC (Maryland, USA).
Past experiences include Head of Global Risk Management for USAA, PepsiCo/Tricon
Global and American National Red Cross
Additional risk and insurance experience at Verizon Corp,. Marsh USA and Liberty Mutual
Insurance Co.
2004 Risk Manager of the Year – 2007 recipient of the Alexander Hamilton Award for
“Excellence in ERM” (at USAA) – former President, Risk and Insurance Management
Society, Inc.
30
31. RESUMES - Advisors Credentials
Founder partner of Mehrotra and Mehrotra, a 48 year old CA firm in India
Mr. MP Mehrorta
B.Com, FCA, LLB
Over 48 years of experience in audits, taxation, legal matters, loan syndication etc.
Trustee of Cochin Port Trust, Member of Task Force for MOUs, Ministry of Heavy
Industries & Public Enterprises, Govt. of India, Ex- Member of Central Board of
Trustees, Employees’ Provident Fund Organisation (EPFO), Ministry of Labour,
Govt. of India, New Delhi.
Ex - Director, Canara Bank
Practicing chartered accountant in Delhi
CA, ICWA
Mr. PK Gupta
Over 35 years of professional experience.
Trustee, Kargil Shaheed Smarak Samiti
Hon. Treasurer, World Academy of Spiritual Sciences (WASS).
Panel Arbitrator, International Centre for Alternative Dispute Resolution
Arbitrator, Cement Corporation of India
Arbitrator, Bombay Stock Exchange Limited
Arbitrator, Central Depository Services (India) Limited
Arbitrator’s Panel of Indian Council of Arbitration
31
32. Key Contacts
Corporate Mumbai Delhi Bangalore
Riskpro India Ventures (P) Manoj Jain Rahul Bhan Casper Abraham
Limited Director Director Director
M- 98337 67114 M- 99680 05042 M- 98450 61870
info@riskpro.in manoj.jain@riskpro.in rahul.bhan@riskpro.in casper.abraham@riskpro.in
www.riskpro.in
Shriram Gokte Hemant Seigell Vijayan Govindarajan
EVP - Risk Management SVP – Risk Management EVP – Risk Management
C 561, Defence colony M- 99536 97905 M- 99166 63652
M- 98209 94063
New Delhi 110024 shriram.gokte@riskpro.in hemant.seigell@riskpro.in vijayan.govindarajan@riskpro.in
Sivaramakrishnan Ravikiran Bhandari VP – IT
President – Banking & FS Risk Advisory
M- 98690 19311 M- 99001 69562
smaran.iyer@riskpro.in ravikiran.bhandari@riskpro.in
Ghaziabad / Noida Chennai Kolkata Gurgaon
Siddhartha Ghosh R. Muralidharan Kashi Banerjee Nilesh Bhatia
EVP - Finance EVP – Risk Management EVP – Risk Management Head – Human Capital Mgt.
M- 9810058072 M- 95660 77326 M- 98304 75375 M- 98182 93434
Siddhartha.Ghosh@riskpro.in murali@riskpro.in kashi.banerjee@riskpro.in nilesh.bhatia@riskpro.in
R Gupta - Insurance Risk Asok Sit
M- 98101 07387 EVP – Telecom Risk Advisory
M- 98105 03463
asok.sit@riskpro.in
Pune Salem Ahmedabad Hyderabad / Agra
M.L. Jain Chandrasekeran Maulik Manakiwala Phanindra Prakash (Hyderabad)
Principal – Strategy Risk Recruitment franchisee Member Firm Member Firm
M- 98220 11987 M – 94435 99132 M – 98256 40046 M- 95500 61616
mljain@riskpro.in
Gourav Ladha Alok Kumar Agarwal (Agra)
Sap 32
Risk Advisory Member Firm
M- 97129 52955 M- 99971 65253