1. Washing Machine
en Operating and installation Instructions
Internet: http://www.bosch-ed.com

2. Index
p. p.
General safety guidelines and warnings 3 Detergents and additives 8
Removal and disposal of packaging 3 First washing cycle 9
Environmental protection / Saving energy 4 Preparing the laundry for washing 9
Installing the appliance 4 Loading the laundry 10
Removing the transport security devices 4 Washing the laundry 10
Fixing the appliance 5 End of the wash programme/Removing the 11
laundry
Connecting to the water supply 5
Water drainage 6 Cleaning / Maintenance / Frost protection 12
Connecting to the electricity supply 6 Minor faults with simple solutions 14
Getting to know your new appliance 7 Technical data 14
Programme selector 8 After Sales Service 15
Function selection and start buttons 8 Consumption figures 15
1 2 3
4 5 6
7 8 9
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3. General safety guidelines and warnings
This appliance complies with current safety Points to bear in mind when washing clothes:
standards in the sector. ! The appliance should only be used with cold
Points to bear in mind before operating the water from the public water supply.
appliance: ! The appliance should only be used for
! Read these instructions carefully before washing clothes suited to household
operating the appliance. They contain washing machines.
important information and advice relating to
! Do not leave the machine unguarded if
the installation, use and safety of the children are present.
appliance.
! Keep pets away from the machine.
! Keep the instructions for using the appliance
for future reference and/or any possible ! Take care when the hot water is being
future owner. emptied.
! Set up the appliance according to the Points to note for the protection of the
assembly instructions. Remove the appliance:
transport securing devices and keep them. ! Do not get on top of the appliance.
! Do not connect any appliance with visible ! Do not use the door as a support or stand on
signs of damage or flaws to the mains. If in it either.
doubt, you should contact the Technical As
sistance Service or the distributor where the Points to note when transporting the machine:
appliance was acquired. ! Fix the transport securing devices in their
! If the power cable is damaged, it should be positions.
replaced with a special one supplied by the ! Empty any water remaining inside the
Manufacturer's Official Service. appliance.
! Pay careful attention during transportation of
the appliance! Do not use the parts or
controls on the front to hold or lift the
appliance!
Removal and disposal of packaging
ó
Removal and disposal of your new appliance's
packaging material
All the materials used are environmentally friendly
and can be recycled or reused. This appliance is labelled in accordance with
European Directive 2002/96/EC concerning
Disposal of an old appliance used electrical and electronic appliances (waste
Worn-out appliances contain valuable materials electrical and electronic equipment WEEE). The
that can be recovered, if the appliance is taken to guideline determines the framework for the
an official recyclable waste recovery centre. Ac return and recycling of used appliances as
tively contribute to the protection of the environ applicable throughout the EU.
ment by ensuring that your old appliance is dis
posed of in a way that respects the environment.
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4. Environmental protection / Saving energy
m The most economic and least aggressive use sible into the machine according to the se
from an environmental point of view is always lected programme.
to load the maximum amount of laundry pos
Installing the appliance
! When installing the appliance and connect ! If necessary, fix the appliance to the floor us
ing it to the water supply and mains, the ing attachment lugs (obtained from the Tech
guidelines and warnings indicated as well as nical Assistance Service) secured to the feet
the general observations, regulations and of the machine (particularly when setting up
stipulations of the local water and electricity a combined column of washing and drying).
supply companies should be closely ob ! In the event of setting up the appliance on a
served. stand or raised base, it will be necessary to
! Be careful when lifting the appliance! Danger secure the feet of the appliance with the lugs
of injury! in order to avoid the uncontrolled movement
! Do not lift the appliance by its protruding of the machine during the spin cycle.
parts or controls! The attachment lugs can be acquired as well as a
! If in doubt, you should ask a specialist techni spare set from the distributor.
cian to connect the appliance to the water Protective cover
supply and electric mains. If it is necessary to remove the protective cover in
Positioning order to install the appliance under the work sur
In order to guarantee the safe and secure posi face, a technician should put in a cover plate to
tioning of the appliance during the spin, the sur avoid dirt, water, etc. from entering the appliance
face or location where the appliance is to be and therefore extend its working life. This piece
installed should be flat and firm. Soft floor linings, may be obtained from Technical Assistance Ser
such as fitted carpets or other materials with a vice.
foam rubber face, are not suitable locations for
the machine.
Removing the transport security devices (pic. 1, 2)
! Before initial use of the machine, it is essential ! Keep the transport securing devices in case
to remove the transport securing devices, you need to move the appliance in future.
which are in the rear part of the machine, with The appliance should only be moved with the
a suitable spanner. transport securing devices in place. To fit them,
! Warning! Danger of injury if spanner slips! remove the back panel «C» from the machine
m Loosen and remove the 4 attachment and carry out the operations given above in re
screws «A». verse order.
m Assemble the protective covers «B» which
are inside the bag with the documentation.
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5. Fixing the appliance
! The appliance must be firmly fixed and m Correct the height of the feet.
settled on its four feet, not rocking. m Securely tighten the locknuts so that the ad
If necessary, level and stabilise the appliance us justments made to the feet cannot be altered
ing the adjustable feet. accidentally.
m Loosen the locknuts of the feet.
Connecting to the water supply (pic. 3)
The water inlet requires a cold water inlet pipe of ! Warning! The connections or couplings
the type commonly used in homes (included; two between the appliance and the water supply
pipes in case of models featured for hot water), withstand the maximum pressure. Check
with a minimum pressure of 1 bar. that the circuit is watertight by turning the tap
If pressure is higher than 10 bar, a pressure-re on fully!
ducing valve must be inserted between the ap ! Remove the filter at the end of the solenoid
pliance and the water supply. valve in order to clean it (see «Cleaning / Mantei
! The appliance should be connected to the nance / Frost protection»). The other filter, at
water supply using new feed pipes. The old tached to the tap, should be cleaned in the
feed pipes should not be reused. pipe itself (it is not detachable).
! Do not connect the appliance to a mixer tap ! In order to prevent damage caused by water
without the pressure of a boiler! If in doubt, leaks or flooding, the tap should always be
you should get a specialist technician to as turned off after the appliance has completed
semble and connect the appliance to the wa its work cycles and during lengthy periods of
ter inlet and outlet supplies. inactivity.
! Only tighten the plastic locknuts of the pipe's
connections by hand.
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6. Water drainage (pic. 4)
! When setting up and connecting the ap ! If draining through a sink, make sure the dis
pliance to the water outlet supply, make sure charge pipe cannot be moved from its loca
the pipe is not bent or twisted. Do not pull the tion. Also check the rapid discharge of water
pipe! through the draining of the sink. Make sure
the plug is not blocking the sink. Danger of
flooding!
Connecting to the electricity supply
! The appliance must only be connected to an ! Do not use multiple plugs, cables or connec
alternating current power supply via a socket tions or extension cables.
that has been properly installed and earthed. ! In the event of using a current-operated cir
! The voltage which is given on the specifica cuit breaker, only one with the symbol 7
tions plate must coincide with the mains volt can be used. Only this type of protection
age where the appliance is connected. switch will assure the observance of current
! The connection values and the fuses or trip regulations on the matter.
switch that is required are given on the speci ! Only remove the power plug from the
fications plate. mains by holding the plug itself.
! Make sure that the socket and the plug con ! Do not insert or remove the power plug with
nected to the appliance are compatible and wet hands.
that the plug is properly earthed.
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7. Getting to know your new appliance
1. Protective plate (cover)
2. Drawer for detergent and additives
3. Control panel
4. Rating plate
5. Door
6. Lever for opening the door
7. Drainage pump
8. Adjustable front feet to level the appliance
9. Water inlet pipe
10. Plug
11. Programme selector
12. Washing machine status indicator lights
13. Function selection buttons (depending on model):
- «spin speed reduction 8, 0, ...»
- «rinse hold L»
- «rinse plus K»
- «quick wash I»
- «reduced ironing f»
- «prewash P»
- «pause d»
14. M - «Start» button
14 13 12 11
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8. Programme selector
Selecting programmes using the programme «Delicates q»
selector. For this, the control knob needs to be Very delicate clothing, 30 ºC: cotton, synthetic
turned and the mark positioned on the pro or mixed materials, curtains. Does not spin
gramme selected. between the rinse cycles.
Wash programmes (depending on model): «Woollens U u»
«Cottons + Linensy» Wool, 15, 30 ºC: wool or wool mix machine
Heavily soiled whites, 90 ºC: fast cotton or lin washable materials.
en (intensive wash).
Additional programmes
Intensive Stains v, 60 ºC: energy saving
programme. A longer wash cycle reduces ener rinse r: rinse cycle with low-energy spin. Can
gy consumption. also be used for delicate items.
Whites and colours, fast materials and spin 4: extra spin cycle; washing or rinsing water
colours, 60 ºC, + Prewash P: heavily soiled is pumped out before spinning the laundry.
clothing. drain b: empty the water used for rinsing after
Mix, 30 ºC: cotton garments and delicate fab selecting a wash programme with the option
rics; different types of clothing may be washed «rinse hold L».
together . ! The maximum speed of the spin is limited
Colours, 30, 40, 60 ºC: fast materials. electronically in the programmes «easy-
care», «delicates» and «Woollens U u».
«easy-care A»
delicates, 30, 40, 60 ºC (synthetic): cotton,
synthetic or mixed materials.
Function selection and start buttons
rinse hold L: clothing remains immersed in the prewash P: a prewash cycle is carried out.
last rinse water. pause d: the programme is interrupted.
spin speed reduction 8, 0, ...: spin at a re
duced speed (spin speed values depending on start M: The selected programme is activated.
model). The «ready d-wash Q» indicator comes on.
rinse plus K: an extra rinse cycle is carried out. ! For security reasons, the machine does not
start until the door is closed properly.
quick wash I: the washing cycle is shorter.
reduced ironing e: laundry comes loose in the
drum to avoid creasing.
Detergents and additives
All standard use detergents for automatic ! Keep detergents and additives in a safe
washing machines can be used. place, away from children.
! Do not use detergents with solvents in the Amount of detergent
washing machine! Danger of explosion! Only using the correct measure of detergent will
! Do not use additives, cleaning sprays or stain guarantee good wash results. Note the
removers in the vicinity of the appliance, as manufacturer's recommendations.
they may damage it.
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9. First washing cycle
Carry out the first washing cycle without any m Set the programme selector to «Cottons +
laundry in the machine to remove residual wa Linens 90ºC». The «ready d-wash Q» indi
ter left inside the drum as a result of testing of cator light flashes.
the machine at the factory. m Press the «Start M» button. The «ready d-
m Pour approximately 2 litres of water and half wash Q» indicator comes on.
a measuring glass of normal detergent into m When the «Spin C-End m» light flashes,
the compartment II of the detergent drawer. turn the programme selector control to «Off».
Preparing the laundry for washing
Sorting the laundry Practical guidelines
m Sort the laundry according to the symbols on ! Remove foreign bodies and metal objects
the labels. (safety pins, clips, ...) from clothing.
! Wool or wool composite knitwear must in ! Remove bits of sand by brushing clothing.
clude the indication «Will not shrink» or «Ma ! Do up all zips and buttons of cushion
chine washable». covers.
Items labelled with the following symbol should m Wash very delicate laundry (tights, cur
not be washed in the machine: B tains...) and very small items (socks, hand
m Sort laundry by colours. Wash whites and kerchiefs...) in a net or cushion cover.
colours separately, otherwise white gar m Turn trousers and knitwear inside out (shirts,
ments may change colour. sweatshirts...).
! New colour garments should be washed m Make sure that bras with items inserted
separately. Risk of colour running. (hoops, etc.) are suitable for washing in the
m Sort the laundry according to the maximum washing machine.
permitted load for the machine. Do not over ! Put bras with inserted items into a cushion
load the machine, as this greatly reduces its cover, since these items may fall through the
performance and the result of the wash. drum if they come loose and damage the
Maximum load allowable for washing: washing machine.
Cottons + Linensy 5.00 kg Removing stains
easy-careA 2.50 kg When stains appear, they should be treated or
delicatesq, Wool U u 2.00 kg removed immediately with soap and water. Do
not rub vigorously on the clothing. Stains that are
very stubborn or dry sometimes only vanish after
several washes.
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10. Loading the laundry (pic. 5)
Open the door Close the door
m Pull the lever. ! Make sure there are no items left trapped be
tween the door and the rubber seal.
Put the laundry in the washing machine
m Close the door by pressing it against the
! Garments previously treated with detergents frame of the appliance, until you can hear the
containing solvents, such as stain removers door closing shut.
etc., should be dried outside before being
washed. Danger of explosion! Pour detergent
! Before adding the laundry to the washing m Pour detergent without exceeding the maxi
machine, make sure there are no foreign mum filling level mark.
bodies or animals enclosed in the drum. - Compartment I: Detergent for pre-washing.
m Add the outspread and unfolded laundry, - Compartment II: Detergent for main wash,
mixing large and small items. limescale remover, stain removing salt...
- Compartment 2 : Additives for the last rinse,
for example softeners.
m Turn on the tap.
Washing the laundry
Starting a programme Modifying a selected programme
m Turn the programme selector to the required m Set the programme selector to the desired
wash programme. The «ready d-wash Q» programme. The «ready d-wash Q» indi
indicator light flashes. cator light flashes.
m Press one or more function selection buttons m Press the «Start M» button. The «ready d-
(optional). The relevant status indicator light wash Q» indicator light comes on. The se
comes on. lected programme starts.
m Press the «Start M» button. The «readyd-
washQ» indicator comes on. The wash pro Interrupting a wash programme
gramme starts. m Set the programme selector to «drain b» or
«spin B». The «ready d-wash Q» indicator
light flashes.
m Press the «Start M» button. The «Spin C-
End m» indicator light comes on permanent
ly.
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11. End of the wash programme/Removing the laundry
The «Spin C-End m» indicator light flashes. Taking the laundry out of the machine
m Turn the programme selector to «Off». m Turn off the tap.
If «rinse hold L» has been selected: m Open the door.
m Select an additional programme («drain b» ! The door of the washing machine cannot
or «spin C») to empty the water. be opened during the wash cycle. To open
m Press the «Start M» button. it, wait until the indicator light «Spin C-End
m» flashes or turn the programme selector
m After the additional programme has finished, to «Off» and wait at least 2 minutes.
turn the programme selector to «Off».
m Take the laundry out of the machine.
! Remove foreign bodies and metallic objects
(clips, coins...) which might have
accumulated inside the drum or on the
rubber seal. Risk of rusting!
Leave the door open so that air can circulate in
side and dry the appliance.
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12. Cleaning / Maintenance / Frost protection (pic. 6, 7, 8, 9)
! Before performing any type of mainte Cleaning the drainage pump
nance work on the appliance, it must be
Cleaning is necessary:
disconnected from the mains and the tap
turned off. m If the pump is blocked by foreign material
(buttons, fasteners, clips...) or if dirty water is
External cleaning of the appliance not drained.
! Do not use solvents! These products can m After washing fluffy items.
damage parts of the appliance, form toxic va Before cleaning the pump, all water must be re
pours, harm your health and cause explo moved from inside the appliance. If the pump is
sions. obstructed as much as 20 litres of water may re
! Do not clean the appliance by directing a jet main.
of water at it. Procedure
Only clean the outside of the appliance and the m Turn the programme selector to «Off».
controls with warm, soapy water or a standard
cleaning product. Do not use abrasive or aggres m Remove the filter cover from the front of the
sive products. Dry with a soft cloth. washing machine by inserting a screwdriver
in the upper slot.
Cleaning the detergent drawer m Risk of burning! Allow the used water to
m Remove the drawer completely from the cool down.
appliance keeping the mobile part pressed m Place a shallow container under the
downwards. drainage pump cover (outlet filter). Loosen
m Clean all the parts and elements under run the cover without removing it completely to
ning water. allow the water to empty gradually. When
the container is full, close the drainage
m Put the drawer back into the appliance.
pump cover . Repeat the operation until all
Descaling the appliance the water has been emptied. Use a suitable
cloth to remove any remaining water which
! Descaling agents contain acids which may may spill on the floor.
attack the components of the appliance or
m Loosen the drainage pump cover
cause discolouration in the laundry. Strictly
completely.
observe the manufacturer's instructions.
m Remove any foreign material or fluff which
Cleaning the drum may have collected there. Wipe the inside
The rust stains caused by metallic objects must of the pump. The blades must move freely.
be cleaned with detergents which do not contain m Coil and fit the drainage pump cover in
chlorine (note the description of the components place. Ensure that it is correctly closed.
appearing on the container!). Never use steel m Fit the filter cover in place.
wool!
m Pour 2 litres of water into the detergent
drawer and start the «drain b» additional
programme. This will prevent the detergent
from being flushed out before being used in
the next wash.
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13. Cleaning the filters in the water inlet Frost protection
The filters in the water inlet must be cleaned Drain the water from the pump:
when, with the tap turned on, no water or only a See «Cleaning the drainage pump».
very small amount enters the appliance.
Drain the water from the inlet pipe:
The filters are located in the hose connection
which joins the water inlet pipe to the mains tap, m Turn off the tap.
as well as in the connection of the solenoid valve m Disconnect the inlet pipe from the tap. Put
at the rear of the appliance. the end of the pipe in a receptacle.
Procedure m Select any wash programme (except Spin
m Firstly empty the water pressure from the C/drain b). during 40 seconds. The wa
inlet pipe: ter in the pipe is drained.
1. Turn off the tap. m Reattach the pipe to the closed tap.
2. Set the programme selector to any wash
programme (except Spin C/drain b).
3. Press the «Start M» button. Let it run for at
least 1 minute.
4. Turn the programme selector to «Off».
m Unscrew the inlet pipe from the tap. Rinse
the filter under running water.
m Screw the pipe to the tap again.
m Remove the water inlet pipe from its con
nection at the back of the machine.
m Remove the filter by using some flat-nose
pliers; clean it and put it back in its position.
m Attach the pipe to its coupling.
m Turn on the tap and check that there are no
water leaks.
m Turn off the tap.
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14. Minor faults with simple solutions
! Repairs necessary in the electrical appliances will only be able to be performed by electricians or
specialist technicians. Repairs carried out incorrectly may be highly dangerous or seriously harm
the user.
Malfunction Possible cause / Remedy
The function indicator does not come The machine's plug is not connected or not properly connected
on to the socket. The fuse has blown. Electrical power failure.
Electrical power failure In the event of a power failure or appliance malfunction,
emergency draining is possible, so that the laundry can be
removed from the machine; see «Cleaning the drainage pump»
The wash cycle does not start The «Start M» button has not been pressed. The door is not pro
perly closed («ready d-wash Q» and «rinseK» indicators flash).
Water is not visible in the drum This is not a malfunction. There is water in the appliance but it is
beneath the visible area. The electronic control reduces con
sumption mantaining all the features.
Washing result is unsatisfactory Abnormally high degree of soiling. Insufficient detergent. Measu
re out the detergent in line with the manufacturer's instructions.
Select the most suitable wash programme for the laundry.
Foam comes out of the detergent dra Too much detergent has been used. Disconnect the appliance for
wer 5 10 minutes. To prevent the build-up of foam, put a dessert
spoon of softener mixed with half a litre of water in the detergent
drawer. Reduce the amount of detergent used in your next wash.
Foam is visible after the final rinse Some detergents produce a large quantity of foam although this
has no effect on the rinsing result.
Strange motor noises This is not a malfunction. During the heating stage, the motor pro
duces noises characteristic of starting.
Pump noises This is not a malfunction. These noises are characteristic of the
machine starting and the pump discharging.
The machine vibrates when washing The transport securing devices have not been removed. Note the
or spinning installation instructions. The adjustable feet on the machine were
not fixed during installation. Place the machine and fix the feet ac
cording to the installation instructions.
The appliance does not spin or does The outlet pump is blocked, see «Cleaning the drainage pump»; the
not empty the water used outlet pipe is bent or blocked («rinse K» and «Spin C-End m» in
dicators flash in both cases).
The door will not open The safety feature is activated. The option «rinse hold L» has been
selected.
Water does not enter the washing The tap is turned off. The water inlet filters are dirty («ready d-
machine washQ» and «Spin C-End m» indicators flash); see «Cleaning the
filters in the water inlet».
All indicators flash Security protection activated. Close the inlet tap and contact the
After Sales Service.
Technical data
Width 60.0 cm Drum capacity according to
Height 85.0 cm Mains voltage specifications
Depth 56.0 cm Fuse plate
Weight 69-83kg (de Water supply pressure 1-10 bar
pending on appliance)
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15. After sales Service
m Before calling the After Sales Service Depart Do not forget to indicate the product number
ment, make sure you are not able to solve the (E-Nr) and serial number (FD), which are on the
problem yourself (see «Minor faults with simple specifications plate, situated on the inside of the
solutions»). door frame.
In this way, you will avoid unnecessary costs, Note the numbers of your machine here:
since the warranty does not cover cases
where there is in fact no fault, or when the Af
ter Sales Service Department is called out to
only provide instructions. E-Nr. FD
! If, in spite of these indications, a malfunction
occurs, disconnect the appliance, pull the
plug out of the socket and turn off the tap, be Product nr. Serial nr.
fore contacting the After Sales Service.
The address and telephone number of your near Help prevent our technicians being called out on
est After Sales Service is in the attached pointless journeys by providing the correct prod
directory. uct and serial numbers, and by giving as precise
an explanation as possible of the problem. This
will save you unnecessary expense.
Consumption figures
Consumption **
Programme Size of load
Energy Water Duration
Cottons + Linens y 40 ºC 5.00 kg* 0.55 Kwh 54 l 110 min
Cottons + Linens y 60 ºC 5.00 kg 0.80 Kwh 54 l 115 min
Cottons + Linens y 60 ºC
5.00 kg* 0.85 Kwh 41 l 175 min
Intensive Stains v
Cottons + Linens v 90 ºC 5.00 kg 1.90 Kwh 61 l 110 min
Easy-Care A 40 ºC 2.50 kg* 0.45 Kwh 50 l 75 min
Delicates q 30 ºC 2.00 kg 0.30 Kwh 55 l 50 min
Woollens U u 30 ºC 2.00 kg* 0.20 Kwh 35 l 55 min
* Test programmes in accordance with EN 60456 and IEC 456.
** The consumption figures given are an approximate guide and may differ from the actual values
depending on the pressure, hardness and temperature of the water, room temperature, the type
and amount of laundry, the detergent used, fluctuations in electrical voltage and the additional
functions selected .
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16. WAA12165ME
1007 en
ROBERT BOSCH HAUSGERÄTE GMBH 9000 172 356