Erik Prince defended Blackwater's actions in the September 16th incident in Iraq and said that if the FBI found Blackwater employees killed innocent civilians, those employees should be held accountable. Blackwater follows rigorous hiring and training processes to minimize civilian casualties and has effectively protected diplomats without any deaths. The documentary "Private Warriors" shows the harsh conditions faced by private security contractors but does not represent all Blackwater employees. Blackwater uses a public information model of public relations to distribute factual information to the public about their operations and need in Iraq.