BI for Professional Services Vendor Management
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BI Solutions Plan for Managing Diverse Small Business Entities Includes Risk Management Strategy and Road-map
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BI for Professional Services Vendor Management
- 1. 1 Business Intelligence for Vendor Management Global IT Solutions
- 2. Vendor/Supplier Diversity Managers Goal is to identify innovative SBEs that can help their company's bottom line But SBEs may see you differently… 2Global IT Solutions
- 3. SBEs - as a fellow SBE, we know what you are going through Even when SBEs understand the Company Structure and lines of Business… Identifying when and where SBE participation is allowed often feels like ‘Battleship’ – hit or miss Global IT Solutions 3
- 4. 4 God, grant me the serenity to Accept the things I cannot change, Courage to change the things I can, and Wisdom to know the difference. Wisdom - The Serenity Prayer There are 3 issues that you cannot change about the Vendor Landscape… Global IT Solutions 4
- 5. 5 Purchasers and Vendors are often ‘Locked-In’ to the wrong mindset Did you know? There are close to 28 million Small Businesses in American and 22 million are self-employed with no additional payroll or employees (these are called non- employers). Forbes Magazine& Bureau Of Labor #1 Global IT Solutions
- 6. Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’ Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently Some of our Products and Services are not depicted by NAICS/SIC Codes Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness 6 The Herd How Businesses appear to Supplier Diversity/Vendor Managers #2
- 7. Sometimes financial thresholds must be met to be allowed as a corporate vendor Risk Management#3 7Global IT Solutions 7
- 8. 8 Reality Check Global it Solutions (GITS) is not a magician We cannot make these 3 issues disappear We can give you the wisdom to develop a measurable, cost-effective Solutions Plan The plan applies to Supplier Diversity/Vendor Management, SBEs and individuals Global IT Solutions 8
- 9. 9 Solutions Like any Solution, you have to understand how the pieces of the puzzle 'fit together' Everyone has ideas - the question is, what are you doing about yours? Global IT Solutions
- 10. 10 Solution Plan Steps Conduct a Self-Examination #1- Global IT Solutions 10
- 11. 11 Are you a Planner or Wisher? Planner? Proceed to next step Global IT Solutions Global IT Solutions
- 12. 12 Solution Plan Steps Develop a Professional Services Blueprint of your Enterprise #2- Global IT Solutions 12
- 13. 13 Professional Services Blueprint Your Blueprint is comprised of Taxonomies Risk Management Corporate / Data Governance BI Migration Global IT Solutions 13
- 14. 14 Solution Plan Steps Manage Taxonomies#3- Global IT Solutions 14
- 15. 15 Manage Taxonomies It’s not complicated Taxonomies – complicated sounding word for a simple concept Taxonomies shows how Business Terms are related.. Taxon-what? Sounds complicated... Global IT Solutions Global IT Solutions 15
- 16. Global IT Solutions 16 Manage Taxonomies The Problem: Some of the SBE Products and Services do not have specific NAICS/SIC Codes Global IT Solutions 16
- 17. Global IT Solutions 17 Manage Taxonomies The Solution: Collaborate with Diverse-SBEs: Compliment Out-Of-The Box NAIC/SIC Codes with Custom Taxonomy Business Terms Append Custom Taxonomies to coarse Out-of-the Box NAIC/SIC codes ….and all this time we’ve just been using ‘Out Of The Box’ codes Global IT Solutions 17
- 18. Global IT Solutions 18 Manage Taxonomies Sample Taxonomy Global IT Solutions 18
- 19. 19 Solution Plan Steps Realistic Risk Management Analysis #4- Global IT Solutions 19
- 20. 20Global IT Solutions Realistic Risk Management Analysis Collaborate with Diverse-SBEs to: Identify Problems/'Mini-Projects/Tasks Areas in which ‘Size Doesn't Matter‘ Understand Costs/Benefits and Problems that can be solved with their Solutions Acquire 'Representative Resumes' Global IT Solutions 20
- 21. 21Global IT Solutions Realistic Risk Management Analysis (cont’d) Collaborate with Diverse-SBEs to: Map Diverse-SBE Capabilities Statements/Resumes to Custom Taxonomies Monitor Diverse-SBE Performance Assign Performance Metrics to Diverse-SBE Performance Use Results as input to subsequent Risk Management Analysis Global IT Solutions 21
- 22. 22 Solution Plan Steps Corporate Governance Diversity Roadmap #5- Global IT Solutions 22
- 23. Global IT Solutions 23 Corporate Governance Diversity Roadmap Introduce/monitor Diverse-SBEs Culture/Environment Hardware/Software that is 508- Compliant Appropriate behavior in a Diverse-SBEs environment (e.g., Do's and Don'ts) Problem Reporting/Issue Resolution Policies Global IT Solutions 23
- 24. Global IT Solutions 24 Specify timing and frequency for engaging diverse groups: Women LGBT Minority Disabled VeteransGlobal IT Solutions Corporate Governance Diversity Roadmap 24
- 25. 25 Solution Plan Steps Data Governance#6- Global IT Solutions
- 26. Global IT Solutions 26 Implement Data Governance Vendors don’t use NAICS/SIC /Keywords to describe themselves consistently The Problem: Global IT Solutions
- 27. Global IT Solutions 27 Implement Data Governance Utilize Stepwise Data Stewardship Playbooks to Manage Taxonomies Provide Taxonomy/Key-Word Training Text Analytics/Metrics Management Develop Web-Based Training on usage of Taxonomies/Keywords, Text Analytics The Solution: Global IT Solutions
- 28. 28 Solution Plan Steps Professional Services Business Intelligence #7- Global IT Solutions 28
- 29. Global IT Solutions 29 Are you satisfied with your Current State? Coarse Taxonomies Semi-Related Keywords Missing Keywords Cumbersome Spend Management Regulations Capability Statements Resumes RFPs Global IT Solutions 29
- 30. Global IT Solutions 30 Company Description paragraphs are currently the only reliable means to describe our offerings and uniqueness Even with systems that use ‘keyword-searches’, is unlikely that Purchasers will read thousands of documents to find the ‘right Small - Diverse Business’ The Problem: Migrate to Professional Services BI Global IT Solutions 30
- 31. Global IT Solutions 31 Keyword Searches Coarse Risk Management Information stored in documents is still ‘buried’ – you still can’t link it to structured data Taxonomy Searches Realistic Risk Management SBE Performance Metrics Information not buried in documents …and we might have thousands of keywords for what you are calling a ‘Taxonomy’ Gradually migrate to BI Before executing Plan After executing Plan Global IT Solutions The Solution: 31
- 32. Global IT Solutions 32 Benefits of BI Realization New Search (in English) Top twenty Candidates; Category = Regulations; Subcat = Safety; Title = Database Design; Taxonomy = Biomedical Science Global IT Solutions 32