SlideShare a Scribd company logo
More Opportunities for Growth
 Based on the latest information, the bed-and-breakfast
industry hasn’t grown much during the past three years
and will continue to face challenges from the dynamics
of the formal (hotel) and the informal (Airbnb, etc.)
hospitality sectors.
 With total travel expenditures in the US among US
residents and international visitors to increase a
minimum of 4.0% during the 2018–2020 period, there
should also be many opportunities for bed-and-
breakfast owners to offer specialized accommodations.
 The U.S. Travel Association’s 6-month (November
2017–April 2018) Leading Travel Index (LTI) for
international and domestic leisure travel were also
trending positive.
Bed-and-Breakfasts Appeal to
Many Demographics
 One of MMGY Global’s micro-segments of travelers in
its 2017–2018 Portrait of American Travelers Study is
“Groundlings,” who are 34% of all travelers, use their
personal automobiles on vacation and 66% of their
vacations are repeat visits.
 Millennials are very active travelers and almost 20%
are international travelers. Unique experiences are
what Millennials seek most during their travels and
bed-and-breakfast owners have an advantage with
their local knowledge.
 Baby Boomers are a very important market for bed-
and-breakfast owners and AARP’s 2018 Travel Trends
survey reported that 49% only traveled domestically
during 2017. Plus, they were more likely to be luxury
travelers, paying more for lavish features.
Making Accommodations
for Airbnb Competition
 Airbnb and other accommodation-sharing services
have become new competitors of bed-and-breakfasts,
as AlphaWise/Morgan Stanley research found that
leisure travelers using Airbnb increased from 12%
during 2015 to an estimated 25% during 2017.
 Skift’s 2017 US High-Income Traveler Survey revealed
that the top reason travelers chose an Airbnb
accommodation instead of a traditional hotel was “it
was in a better location,” at 40%, with “it was cheaper”
second at 30% and “it was nicer,” 24%.
 Another 2017 survey from Skift (US Experiential Travel
Survey) found that 63% of respondents (who were
classified as avid travelers) said they had never used
Airbnb; however, 33% said they had at least once.
A Home Away from Home
 Two of the mistaken myths about bed-and-breakfasts
are they do not have private bathrooms, but 94% do,
and they aren’t a good choice for business travelers,
but 93% have high-speed Internet service and offer a
homier atmosphere than hotels.
 Most bed-and-breakfast owners are couples, 72%, and
another 18% are single women; 5%, single men; and
5%, non-couple partnerships.
 Although most bed-and-breakfasts are located in a
village, 43%, and rural locations, 29%, almost one-
quarter (23%) are located in urban settings, which is
conducive to business travelers and those who want to
be close to a city’s culture and activities.
What Makes B&Bs Special
 The better bed-and-breakfasts distinguish themselves
from hotels, motels and accommodation-sharing
services by offering complementary transportation
services, afternoon snacks, an entertainment library
and beach supplies.
 Many successful bed-and-breakfasts are highlighting
their pet-friendly policies, especially with the constant
increase in the number of pets and people traveling
with pets. These B&Bs feature potty areas and treats.
 Bed-and-breakfasts can be found in all 50 states and in
some special places: Simsbury 1820 House, Simsbury,
CT; Cedar Mountain Farm, Athol, ID; Boot Hill B&B,
Dodge City, KS; Old Taos Guesthouse, Taos, NM; and
Cliffside Inn, Newport, RI.
Advertising Strategies
 Although local bed-and-breakfasts may not have the
budgets for regular TV advertising, highly recommend
ads on your Website, especially during Q1 to plan for
summer vacations.
 Help bed-and-breakfast owners to create special
packages: Romantic getaway with flowers and dinner
at a local, top-level restaurant; Arts Weekend with
tickets to local cultural events; and outdoor adventures,
partnering with local rafting livery, riding stables, etc.
 Recommend B&B operators market themselves to local
businesses to provide accommodations for new
executive hires during their first visit and as an
executive retreat for small business meetings and
special events.
New Media Strategies
 With experiences being so important to Millennial-age
travelers, encourage and even incentivize such guests
to share their unique experiences during their stay at
your B&B with video posts to social media.
 Create and post a series of videos, presented by the
host/hostess, showing the property, the common area,
bedrooms, bathrooms, kitchen and other amenities that
are likely to attract a broad range of guests. Update
and add new videos regularly.
 If you are a pet-friendly B&B, ask your guests to record
and post videos of their stay with their pets, what
activities they did together and what special amenities
you provided to make pets welcomed.
BedandBreakfast18.pptx

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BedandBreakfast18.pptx

  • 1.
  • 2. More Opportunities for Growth  Based on the latest information, the bed-and-breakfast industry hasn’t grown much during the past three years and will continue to face challenges from the dynamics of the formal (hotel) and the informal (Airbnb, etc.) hospitality sectors.  With total travel expenditures in the US among US residents and international visitors to increase a minimum of 4.0% during the 2018–2020 period, there should also be many opportunities for bed-and- breakfast owners to offer specialized accommodations.  The U.S. Travel Association’s 6-month (November 2017–April 2018) Leading Travel Index (LTI) for international and domestic leisure travel were also trending positive.
  • 3. Bed-and-Breakfasts Appeal to Many Demographics  One of MMGY Global’s micro-segments of travelers in its 2017–2018 Portrait of American Travelers Study is “Groundlings,” who are 34% of all travelers, use their personal automobiles on vacation and 66% of their vacations are repeat visits.  Millennials are very active travelers and almost 20% are international travelers. Unique experiences are what Millennials seek most during their travels and bed-and-breakfast owners have an advantage with their local knowledge.  Baby Boomers are a very important market for bed- and-breakfast owners and AARP’s 2018 Travel Trends survey reported that 49% only traveled domestically during 2017. Plus, they were more likely to be luxury travelers, paying more for lavish features.
  • 4. Making Accommodations for Airbnb Competition  Airbnb and other accommodation-sharing services have become new competitors of bed-and-breakfasts, as AlphaWise/Morgan Stanley research found that leisure travelers using Airbnb increased from 12% during 2015 to an estimated 25% during 2017.  Skift’s 2017 US High-Income Traveler Survey revealed that the top reason travelers chose an Airbnb accommodation instead of a traditional hotel was “it was in a better location,” at 40%, with “it was cheaper” second at 30% and “it was nicer,” 24%.  Another 2017 survey from Skift (US Experiential Travel Survey) found that 63% of respondents (who were classified as avid travelers) said they had never used Airbnb; however, 33% said they had at least once.
  • 5. A Home Away from Home  Two of the mistaken myths about bed-and-breakfasts are they do not have private bathrooms, but 94% do, and they aren’t a good choice for business travelers, but 93% have high-speed Internet service and offer a homier atmosphere than hotels.  Most bed-and-breakfast owners are couples, 72%, and another 18% are single women; 5%, single men; and 5%, non-couple partnerships.  Although most bed-and-breakfasts are located in a village, 43%, and rural locations, 29%, almost one- quarter (23%) are located in urban settings, which is conducive to business travelers and those who want to be close to a city’s culture and activities.
  • 6. What Makes B&Bs Special  The better bed-and-breakfasts distinguish themselves from hotels, motels and accommodation-sharing services by offering complementary transportation services, afternoon snacks, an entertainment library and beach supplies.  Many successful bed-and-breakfasts are highlighting their pet-friendly policies, especially with the constant increase in the number of pets and people traveling with pets. These B&Bs feature potty areas and treats.  Bed-and-breakfasts can be found in all 50 states and in some special places: Simsbury 1820 House, Simsbury, CT; Cedar Mountain Farm, Athol, ID; Boot Hill B&B, Dodge City, KS; Old Taos Guesthouse, Taos, NM; and Cliffside Inn, Newport, RI.
  • 7. Advertising Strategies  Although local bed-and-breakfasts may not have the budgets for regular TV advertising, highly recommend ads on your Website, especially during Q1 to plan for summer vacations.  Help bed-and-breakfast owners to create special packages: Romantic getaway with flowers and dinner at a local, top-level restaurant; Arts Weekend with tickets to local cultural events; and outdoor adventures, partnering with local rafting livery, riding stables, etc.  Recommend B&B operators market themselves to local businesses to provide accommodations for new executive hires during their first visit and as an executive retreat for small business meetings and special events.
  • 8. New Media Strategies  With experiences being so important to Millennial-age travelers, encourage and even incentivize such guests to share their unique experiences during their stay at your B&B with video posts to social media.  Create and post a series of videos, presented by the host/hostess, showing the property, the common area, bedrooms, bathrooms, kitchen and other amenities that are likely to attract a broad range of guests. Update and add new videos regularly.  If you are a pet-friendly B&B, ask your guests to record and post videos of their stay with their pets, what activities they did together and what special amenities you provided to make pets welcomed.