Bad Attitude Seminar
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Help with controlling bad attitudes is vital for engaging leaders.
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Attitude; the good the bad and the disgusting, and their remedies
This document defines attitude and discusses different types of attitudes including defensive, conformist, carefree, pessimistic, lazy, critical, and success attitudes. It notes that attitude is a mindset that causes people to respond positively, negatively, or indifferently to people, objects, or ideas. The document also provides contact information for career planning consultations.
Employee Attitude And Their Effects
The document discusses attitudes and job satisfaction. It defines attitudes as evaluative statements or judgments directed at objects, people or events. Attitudes have three components - cognitive, affective, and behavioral. Job satisfaction is described as a collection of positive or negative feelings about one's job. High job satisfaction corresponds to positive job attitudes. Factors influencing job satisfaction include pay, promotion opportunities, the work itself, supervision and coworkers. Regular attitude surveys are used to measure employee attitudes. The effects of job satisfaction include higher productivity, fewer absences, lower turnover, and increased customer satisfaction.
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How to Handle Guest with Complaints in Hotel
The key to running a successful hotel is customer service. A big part of this is addressing customer complaints and ensuring that these complaints are resolved to the customer’s satisfaction. Successful resolution will have a positive effect on the customer, who will be more conducive to returning to the hotel in the future, as the way the complaint was handled and resolved makes the customer feel special and shows him that the hotel is genuinely interested in keeping its customers happy and satisfied.
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校名:学校英文全称
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What’s So Good About That?
Larry Dennis had a sign above his desk that said "That's good!" but one day when the cubicle was jarred, the frame fell and broke. His coworker Dennis said "What's good about that?" in response. Dennis later learned to have a grateful attitude from W. Clement Stone, saying "No matter what happens to me--That's good!" He knows from Napoleon Hill that every adversity contains the seed of an equivalent or greater benefit, but we have to develop the ability to say "That's good" to find and experience that benefit.
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uncoordinated initiatives as a technological solution for problems in
individual areas. However, CRM should be considered as a strategy when
a company decides to implement it due to its humanitarian, technological
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evolving today as it should be seen as a strategy for maintaining a longterm relationship with customers.
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Through the DMAIC approach (Define, Measure, Analyze, Improve, Control), the research identifies low productivity as the primary problem in the Sampling Section, with a PPH (Productivity per head) of only 4.0. Using Lean Management techniques such as 5S, Standardized work, PDCA/Kaizen, KANBAN, and Quick Changeover, the study addresses issues such as pre and post Quick Changeover (QCO) time, improper line balancing, and sudden plan changes.
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History of Cyclone in Arabian ocean;
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Cyclone preparedness;
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This presentation, "The Morale Killers: 9 Ways Managers Unintentionally Demotivate Employees (and How to Fix It)," is a deep dive into the critical factors that can negatively impact employee morale and engagement. Based on extensive research and real-world experiences, this presentation reveals the nine most common mistakes managers make, often without even realizing it.
The presentation begins by highlighting the alarming statistic that 70% of employees report feeling disengaged at work, underscoring the urgency of addressing this issue. It then delves into each of the nine "morale killers," providing clear explanations and illustrative examples.
1. Ignoring Achievements: The presentation emphasizes the importance of recognizing and rewarding employees' efforts, tailored to their individual preferences.
2. Bad Hiring/Promotions & Broken Promises: It reveals the detrimental effects of poor hiring and promotion decisions, along with the erosion of trust that results from broken promises.
3. Treating Everyone Equally & Tolerating Poor Performance: This section stresses the need for fair treatment while acknowledging that employees have different needs. It also emphasizes the importance of addressing poor performance promptly.
4. Stifling Growth & Lack of Interest: The presentation highlights the importance of providing opportunities for learning and growth, as well as showing genuine care for employees' well-being.
5. Unclear Communication & Micromanaging: It exposes the frustration and resentment caused by vague expectations and excessive control, advocating for clear communication and employee empowerment.
The presentation then shifts its focus to the power of recognition and empowerment, highlighting how a culture of appreciation can fuel engagement and motivation. It provides actionable takeaways for managers, emphasizing the need to stop demotivating behaviors and start actively fostering a positive workplace culture.
The presentation concludes with a strong call to action, encouraging viewers to explore the accompanying blog post, "9 Proven Ways to Crush Employee Morale (and How to Avoid Them)," for a more in-depth analysis and practical solutions.
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校名:学校英文全称
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办理(philau毕业证书)美国费城大学毕业证【微信：741003700 】价值很高，需要妥善保管。一般来说，应放置在安全、干燥、防潮的地方，避免长时间暴露在阳光下。如需使用，最好使用复印件而不是原件，以免丢失。
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- 3. BILLY’S RIGHT… IT IS SUCH A SIMPLE, PROFOUND IDEA. SO SIMPLE THAT IT EASILY ELUDES MANY OF US. WE GET TO CHOOSE OUR ATTITUDE. WE GET TO CHOOSE OUR FEELINGS AND WE GET TO CHOOSE THE AMOUNT OF PHYSICAL AND MENTAL EFFORT WE EXPEND. I LEARNED LONG AGO THAT THE HARDER I WORK THE MORE I GIVE TO WHAT I'M DOING THE MORE SUCCESSFUL I BECOME. ~LARRY W. DENNIS, SR. TURBO LEADERSHIP SYSTEMS
- 4. RECENT SURVEYS SHOW…. THAT OVER 54% OF AMERICANS FEEL UNDERPAID. THERE IS AN IMMUTABLE LAW OF COMPENSATION THAT SAYS, “IF YOU'RE DOING EVERYTHING YOU DO WITH EXCELLENCE, IF YOU'RE LEARNING AND GROWING EVERY DAY, AND THAT'S PART OF HOW WE LEARN AND GROW BY DOING WHAT WE'RE DOING WITH A COMMITMENT TO EXCELLENCE, WE WILL ONE DAY BE COMPENSATED FOR ALL THOSE DAYS WE MAY HAVE FELT UNDERPAID.” TURBO LEADERSHIP SYSTEMS
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